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Customer Support & Success jobs inJapan

99 vacancies

Referral BoardTokyo, Japan

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by mor…

Full-time
DatabricksTokyo, Japan

Req: CSQ327R249Location: Tokyo, Japan At Databricks we are on a mission to empower our customers to solve the world's toughest data problems by utilising the Intelligence platform. As a Delivery Solutions Architect (DSA)…

Full-time
ZscalerTokyo, Japan

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the wo…

Full-time

Senior Customer Success Engineer Location: Tokyo, Japan Role Overview As a Senior Customer Success Engineer focused on technical support, you will provide enterprise-level post-deployment support to Rubrik customers acro…

Full-timeRemote
MongoDBTokyo, Japan

At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join o…

Full-time
NebiusRemote

About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…

Full-timeRemote
WorkatoTokyo, Japan

About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…

Full-time
NateraJapan

The Japan Customer Support Representative provides world class service to our Japanese customers. This position will serve as the primary point of contact for our Japan Sales team and Japanese customers. This role will a…

Full-time
AnthropicTokyo, Japan

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of co…

Full-time
Veeam SoftwareTokyo, Japan

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in…

Full-time
DialpadTokyo, Japan

About DialpadDialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interactio…

Full-time
iCapitalTokyo, Japan

About the Role iCapital is seeking a sales focused executive to join the International Client Solutions Team as Head of Japan and Client Solutions Japan. As Head of Japan, you will help build and drive iCapital’s strateg…

Full-time
FigmaTokyo, Japan

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translati…

Full-time
AlpacaRemote

Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.Amongst our subsidiaries, Alpaca is a licensed finan…

Full-timeRemote
AsanaTokyo, Japan

Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen t…

Full-time
Rubrik Job BoardTokyo, Japan

Customer Experience Manager Location: Tokyo, Japan ABOUT THE TEAMRubrik Software Engineers are self-starters, driven, and can manage themselves. We believe in giving engineers responsibility, not tasks. Our goal is to mo…

Full-time
CoreWeaveJapan

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI…

Full-time
AnaplanTokyo, Japan

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.…

Full-time
DropboxRemote

Role Description As a Technical Solutions Specialist based in Japan, you will serve as a trusted technical advisor to Dropbox customers, partners, and our Direct Sales and Channel teams across Japan and Korea. You will i…

Full-timeRemote
DatadogTokyo, Japan

We’re looking for a Senior Manager of Enterprise Customer Success to manage, recruit, onboard and train a team of Enterprise Customer Success Managers. Your team is responsible for proactively driving adoption across our…

Full-time