Danish speaking - Customer Service (inc relocation to Malta)
Betsson GroupSt. Julians, Malta · Posted Apr 28, 2025Description
Betsson Group er en førende online spillevirksomhed, der opererer i over 20 lande verden over og tilbyder et bredt udvalg af online spilprodukter som sportsbetting, casinospil, poker og bingo. Virksomheden blev grundlagt i 1963 og har været en pioner inden for online spilindustrien siden lanceringen af deres første online bookmaker i 2002. Betsson er dedikeret til at levere den bedste kundeoplevelse i branchen og har vundet adskillige priser for deres engagement i ekspertise og kvalitet.
Betsson har hovedkontor i Stockholm, Sverige, og beskæftiger over 2.000 medarbejdere på deres forskellige kontorer rundt om i verden. Virksomheden har licens fra flere tilsynsmyndigheder og er forpligtet til ansvarligt spil.
The Wow
Gør dig klar til en fantastisk mulighed, der venter dig hos Betsson Group! Som et værdsat medlem af vores team vil du spille en afgørende rolle i vores Kundeserviceafdeling og arbejde mod vores fælles mål om at levere den bedste kundeoplevelse. Men det stopper ikke her - hos Betsson tror vi på ubegrænsede muligheder for vækst og læring.
Bliv en del af fremtiden med vores Hybrid Work From Home (WFH) -model, der giver dig friheden til at arbejde tre dage på vores venlige kontor og to dage i komforten i dit eget hjem.
For at brillere i denne rolle leder vi efter personer, der kan:
- Yde enestående kundesupport på både engelsk og dansk og anvende forskellige kommunikationskanaler som e-mails, chats og telefonopkald.
- Levere hurtige og præcise løsninger på kundehenvendelser og altid stræbe efter at overgå deres forventninger.
- Samarbejde med vores fantastiske teammedlemmer for at skabe en sømløs og personlig kundeoplevelse, der adskiller os fra konkurrenterne.
- Overholde vores virksomhedspolitikker og -procedurer, herunder retningslinjer for spillerbeskyttelse, beskyttelse og ansvarligt spil.
Hvad får jeg ud af det?
Når du bliver en del af Betsson, bliver du en del af en dynamisk og multikulturel arbejdsplads, hvor vækst og udvikling både opfordres og værdsættes. Du vil få mulighed for at udvide dine færdigheder og viden inden for den blomstrende iGaming-branche, samtidig med at du omfavner værdierne hos Betsson. Som en stolt Betsson-medarbejder vil du også nyde godt af en række spændende frynsegoder og fordele.
Du er dygtig til:
- Mundtlig og skriftlig kommunikation på dansk og engelsk.
- Stærke Microsoft Office-færdigheder.
- Erfaring inden for kundeservice, enten ansigt til ansigt, online eller via telefonopkald.
- At håndtere flere opgaver samtidigt og have god tidsstyring.
Hvad vi tilbyder:
Vi tilbyder en bred vifte af spændende fordele til vores medarbejdere, herunder:
- 🥘 Frokost, der bliver leveret til arbejdspladsen mandag til fredag
- 🧘♀️ Velværetilskud årligt
- 💲 Tilskud til hjemmearbejde
- 🏡 Hybrid arbejdsmodel
- 💻 2 ugers fjernarbejde (i udlandet)
- 📚 Andre udvidede orlovsmuligheder (begravelsesorlov, studieorlov, barselsorlov, forældreorlov, tjenesteårsorlov, ægteskabsorlov)
- 🎂 Særlig opmærksomhed på fødselsdage
- 🏥 Privat sundhedsforsikring
- ♿ Forsikring ved midlertidig fuld arbejdsudygtighed og personlig ulykkesforsikring
- 🛡️ Livs- og erhvervsrejseforsikring
- 💵 Rabatter hos lokale virksomheder på Malta
- 💰 Valgfri pensionsordning
- ✈️ Flyttepakke (flybilletter, 4 ugers gratis bolig, kontantbonus)
Godt at vide:
- Løn: Du vil modtage en konkurrencedygtig grundløn samt en bonusordning
- Arbejdstider: Morgen- og eftermiddagsskift
- Beliggenhed: St. Julians, Malta
- Der tilbydes en generøs flyttepakke.
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