Senior Customer Enablement Program Manager
United States · Posted 3 months agoDescription
CSQ427R4
Senior Customer Enablement Program Manager, New Learning Experiences
As a Senior Program Manager within the Global Scaled User Enablement Practice, you will have the unique opportunity to design and launch new learning experiences that expand how Databricks enablement upskills and activates users globally.
You will report to the Global Scaled User Enablement Practice Leader and will own the strategy and execution of new scaled user learning programs, from pilot to global scale. You will bring an AI-first mindset to how learning is designed and delivered. Leveraging data, automation, and intelligent tooling to scale impact, while never losing sight of the human experience at the center of every program. You will leverage your expertise in program management, AI & data science, or equivalent enterprise technologies and stakeholder engagement to build compelling enablement experiences and drive adoption across GTM teams.
This is an exciting opportunity for a motivated and innovative entrepreneur with a passion for building new learning programs from the ground up and working across departments and regions.
The impact you will have:
- Build and launch new learning programs end-to-end in close partnership with with teams across Learning & Enablement, Operations, Regional Business and GTM - Marketing, Sales and Field Engineering
- Design and scale innovative learning programs within Databricks Free Edition, turning the platform into a world-class entry point for Learner growth and User adoption globally
- Define learning initiatives for emerging technical audiences, such as App Developers and Database Admins, in close partnership with Product, Content Development, and Regional Program Managers to design, pilot, and scale learning programs globally
- Track program performance and drive accountability through data-driven reporting and actionable insights
What we look for:
- 6+ years of technical program management and stakeholder management experience in an enterprise technology company
- Impact-driven with a growth mindset, embraces change, adapts quickly, and see ambiguity as an opportunity
- Experience designing and launching new programs or pilots from zero to one, with the ability to navigate ambiguity and work independently with minimal direction
- Experience in Big Data, AI, data science, or equivalent enterprise technologies preferred
- Ability to develop compelling stories based on data and motivate stakeholders and leaders to action
- Experience creating scalable and simple processes and resources that are adopted by cross-functional teams
- Experience working in or with product and go-to-market teams, such as professional services, customer success, marketing, sales
- Strong understanding of enablement programs and training methodologies
- Strong communications and presentation skills
Pay Range Transparency
Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipated utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.
About Databricks
Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Similar jobs
Est. 170,625 USD
CSQ128R2 Mission: At Databricks, we’re on a mission to help data and AI teams solve the world’s toughest problems and that starts with empowering our customers. The Customer Enablement team drives this mission forward by…
Est. 139,275 USD
CSQ426R319 Senior Customer Enablement AI Programs Manager As a Senior Customer Enablement AI Programs Manager, you will own the AI strategy and roadmap for the Scaled Customer Enablement Agent Suite — bringing together G…
Est. 155,000 USD
CSQ227R13 About Databricks Databricks is The data and AI company. More than 10,000 organizations worldwide rely on the Databricks Data Intelligence Platform to unify data, analytics, and AI. Founded by the original creat…
Est. 216,600 USD
SLSQ327R509 Partner Sales & Pre-sales Enablement Lead Databricks is a partner-first company. Our exponential growth is fueled by the success of our partner ecosystem, and this role is crucial to how we scale and leve…
Est. 261,000 USD
RDQ426R220 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthrough…
Est. 185,250 USD
CSQ327R216 As a Sr. Field Technical Program Manager (TPM) role in our Forward Deployed Engineering team, you will play a pivotal role in delivering complex technical projects that drive customer success and our business…
Est. 214,025 USD
P-1489 Platform & Product Experiences | Shape How Databricks Executes at Scale At Databricks, Staff TPMs don’t just run programs — they define how the company executes at scale. This role sits at the center of our hi…
Est. 258,600 USD
FEQ327R617 Lead GTM Enablement & Scale Architect, Field Engineering - Customer Skills About Databricks More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune…
Est. 320,350 USD
SLSQ127R420 While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. As the GTM Digital Native Programs Leader, you will operate as the de facto COO and s…
Est. 258,600 USD
SLSQ227R703 Lead GTM Enablement & Scale Architect, Product Enablement The Impact You Will Have Databricks ships category-defining products across its portfolio - from Data Warehousing and Real-Time Analytics, to Data…
Est. 203,575 USD
FEQ427R368 The Impact You Will Have Databricks' Field Engineering organization is growing rapidly across the Americas (AMER), and our FE teams need enablement that meets them where they are: regionally relevant, technica…
Est. 216,104 USD
CSQ427R94 As a Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design…
Est. 216,104 USD
CSQ427R94 As a Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design…
Est. 246,525 USD
FEQ327R584 Director, Global Delivery Excellence Databricks Learning & Enablement upskills data and AI teams worldwide so customers, partners, and employees can best leverage Databricks to drive business outcomes. We…
Est. 216,104 USD
CSQ427R94 As a Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design…
Est. 216,104 USD
CSQ427R94 As a Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design…
Est. 193,425 USD
SLSQ327R269 Databricks is looking for a motivated Manager to join our Strategy & Operations team to strengthen our product-focused planning and execution, provide strategic analysis, and instill operational thoughtfu…
Est. 226,000 USD
P-925 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We…
Est. 213,750 USD
CSQ327R251 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you…
Est. 234,037 USD
As a Delivery Solutions Architect (DSA) Manager supporting our Emerging Enterprise (EE) segment, you will build, lead, and inspire a team of DSAs who help our most innovative, fast-growing customers accelerate their jour…
Est. 264,200 USD
GAQ327R224 About Databricks At Databricks, we are passionate about enabling data teams to solve the world's toughest problems, from making the next mode of transportation a reality to accelerating the development of medi…
Est. 216,104 USD
CSQ427R94 As a Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design…
Est. 216,104 USD
CSQ427R94 As a Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design…
Est. 212,425 USD
GAQ327R163 Overview: Databricks is seeking a Senior Manager, Finance Commercialization, PMO, and Operations. You will be responsible for driving organization, transformation, innovation and operational efficiency at scal…
Est. 176,663 USD
RDQ126R51 Mission At Databricks, we’re on a mission to help data teams solve the world’s toughest problems. The Databricks Free Edition makes it easy for students, enthusiasts, and aspiring professionals to explore data…
Est. 185,925 USD
RDQ126R51 Mission At Databricks, we’re on a mission to help data teams solve the world’s toughest problems. The Databricks Free Edition makes it easy for students, enthusiasts, and aspiring professionals to explore data…
Est. 260,200 USD
At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Sr. Delivery Solutions Architect (DSA), you will pl…
Est. 216,104 USD
CSQ127R318 As a Big Data Solutions Architect (Resident Solutions Architect) in our Professional Services team you will work with clients on short to medium term customer engagements on their big data challenges using the…
Est. 212,075 USD
CSQ427R242 The Lead Engagement Manager delivers measurable impact for our Communications, Media, Entertainment, & Gaming (CMEG) customers as well as at the Business Unit (BU) or Regional team level in the Forward Dep…
Est. 180,875 USD
FEQ427R337While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered.At Databricks, our core principles are at the heart of everything we do; creating a cult…