Description
Backbase is evolving into an AI-native organization. As the pace of change accelerates — in our product, our go-to-market, and the way we build teams — Talent Acquisition is becoming a strategic function, not a support function.
We are looking for a Talent Acquisition Business partner to be the recruitment partner for our Services Department , a complex team to recruit for, with global reach, unpredictable demand cycles, and a delivery-focused talent profile that requires a recruiter who can stay ahead of the curve.
This role sits at the intersection of hands-on delivery and strategic partnership. You'll own the full recruitment cycle for the Services department — building real relationships with hiring managers, aligning priorities, and being the person in the room who brings insight, not just candidates. You'll also lead and develop two recruiters, helping them grow while keeping the team's standards high.
What you'll own
● Strategic partnership with Services: Be the dedicated TA partner for the Services department — not just a supplier, but a trusted advisor who understands the team's structure, priorities, and challenges. Run weekly stakeholder check-ins, align on hiring plans before demand hits, and make sure TA commitments are delivered with clarity and pace. You're accountable for the relationship, not just the roles.
● End-to-end recruitment delivery: Own the full cycle for your portfolio — from intake and requirement-setting through to offer. Lead structured intakes that produce real clarity on the brief. Run candidate pipelines with discipline, maintain healthy conversion rates, and keep a clear view of what's open, upcoming, and on-hold at all times. When demand outpaces capacity, you escalate early — not after the damage is done.
● Sourcing & pipeline building: Source proactively for your assigned roles — choosing channels based on the market and the profile, not habit. Build and maintain passive pipelines for high-priority and recurring role types so you're never starting from zero. Use Backbase EVP messaging consistently in outreach and apply candidate feedback to refine it over time.
● Market insight & data-led advising: Bring the outside in. Use market data to advise hiring managers on realistic expectations — talent availability, time-to-hire, compensation benchmarks. Track competitor hiring activity and surface relevant signals to your HRBP. Your value isn't just filling roles; it's helping the business make better hiring decisions.
● Structured assessment & quality of hire: Run structured screening aligned to the role brief and competency model. Call it out when interviewer feedback is inconsistent or unconvincing. You're a guardian of the quality bar, not just a facilitator of the process.
● AI-assisted recruiting: Use AI tools actively to improve the quality of briefs, outreach, and research. Keep ATS data clean and support team reporting. You use pipeline data to manage role health and communicate progress with confidence.
● Team development & contribution: Lead two recruiters — giving structured feedback, supporting their development, and helping them grow without doing the work for them. Share learnings and best practice in team rituals and retros. Contribute to team initiatives beyond your own portfolio. The team wins together or not at all.
● Solid full-cycle recruiting experience, ideally within a B2B SaaS, fintech, or professional services environment — you know what great looks like in these talent markets.
● A track record of genuine stakeholder partnership — not just status updates, but real advisory relationships where hiring managers come to you for input, not just candidates.
● Comfortable holding the line on quality — able to push back on a weak brief, challenge an unconvincing scorecard, and advocate for the candidate experience without losing the room.
● Experience using or implementing AI tools in a recruiting workflow — you're curious about what's possible and practical about how you apply it.
● Data-literate — you use pipeline metrics and market benchmarks to frame conversations with hiring managers, not just to report upwards.
● Experience mentoring or guiding experienced colleagues — you're ready to step into a lead role and know that developing others is part of the job, not a distraction from it.
● Structured and organised under pressure — you can manage a complex portfolio across multiple markets and still communicate with clarity when things shift.
● You are already based in Amsterdam — the Services team you'll be partnering with is here, and in-person presence matters for building the kind of relationships this role requires.
Similar jobs
Est. 80,000 EUR
Talent Acquisition at Backbase is building the function that brings AI capability to recruiting, for real. As our TA Ops & AI Enablement Manager, you'll be the strategic and operational arm of our Senior TA Manager,…
Est. 85,000 EUR
Senior HR Business Partner – Netherlands Location: Amsterdam Backbase is evolving into an AI-native organization. As the pace of change accelerates, the role of leaders and People Partners is changing too. This means a d…
Est. 65,000 EUR
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything…
Est. 65,000 EUR
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything…
Est. 65,000 EUR
About the position: We are looking for a highly business-oriented HR Business Partner to support our growth across the BeNeNord region. This role will act as a strategic partner to regional leadership, helping scale a hi…
Talent Acquisition Lead Why Capco? You will join a company that supports and encourages an entrepreneurial outlook and independent thinking. Capco is not about organizational charts and layers – we operate with little hi…
Est. 60,000 EUR
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…
Est. 60,000 GBP
Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with motivated and extremely driven people? And are you curio…
Est. 120,000 EUR
Backbase is building the AI-Native Banking OS - the operating system that lets banks run as one. Partners are how we scale it: ISVs and Marketplace partners that extend the platform, and SIs that carry us into every majo…
Est. 65,000 EUR
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything…
Est. 65,000 GBP
Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with motivated and extremely driven people? And are you curio…
Est. 65,000 GBP
At AlixPartners we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters—creating value that has a lasting impact on companies, their people, and the communities…
Est. 65,000 GBP
Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with motivated and extremely driven people? And are you curio…
The Role At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, contin…
Est. 65,000 EUR
*** This is where your organization can create a consistent intro to all of your jobs, creating consistency in voice and messaging across all job posts *** C'est ici que votre organisation peut créer une introduction coh…
Est. 65,000 GBP
Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with motivated and extremely driven people? And are you curio…
Est. 35,000 GBP
Job Description Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven pe…
Est. 83,200 USD
This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week. This is a 6 month contract position with potential for extension based on performance and future hiring de…
At a Glance Our Talent Acquisition team is heavily expanding to support On’s explosive growth, and we are looking for a Senior Specialist to join our team. You will have the opportunity to help shape On’s people agenda a…
Est. 80,000 EUR
Our Sales team is looking to add a superstar Senior/ Enterprise Account Executive the team with knowledge of technology and solid business-to-business sales. This individual will be an early member of our Amsterdam based…
Est. 110,000 USD
This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week. Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their wor…
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio i…
Est. 60,000 USD
This opportunity is designed for elite, high-performing recruiters who demand total autonomy and the freedom to operate without the constraints of traditional corporate structures. We provide a high-octane infrastructure…
Est. 110,000 USD
About Hightouch Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the…
Est. 110,000 USD
About Hightouch Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the…
Est. 55,000 GBP
Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with motivated and extremely driven people? And are you curio…
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore…
Est. 55,000 GBP
Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with motivated and extremely driven people? And are you curio…
Est. 32,000 GBP
Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with motivated and extremely driven people? Are you curious o…