Description
About AlayaCare
At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 600+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you’re early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career.
About the Role
Reporting to the Senior Professional Services Consultant, the Implementation Specialist has a critical customer-facing role focused on launching our large and enterprise customers across the U.S. market. This role is responsible for supporting the successful delivery and execution of professional services-led implementations. You will work closely with other Implementation Specialists and Senior Implementation Specialists to deliver against the plan developed by the project team, while serving as a key owner of high-quality project documentation.
What You’ll Do
- Support project requirements gathering, workflow design, configuration, reporting, testing, and user training
- Participate in the planning and execution of customer training
- Configure the AlayaCare platform based on defined business requirements
- Action risk and issue mitigation plans defined by Consultants and the Project Manager during implementation
- Contribute to keeping projects on time and on budget through strong execution and follow-through
- Focus on deliverables and customer business priorities throughout the implementation lifecycle
- Produce clear, concise, and accurate documentation and communication
- Partner closely with internal teams and customers to support successful launches for large and enterprise accounts in Canada
What You Bring to the Team
- 1–3 years of experience in a customer-facing, project delivery, or implementation-related role
- Demonstrated leadership and adaptability, with a willingness to take ownership of highly challenging tasks and problems readily and voluntarily
- Curiosity to question, research, clearly define problems, and work out innovative solutions
- Strong problem-solving capabilities
- Ability to multi-task, stay organized, and meet deadlines
- Powerful communication and storytelling skills
- Ability to collaborate effectively with diverse individuals and build strong relationships that lead to win-win solutions
Why Join AlayaCare?
Work With Purpose
At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human.
Grow in a High-Trust Culture
We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy.
Balance That Works for You
We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life.
Benefits That Matter
Similar jobs
Est. 85,000 USD
About AlayaCare At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to d…
About AlayaCare At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to d…
Est. 45,000 USD
Join the future of dentistry, led by dentists We're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. S…
About AlayaCare At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to d…
Est. 65,000 USD
Join the future of dentistry, led by dentists At Dental365, we're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world o…
Est. 65,000 USD
Join the future of dentistry, led by dentists We're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. S…
About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy.…
Est. 95,000 USD
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, w…
Est. 65,000 GBP
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 tri…
Est. 152,500 USD
About SRS Acquiom SRS Acquiom delivers the smartest way to run a deal™ through a platform and services designed to help deal parties manage complex M&A and loan agency transactions more efficiently. Based in Denver,…
Est. 65,000 USD
SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test…
About the position: The Customer Success Manager (CSM) will be responsible for generating repeatable strategy of technology adoption for AvePoint customers. You must be able to understand the full sales cycle from both a…
About the position: The Customer Success Manager (CSM) will be responsible for generating repeatable strategy of technology adoption for AvePoint customers. You must be able to understand the full sales cycle from both a…
Est. 140,000 USD
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Est. 120,000 USD
The Opportunity We're looking for a Product Manager who is passionate about understanding customer problems, validating opportunities, and leading cross-functional teams to deliver measurable business outcomes. You'll ow…
Est. 125,000 USD
The Opportunity We're looking for a Product Manager who is passionate about understanding customer problems, validating opportunities, and leading cross-functional teams to deliver measurable business outcomes. You'll ow…
Est. 125,000 USD
The Opportunity We're looking for a Product Manager who is passionate about understanding customer problems, validating opportunities, and leading cross-functional teams to deliver measurable business outcomes. You'll ow…
Est. 85,000 USD
About ABC Legal Services: ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington D…
Est. 35,000 USD
*** This is where your organization can create a consistent intro to all of your jobs, creating consistency in voice and messaging across all job posts *** C'est ici que votre organisation peut créer une introduction coh…
Est. 35,000 USD
*** This is where your organization can create a consistent intro to all of your jobs, creating consistency in voice and messaging across all job posts *** C'est ici que votre organisation peut créer une introduction coh…
Est. 45,000 USD
Join the future of dentistry, led by dentists We're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. S…
Est. 120,000 USD
We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+…
Est. 161,500 USD
About SRS Acquiom SRS Acquiom delivers the smartest way to run a deal™ through a platform and services designed to help deal parties manage complex M&A and loan agency transactions more efficiently. Based in Denver,…
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 tri…
Overview As a Manager, Business Development, you will lead, develop and inspire a high-performing team responsible for generating qualified pipeline and accelerating revenue growth. You will coach and empower Business De…
Est. 45,000 USD
Join the future of dentistry, led by dentists We're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. S…
Est. 115,000 USD
Optiver’s success in the world's most competitive markets is a function of our engineer, researcher, and trader quality. Our Technology Education team owns how engineers are assessed, onboarded and developed, from the fi…
Est. 85,000 USD
Business Applications Specialist (Brazilian Portuguese Speaking) Location: Orlando, FL Practice Area: Corporate Services Department: Global Internal Applications Type: Permanent Support the systems that power our global…
Est. 165,000 USD
WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain cu…
Partner Development Manager Sydney or Melbourne, Australia About AvePoint Securing the Future. AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions…