Description
Job Description: Software Engineering Manager at Anchanto India
Location: Pune, India
Experience: 12 to 20 years (5+ years in People Management / Engineering Leadership)
Industry: Enterprise B2B SaaS / Global Commerce / Supply Chain Technology
Seniority: Mid to Senior
About the Role
Anchanto is a global B2B SaaS company powering commerce for brands, retailers, logistics companies and enterprises. We are seeking an Engineering Manager to lead our Order Experience Management (OXM) platform Engineering. This role requires a blend of Node.js, Java and AWS expertise, AI-led engineering practices, and a sharp focus on system reliability, security, and cost.
Anchanto OXM is a mission-critical e-commerce operations platform, not a peripheral or support system. Our customers rely on it to realize 100% of their revenue on a daily basis. The platform is used by 300+ customers brands, retailers, and logistics providers, processes 150M+ orders annually, and serves thousands of users across operations teams in 12 countries including France, UK, Singapore, Malaysia and UAE. Core functionality includes order orchestration, inventory visibility, marketplace and D2C integrations, fulfilment workflows, and real-time operational insights.
What Will Your Day Look Like?
- Drive AI-led engineering execution: Identify opportunities to accelerate coding, testing, and debugging using tools like Claude Code, Copilot, and Cursor; set adoption targets and measure impact on productivity.
- Evolve event-driven, distributed system architectures: Ensure scalability, fault tolerance, and multi-tenant isolation across AWS (SQS, SNS, Event Bridge, Lambda, ECS/EKS, Aurora, DynamoDB, Redis).
- Balance feature delivery, system performance, security, and compute and storage related hyper-scaler costs.
- Monitor SLOs, latency, and system health; lead incident response and Root Cause Analysis to eliminate recurring issues.
- Grow people: Mentor engineers and tech leads, run 1:1s, drive performance reviews, build career ladders, and retain top talent. You will conduct technical interviews, calibrate levelling, and build a strong engineering bench.
- Partner across business units and countries: Work with Product, Customer Success, and Leadership to translate requirements into scalable systems and measurable outcomes for customers and partners across ecosystem.
- Raise the bar on engineering productivity, DORA metrics, and team execution discipline.
- On day-to-day technical execution, while owning overall engineering outcomes.
Skills and Experience needed for this job
- Strong hands-on experience: In Node.js backend systems at scale, with a solid grasp of asynchronous processing and high-throughput architectures.
- Experience building: Distributed, event-driven systems on AWS, ECS/EKS, Lambda, SQS/SNS, Event Bridge, Aurora/PostgreSQL, S3, API Gateway, Redis/Elastic-Cache, CloudWatch.
- System design depth: Scale multi-tenant architecture, idempotency, retries, backpressure, and failure handling.
- Track record: Designing and operating systems with high availability (99.9%+) and low latency (sub-200ms P95).
- Observability and reliability engineering: Metrics, logs, traces (Open Telemetry/Datadog), SLO/SLI, incident management, on-call discipline.
- CI/CD and Infrastructure-as-Code: GitHub Actions / CodePipeline, Terraform or AWS CDK.
- Testing discipline: J-unit tests, integration, contract, and load testing as part of the engineering bar.
- Proven track record: Improving engineering productivity, DORA metrics, and execution discipline.
How you will build at Anchanto
- This role sets the tempo for how Anchanto builds. You will define what "good" looks like in an AI-native engineering org, set the standards the team operates by, and make Anchanto one of the fastest-building engineering teams in enterprise SaaS.
- You will make Claude Code, Cursor, and Copilot the default toolkit across the SDLC, drive adoption, set productivity expectations, and track measurable gains in cycle time, throughput, and code quality.
- You will move the team from ticket-driven to spec-driven work, so AI produces the first draft of code, tests, and docs. Engineers, tech leads, and architects then focus on what compounds value: system design, scalability, security, and technical judgment.
- Every hour AI gives back will flow into new functionality, incremental innovation, and faster time-to-market, translating productivity gains directly into shipped capabilities that widen Anchanto's lead with enterprise customers.
- You will ship AI-powered capabilities inside OXM, including intelligent order routing, anomaly detection, demand forecasting, conversational operations, and agentic workflows, at the reliability, security, and cost standards our enterprise customers require.
- Experience operating enterprise systems under SOC 2 / ISO 27001 controls, with awareness of GDPR, PII handling, and regional data residency (critical for 12-country operations).
- Familiarity with secure SDLC practices threat modelling, SAST/DAST, dependency and secret scanning, OWASP Top 10.
What Success Looks Like
- Reliability: ≥ 99.9% uptime for owned services.
- Performance: < 200ms P95 latency for critical APIs.
- Predictability: ≥ 85–90% release predictability (planned vs actual).
- Quality: reduction in P1/P2 incidents and MTTR; improving DORA metrics quarter over quarter.
- Scale: systems scaling to high order volumes across multiple regions without cost blowouts.
- People: strong engagement, low regrettable attrition, and a visible growth path for engineers.
Leadership & Ownership traits you must have
- Own delivery, quality, reliability, and cost of assigned product areas end-to-end.
- Build and manage teams of 10–20 engineers; drive hiring, onboarding, performance, and retention.
- Mentor engineers and tech leads; build career ladders and a strong internal bench.
- Maintain accountability and ownership within the team; make technical trade-off calls.
- Partner with Product, Customer Success, and senior stakeholders on roadmap execution.
Behaviours / Personal Qualities
- Outcome Ownership: owns delivery, quality, and production outcomes end-to-end; ensures results are achieved.
- High Accountability: takes responsibility for failures and drives closure with clear actions, owners, and timelines.
- Execution Discipline: maintains follow-through on commitments; tracks planned vs actual and corrects deviations early.
- Systems Thinking: considers scale, failure scenarios, dependencies, and impact on performance, reliability, and cost.
- Raising the Bar: sets high standards for code, design, and team performance; actively improves team capability.
Similar jobs
Job Description: Technical Architect at Anchanto India Location: Pune, India | Experience: 10 to 15 years | Seniority: Senior Individual Contributor / Architect Industry: Enterprise B2B SaaS / Global Commerce / Supply Ch…
About the job About AnchantoAnchanto is a Global B2B SaaS product company headquartered in Singapore with operations across 14+ countries. Through its award-winning SaaS products and solutions, Anchanto enables eCommerce…
About the job About AnchantoAnchanto is a Global B2B SaaS product company headquartered in Singapore with operations across 14+ countries. Through its award-winning SaaS products and solutions, Anchanto enables eCommerce…
About Vista Equity Partners Vista Equity Partners is a leading global investment firm focused exclusively on enterprise software, data, and technology-enabled businesses. With over $100B in assets under management and a…
About Vista Equity Partners Vista Equity Partners is a leading global investment firm focused exclusively on enterprise software, data, and technology-enabled businesses. With over $100B in assets under management and a…
About Vista Equity Partners Vista Equity Partners is a leading global investment firm focused exclusively on enterprise software, data, and technology-enabled businesses. With over $100B in assets under management and a…
Est. 157,000 USD
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…
APPLICATIONS FROM OUTSIDE COLOMBIA WILL NOT BE CONSIDERED FOR THIS ROLERobots & Pencils is an applied AI engineering firm building the next frontier of business architecture. We design and ship AI co-workers that int…
About Vista Equity Partners Vista Equity Partners is a leading global investment firm focused exclusively on enterprise software, data, and technology-enabled businesses. With over $100B in assets under management and a…
Est. 140,000 USD
Job Overview: Omada has a dedicated AI Transformation & Enablement organization focused on embedding AI directly into how business functions operate. Rather than acting as a centralized innovation lab disconnected fr…
Principal Software Engineer Looking for engineering problems that actually matter? Join Sand's Decision Intelligence Platform team and help build the semantic engines, data platforms, and AI-powered systems that enable g…
Est. 144,000 USD
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…
Est. 120,000 GBP
About Baringa Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with grea…
Est. 200,000 USD
Hi, I'm Paul, VP of Engineering at Customer.io. We're always looking for thoughtful, driven Engineering Managers to add to our org. Some of our teams are building customer-facing product and workflows; others keep our di…
Est. 165,000 USD
Our Mission: 6sense's mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reach their full potential. Our People: People are the heart and soul o…
Est. 180,000 USD
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trus…
Est. 165,000 USD
*This role requires a hybrid schedule in our Charlotte, NC office; Tuesday-Thursday in-office, Monday and Friday remote. Additionally, this position does not offer visa sponsorship.* About the Team On the Technology team…
Est. 150,000 GBP
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…
Est. 150,000 GBP
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…
Est. 140,000 USD
Who We Are Flagship Pioneering is a biotechnology company that invents and builds platform companies that change the world. We bring together the greatest scientific minds with entrepreneurial company builders and assemb…
About Nintex: At Nintex, we are transforming the way people work, everywhere. As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90…
Est. 165,000 USD
Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks a…
Est. 165,000 USD
How You’ll Make An Impact At Strive Health, patients come first. We’re on a mission to transform chronic conditions by identifying risk earlier, coordinating thoughtful care, and supporting people through every stage of…
At AutoScout24, we’re excited to be hiring for our Canadian company, Trader Corporation — a key part of our international family.As the Canadian arm of Europe’s largest online car marketplace, Trader Corporation plays a…
At AutoScout24, we’re excited to be hiring for our Canadian company, Trader Corporation — a key part of our international family.As the Canadian arm of Europe’s largest online car marketplace, Trader Corporation plays a…
Est. 140,000 USD
A career that’s the whole package! At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an e…
Est. 120,000 GBP
Forward Deployed AI Engineer AI Foundry | NewRocket Location: Remote with travel (~25%) NewRocket NewRocket’s partnership with Anthropic gives our AI team access to leading-edge Claude technology and positions us at the…
Est. 120,000 GBP
AI Platform Engineer-Anthropic AI Foundry | NewRocketLocation: [Location / Hybrid / Remote]Travel based on client and business needsReports to: Global AI Center of Excellence Lead / AI Platform Architect About NewRocket…
About JazzX AI: Vision: Enterprises operating on institutional intelligence—governed, self-improving, and scalable beyond individual expertise. JazzX AI is defining the future of enterprise work—by building AI-native dig…