Divisional Client Services Manager, Home Care
BayadaAuburndale, Massachusetts, United States · Posted 13 days agoDescription
Divisional Client Services Manager (Assistive Care)
BAYADA Home Health Care has an immediate opening for a Divisional Client Services Manager (DCSM) supporting our Assistive Care offices throughout Massachusetts and Rhode Island, including:
- Newton, MA
- Beverly, MA
- Braintree, MA
- Hyannis, MA
- Plymouth, MA
- Warwick, RI
This position is ideal for someone who resides in a central location within the territory and is comfortable traveling between offices to provide operational leadership, training, and support.
If you are looking for an exciting career opportunity in a growing healthcare industry, this could be the position for you. BAYADA believes our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We are seeking a dynamic leader who is passionate about supporting teams, driving growth, and ensuring exceptional client service across multiple offices.
Responsibilities
The Divisional Client Services Manager will:
- Support and lead Client Services Managers and office teams across a multi-office territory
- Provide superior customer service and ensure delivery of high-quality home care services
- Cover and manage caseloads as needed throughout the division
- Partner with Directors and Division Leadership to identify priorities and support office objectives
- Provide training, coaching, and development for operational staff and Client Services Managers
- Share best practices and serve as a subject matter expert for key operational processes and technology platforms
- Support office recruiting initiatives and caregiver retention efforts
- Assist offices in developing and executing growth strategies to increase census and referrals
- Build and maintain relationships with clients, referral sources, and community partners
- Analyze and monitor operational and financial metrics to support office performance
- Support onboarding and development of new employees
- Travel regularly throughout Massachusetts and Rhode Island to provide hands-on leadership and operational support
- Serve as a role model of BAYADA's core values of Compassion, Excellence, and Reliability
Qualifications
- Bachelor's degree strongly preferred
- Minimum of one year of successful caseload growth experience; three or more years preferred
- Prior supervisory or leadership experience required
- Home care, healthcare, staffing, recruiting, or related industry experience preferred
- Demonstrated record of achieving goals and taking on increasing responsibility
- Strong interpersonal, coaching, and communication skills
- Ability to influence and lead teams across multiple locations
- Strong organizational, problem-solving, and time-management skills
- Proficiency with Microsoft Office and technology-based systems
- Ability and willingness to travel regularly throughout the assigned territory
BAYADA Offers
- Base Salary: $75,000 per year, depending on qualifications
- Bonus opportunity available
- Career advancement and leadership development opportunities
- Comprehensive training and ongoing professional development
- Medical, Dental, and Vision Insurance
- Prescription Drug Coverage
- Paid Time Off and Paid Holidays
- Tuition Reimbursement
- 401(k) with Company Match
- Employer-Paid Life Insurance
- Employee Assistance Program
At BAYADA, you'll join a team dedicated to making a meaningful difference in the lives of clients while developing your career with one of the nation's leading home health care providers.
Apply today to become a Divisional Client Services Manager and help drive excellence across our Massachusetts and Rhode Island offices.
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
Similar jobs
Est. 65,000 USD
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Downtown Boston office. This is an exciting opportunity for an experienced healthcare professional and people leader who is passionate…
Est. 52,500 USD
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Hyannis, MA Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be th…
Est. 95,000 USD
BAYADA Home Health Care is currently looking to add a Clinical Manager (RN required) to our Newton, MA Assistive Care team. This team cares for clients in their homes within Beverly and surrounding towns. Are you ready f…
Est. 95,000 USD
BAYADA Home Health Care is currently looking to add a Clinical Manager (RN required) to our Newton, MA Assistive Care team. This team cares for clients in their homes within Beverly and surrounding towns. Are you ready f…
Est. 95,000 USD
BAYADA Home Health Care is currently seeking Clinical Manager (RN required) to our Falmouth, MA Assistive Care State Programs team, (Soon to be relocating to Mashpee, MA). Are you ready for something new in your nursing…
Est. 65,000 USD
BAYADA Home Health Care is currently seeking a Client Services Manager to join our Thomasville, NC Medicare certified Home Health Office. If you are looking for an exciting career opportunity in a growing industry, a Cli…
Est. 85,000 USD
BAYADA Home Health Care is seeking a health care professional with management experience to fill the position of Manager of Clinical Operations for our Habilitation specialty service offices. We are looking for a dynamic…
Est. 50,000 USD
BAYADA Home Health Care is currently seeking an Associate to join our Wilmington, MA Medicare certified Home Health Visits Office. If you are looking for an exciting career opportunity in a growing industry, a Client Ser…
Est. 65,000 USD
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Winston-Salem, NC Habilitation Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services…
Est. 52,500 USD
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Beverly, MA Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be th…
Est. 65,000 USD
Client Services Manager – Home Health BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Berks County Visits Office, located in Wyomissing, PA. If you're looking for an opportunity to g…
Est. 97,120 USD
BAYADA Home Health Care is currently looking to add a Part Time Clinical Manager (RN required) to our Newton, MA Assistive Care team. This team cares for clients in their homes within Beverly and surrounding towns. Are y…
Est. 44,000 USD
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Brattleboro, VT Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could b…
Est. 65,000 USD
Client Services Manager – Assistive Care BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Wynnewood, PA assistive care office. Are you looking for a rewarding career opportunity with…
Est. 65,000 USD
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Mount Pleasant, SC Assistive Care Office. If you are looking for an exciting career opportunity in a growing industry, a Client Servic…
Est. 104,000 USD
BAYADA Home Health Care is currently seeking a Clinical Manager (RN required) to join our Garden City, NY, Adult Nursing Home Care office. Do you want to be part of providing care with the highest professional, ethical,…
Est. 47,500 USD
Client Services Associate - Central Intake Team Jefferson at Home by BAYADA Home Health Care has an immediate opening for a Client Services Associate in our Voorhees, NJ home health office. This position is on site in Vo…
Est. 52,500 USD
Client Services Manager (CSM) – St. Paul Skilled Nursing BAYADA is seeking a results-driven Client Services Manager (CSM) to support our St. Paul Skilled Nursing team. This is an exciting opportunity for a strong operato…
Est. 52,000 USD
Client Services Associate BAYADA Home Health Care has an immediate opening for a Client Services Associate in our Philadelphia, PA pediatrics office. This position is on site Monday-Friday 8:30am-5pm. Through hands-on ex…
Est. 52,500 USD
Client Services Manager Kauai Home Care | Full-Time Join BAYADA Home Care and help lead the coordination of compassionate, reliable care for clients in the community. Position Summary The Client Services Manager is a key…
Est. 95,000 USD
BAYADA Home Health Care is currently looking to add a Clinical Manager (RN required) to our Warwick, RI Assistive Care team. This team cares for clients in their homes within the state of Rhode Island. Are you ready for…
Est. 95,000 USD
MUSC Health Hospice at Home by BAYADA is currently seeking an experienced health care manager to fill the position of Director in our North Charleston, SC Home Hospice office. Are you looking for an extraordinary growth…
Est. 85,000 USD
Clinical Manager (RN) – Home Care BAYADA Home Health Care is seeking a Registered Nurse (RN) to join our Bethlehem, PA office as a Clinical Manager. This office provides exceptional in-home care services to adult clients…
Est. 92,500 USD
Clinical Manager (RN or Physical Therapist) – Home Health BAYADA Home Health Care is seeking a Clinical Manager (RN or Physical Therapist) to join our Exton, PA Senior Living office. This office provides high-quality hom…
Est. 95,000 USD
Clinical Manager – Home Health Practice: Home Health (Medicare-certified)Position Type: Full-time, Exempt, In-office (M-F; 8:30-5pm) Location: Loveland, CO Position Summary The Clinical Manager – This leader is responsib…
Est. 65,000 USD
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Winter Park, FL Assistive Care Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services…
Est. 45,000 USD
BAYADA Home Health Care is currently seeking an Associate to join our Concord, NC Medicare certified Home Health Visits Office. If you are looking for an exciting career opportunity in a growing industry, a Client Servic…
Est. 65,000 USD
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Raleigh Assistive Care State Programs Office located in Raleigh, NC! If you are looking for an exciting career opportunity in a growin…
Est. 65,000 USD
BAYADA Home Health Care has an immediate opening for a Habilitation Manager (Qualified Professional) in our Charlotte, NC office. If you are looking for an exciting career opportunity in a growing industry, a Habilitatio…
Est. 41,400 USD
At BAYADA, we believe our caregivers are our greatest asset. As a vital member of our home care team, you will be valued, respected, and heard. We invest heavily in our care team to provide a stable, supportive, and posi…