Senior Technology Training Specialist
ASSYST, Inc.Annapolis, Maryland, United States · Posted 11 days agoDescription
ASSYST is seeking a Senior Technology Training Specialist to support our client project in Annapolis, MD.
Work mode: Hybrid (3 days remote and 2 days onsite)
Work Location: Annapolis, MD.
Position Summary:
The Senior Technology Training Specialist is responsible for developing and delivering training programs, user documentation, and instructional materials. This role supports both proprietary court software and advanced off-the-shelf applications (such as Microsoft Teams, Co-Pilot, OneNote, and SharePoint).
Key Responsibilities:
- Training Development & Delivery: Plan, design, and deliver hands-on, instructor-led training (in-person and virtual) using adult learning principles for individuals and group settings.
- Instructional Content Creation: Develop technical documentation (Quick Reference Cards, Quick Reference Guides, web content), video tutorials, and interactive learning modules using tools like Camtasia, Articulate 360, and Vyond.
- Project Management: Manage training projects from initiation to completion, organizing concurrent initiatives and coordinating across stakeholders to meet deadlines.
- Troubleshooting & Support: Identify user-defined technical challenges, implement effective training solutions, and uphold customer service standards with internal/external Subject Matter Experts (SMEs).
- Reporting: Maintain clear communication with the Contract Manager regarding project plans, statuses, and updates.
Qualifications:
- Education: Bachelor’s degree from an accredited university (Required).
- Experience:
- 5+ years as a technology trainer specializing in proprietary and advanced off-the-shelf software (Preferred).
- 3+ years developing technical documentation and instructional materials (Preferred).
Preferred Skills & Capabilities:
- Software Expertise: Deep knowledge of Microsoft Office applications (Teams, Co-Pilot, OneNote, SharePoint).
- Technical Authoring Tools: Proficiency in Camtasia, Articulate 360, Vyond, or similar training development software.
- Core Competencies: Strong time management, multi-tasking abilities, and structured training methodologies.
ASSYST is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law
Similar jobs
Est. 115,000 USD
ASSYST is seeking a Technology Project Manager with strong customer-facing technology project management experience to support technology initiatives involving requirements gathering, stakeholder engagement, procurement,…
Est. 55,000 USD
ASSYST is seeking a proactive, high-energy Business Development Associate to join our growth team supporting task order staffing and professional services across state Government programs. This entry-level role is design…
Est. 124,000 USD
Responsibilities: Assist in the design and coding of software components, units, and modules. Develop prototypes and systems leveraging AI and Machine Learning for client projects and internal systems, applying expertise…
Est. 95,000 USD
ASSYST is seeking a motivated and detail-oriented .NET Developer (Entry Level) to join our growing development team in Sterling, VA (Onsite role). This is an excellent opportunity for an early-career software developer t…
Est. 144,000 USD
ASSYST is seeking a highly experienced and motivated Lead Java Full Stack Developer to join our client's dynamic engineering team in Washington D.C. (Remote Role) The candidate shall lead a team of talented developers in…
Est. 115,000 USD
ASSYST is seeking an experienced Senior Business Systems Analyst in Austin, TX (Onsite role) This opportunity is part of a large-scale system modernization effort focused on the development of a new Medicaid application.…
Est. 200,000 USD
Build to something to be proud of. Captivation has built a reputation on providing customers exactly what is needed in a timely manner. Our team of engineers take pride in what they develop and constantly innovate to pro…
Est. 140,000 USD
ASSYST is seeking a Cybersecurity Risk Advisor to support federal Cybersecurity program. The Cybersecurity Risk Advisor will be responsible for evaluating, maintaining, and communicating the risk posture of each FISMA sy…
Est. 95,000 USD
ASSYST is seeking a Security & Compliance Analyst to support cybersecurity, risk management, compliance, and security operations activities. This is an onsite position based in Sterling, VA. Key Responsibilities Supp…
Est. 124,000 USD
ASSYST is seeking a Senior AI Automation Test Engineer in Washington D.C. (Remote role).This role involves modern test automation engineering with a strong emphasis on AI‑driven quality assurance. At its core, it combine…
Est. 105,000 USD
CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members work…
Est. 146,050 USD
Company Overview:ANSER enhances national and homeland security by strengthening public institutions. We provide thought leadership for complex issues through independent analysis, and we deliver practical, useful solutio…
Est. 200,000 USD
Build to something to be proud of. Captivation has built a reputation on providing customers exactly what is needed in a timely manner. Our team of engineers take pride in what they develop and constantly innovate to pro…
Est. 65,000 USD
Empower, Innovate, Impact! At Team A-TEK, we EMPOWER people to drive INNOVATION that IMPACTS mission! A-TEK operates at the intersection of mission and innovation by applying our deep domain expertise across the federal…
Est. 120,000 USD
Company Summary Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions…
Est. 85,000 USD
Electrosoft Services, LLC is an award-winning company that provides comprehensive technology-based solutions and services to federal customers. While cybersecurity is our specialty, we also focus on ICAM, Zero Trust, dig…
Est. 127,500 USD
Empower, Innovate, Impact! At Team A-TEK, we EMPOWER people to drive INNOVATION that IMPACTS mission! A-TEK operates at the intersection of mission and innovation by applying our deep domain expertise across the federal…
Est. 60,000 USD
Freedom Technology Solutions Group is seeking a Junior Technical Writer who will be responsible for the preparation, review, revision, and maintenance of technical documents including software and systems engineering, sy…
Est. 200,000 USD
Build to something to be proud of. Captivation has built a reputation on providing customers exactly what is needed in a timely manner. Our team of engineers take pride in what they develop and constantly innovate to pro…
The key to our success is simple; we deliver the highest quality, on time, with passion and commitment, and live every day by a set of great values. We've built a company that fosters long-term careers in an environment…
Est. 124,000 USD
🔒 Clearance & Citizenship Requirements This position requires U.S. Citizenship and an active TS/SCI security clearance with Full Scope Polygraph. Candidates who do not currently hold these credentials will not be co…
Est. 80,500 USD
Empower, Innovate, Impact! At Team A-TEK, we EMPOWER people to drive INNOVATION that IMPACTS mission! A-TEK operates at the intersection of mission and innovation by applying our deep domain expertise across the federal…
Est. 120,000 USD
ASSYST's Information Assurance and Cybersecurity Practice is seeking an experienced Information Systems Security Officer (ISSO) to support a Federal customer. ASSYST delivers comprehensive cybersecurity solutions to Fede…
Est. 55,000 USD
Job Overview ASSYST is seeking a versatile, data-driven, and creative Communication Coordinator to join our team. This entry-level role offers the opportunity to contribute beyond traditional communication practices by d…
Est. 55,000 USD
Why do you need to choose between doing important work and having a fulfilling life? At Ardent, we have both. Ardent employees are committed to solving our customers’ most difficult problems—and we are committed to the w…
Est. 124,000 USD
Electrosoft Services, LLC is an award-winning company that provides comprehensive technology-based solutions and services to federal customers. While cybersecurity is our specialty, we also focus on ICAM, Zero Trust, dig…
Est. 115,000 USD
Pansophic Learning is a dynamic, high-growth international education company that strives to provide students and educators exceptional learning solutions that enable them to maximize their success academically and in li…
Est. 76,000 USD
CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members work…
Est. 145,000 USD
About Us AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intellig…
Est. 197,500 USD
Empower, Innovate, Impact! At Team A-TEK, we EMPOWER people to drive INNOVATION that IMPACTS mission! A-TEK operates at the intersection of mission and innovation by applying our deep domain expertise across the federal…