Product Advisor – Decorative Plumbing & Appliances
Construction ResourcesAtlanta, Georgia, United States · Posted 3 months agoDescription
Position Summary
The Product Advisor (Decorative Plumbing & Appliances) is responsible for guiding design center clients through decorative plumbing and appliance selections with confidence, precision and a strong understanding of functional requirements and design intent. This role is critical in delivering an exceptional showroom experience, ensuring decorative plumbing and appliance selections are compatible, complete, accurately documented, and initiating the quote process with speed and clarity.
Product Advisors work across multiple product categories, with a core emphasis on decorative plumbing and appliances and partner closely with Design Center Coordinators, Project Coordinators, and Outside Sales to drive conversion and client satisfaction.
Key Responsibilities
Product Expertise & Client Consultation
- Lead in-depth consultations focused on all CR brands of decorative plumbing fixtures and appliances
- Translate design intent and guide clients in product selections that align with project scope, budget, construction constraints and ideal performance
- Identify opportunities to upsell within plumbing and appliances and recommend complementary products
CRM & Quote Management
- Accurately record all plumbing and appliance-related selections in CRM
- Prepare estimates and hard quotes for decorative plumbing and appliances
- Submit complete, clearly documented selections to Outside Sales for complex quote support
- Deliver all applicable quotes within 48 hours of the client visit
Collaboration & Client Flow
- Partner with Design Center Coordinators to manage the client showroom journey and ensure clear handoffs between design, decorative plumbing, and appliance conversations
- Support Project Coordinators with cross category recommendations
Sales Support & Upselling
- Proactively identify opportunities to upgrade selections
- Ensure selections align with client preferences and needs
- Reinforce the value of product selections through education and confidence-building
- Support the broader sales team in driving conversion and delivering a high‑quality client experience
Success Expectations
- Client Confidence & Satisfaction: Clients feel informed, confident, and supported in decorative plumbing and appliance-related selections.
- Speed & Accuracy: Estimates and quotes are delivered within 48 hours when applicable; CRM records are complete, precise, and install-ready.
- Expert Plumbing and Appliance Guidance: Advisors demonstrate mastery of decorative plumbing systems and appliances, compatibility, and end user application — not just aesthetics.
- Cross Functional Collaboration: Clear, seamless communication with Design Center Coordinators, Project Coordinators, and Outside Sales.
- Results: Strong conversion from selection to quote, information provided to the client is accurate and free from missing or incorrect information, and positive feedback from clients and internal partners.
BENEFITS
Medical
Dental
Vision
Employer Paid Basic Employee Life and AD&D Insurance
Employer Paid Long Term Disability
Flexible Spending Accounts
Voluntary Short-Term Disability
Voluntary Life and AD&D Insurance
Voluntary Accident Insurance
Voluntary Critical Illness Insurance
EEO
At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position that requires overtime as business needs dictate.
OTHER DUTIES
Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
PRIVACY NOTICE
We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data.
This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent.
By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at recruitment@crhomeusa.com.
Similar jobs
Est. 45,000 USD
SUMMARY/OBJECTIVE The position of glass templater will be responsible for the proper measurement of various types of shower enclosures and mirrors. Requires ability to properly measure mirrors and glass shower enclosures…
Est. 55,000 USD
OVERVIEW As a Service Technician, you will be responsible for installing, maintaining, and repairing fireplace fixtures for residential clients. Your role involves troubleshooting electrical issues with lighting fixtures…
Est. 55,000 USD
OVERVIEW The Inside Sales, Sales Support is the pivotal link between sales, purchasing, and logistics, responsible for ensuring all customer orders are accurately processed, fulfilled efficiently, and delivered on time.…
Est. 85,000 USD
Location: North Charleston, SCAddress: 9735 Patriot Boulevard, North Charleston, SCDepartment: OperationsReports To: Operations ManagerFLSA Status: Exempt Position Summary The Project & Schedule Manager is responsibl…
Est. 55,000 USD
Summary/Objective The Fireplace Installer provides professional in-home and pre-settlement installation of fireplaces, performing all duties with the highest level of customer service and professionalism. Essential Funct…
Est. 55,000 USD
Summary/Objective The Fireplace Installer provides professional in-home and pre-settlement installation of fireplaces, performing all duties with the highest level of customer service and professionalism. Essential Funct…
Est. 35,000 USD
OVERVIEW Starting wage is based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. Construction Resources offers additional competitive and…
Est. 60,000 USD
SUMMARY/OBJECTIVE The Outside Salesperson will work with clients to provide a successful customer experience. The Outside Salesperson will generate sales of all products. Will work with existing customers and secure pros…
Est. 55,000 USD
Slab Gallery Manager OVERVIEWStarting wage is based on several factors including, but not limited to, the position being offered, location, education, training, and/or experience. Construction Resources offers additional…
Est. 60,000 USD
Overview Construction Resources (CR) is a leading building products distributor serving the Southeast with a portfolio that includes countertops, appliances, lighting, garage doors, fireplaces, flooring, and more. As we…
Est. 45,000 USD
OVERVIEW The Installer, Garage Doors is responsible for the professional installation, service, and repair of residential and/or commercial garage doors, openers, and related hardware. This role requires strong mechanica…
Est. 55,000 USD
About Us: Construction Resources is a premier provider of high-end building materials and interior home products, renowned for our dedication to quality and innovation. Our design centers are celebrated for their sophist…
Est. 115,000 USD
Real Estate & Construction, Project Manager OVERVIEWThe Real Estate & Construction Project Manager is responsible for coordinating the planning, execution, and maintenance of construction projects and facility op…
Est. 45,000 USD
OVERVIEW The Installer, Garage Doors is responsible for the professional installation, service, and repair of residential and/or commercial garage doors, openers, and related hardware. This role requires strong mechanica…
Est. 55,000 USD
POSITION OVERVIEWThe Assistant Manager will be responsible for the management of the warehouse and sales floor as it relates to order processing, inventory, slab management and oversee and maintain the integrity and accu…
Est. 55,000 USD
About Us: Construction Resources is a premier provider of high-end building materials and interior home products, renowned for our dedication to quality and innovation. Our design centers are celebrated for their sophist…
Est. 55,000 USD
About Us: Construction Resources is a premier provider of high-end building materials and interior home products, renowned for our dedication to quality and innovation. Our design centers are celebrated for their sophist…
Est. 55,000 USD
About Us: Construction Resources is a premier provider of high-end building materials and interior home products, renowned for our dedication to quality and innovation. Our design centers are celebrated for their sophist…
Est. 85,000 USD
Overview Construction Resources (CR) is a leading building products distributor serving with a portfolio that includes countertops, appliances, lighting, garage doors, fireplaces, flooring, and more. As we expand into th…
Est. 55,000 USD
SUMMARY/OBJECTIVE The Outside Salesperson will work with clients to provide a successful customer experience. The Outside Salesperson will generate sales of all products. Will work with existing customers and secure pros…
Est. 45,000 USD
SUMMARY/OBJECTIVEThe Administrative Assistant role ensures that all customer needs are promptly addressed in a courteous and professional manner. Will assist staff with all aspects of the ordering process including order…
Est. 55,000 USD
Summary/Objective The Outside Sales Representative will generate sales for CR Flooring. Will work with existing customers and secures prospective new customers and clients by phone, e-mail and direct office or job-site a…
Est. 65,000 USD
Overview: We are seeking a detail-oriented and proactive Project Manager to support our Sales team. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is eager to grow the…
Est. 40,000 USD
SUMMARY/OBJECTIVE The Fireplace Installer Helper assists the Fireplace Installer with professional in-home and pre-settlement installation of fireplaces. This role supports the installation team by preparing materials, h…
Est. 60,000 USD
Overview Construction Resources (CR) is a leading building products distributor serving the Southeast with a portfolio that includes countertops, appliances, lighting, garage doors, fireplaces, flooring, and more. As we…
Est. 45,000 USD
SUMMARY/OBJECTIVE The Fireplace Installer Helper assists the Fireplace Installer with professional in-home and pre-settlement installation of fireplaces. This role supports the installation team by preparing materials, h…
Est. 65,000 USD
Overview: We are seeking a detail-oriented and proactive Associate Project Manager to support our Sales team. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is eager t…
Est. 55,000 USD
OVERVIEW POSITION SUMMARY The Punch / Repair Specialist is responsible for resolving field-related installation issues, completing quality repairs and adjustments, and helping ensure that every project meets the high sta…
Est. 45,000 USD
Accounts Payable Clerk Construction Resources – Surfaces/Natural Stone DivisionLocation: Decatur, GA Position Summary Construction Resources is seeking an Accounts Payable Clerk to support day-to-day accounting operation…
Est. 45,000 USD
OVERVIEWThe position of Install Helper for Construction Resources will be responsible for the proper installation of various types of glass and mirrors. Requires ability to cut and properly handle glass, mirrors and encl…