Description
Set a new pulse for healthcare!
We are looking for a Senior or Staff AI Engineer to join the Remote Care stream at Doctolib.
Your mission will be to build AI-powered tools that transform how healthcare professionals deliver care beyond in-person encounters — from intelligent patient messaging to telehealth experiences. You will work in a feature team developing agentic systems across the Patient Messaging platform and Telehealth software, contributing directly to reducing care team workload and improving patient access to continuous care.
Working in the tech team at Doctolib means building innovative products and features to improve the daily lives of care teams and patients.
What you'll do
Your responsibilities include but are not limited to:
- Design, ship, and operate production-grade agentic systems powering Remote Care stream products, with strong observability, fallback mechanisms, and fail-safe behaviors
- Build and improve AI agents, orchestration systems, and core agentic capabilities including memory, reasoning, tool adapters, and multi-agent coordination
- Partner with Machine Learning Engineers to design and implement evaluation pipelines, security/safety guardrails, and metrics — taking ownership of operational AI projects as data science teams focus on exploratory research
- Own performance, observability, and security: monitoring dashboards, SLO/SLI definition, and security posture, with a particular focus on medical data sensitivity
- Contribute to full-stack development when needed to deliver end-to-end features for healthcare professionals
- Mentor and enable software engineers to build confidently in an agentic AI world
Who you are
Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.
You'll be a great fit if you:
- Have 4+ years of experience as a software engineer, with hands-on experience in AI/ML systems, including going through the full lifecycle of an AI product from evaluation and launch to production iterations
- Have 2+ years of experience working with Python and are comfortable with AI/ML engineering practices including automated testing, CI/CD, and DevOps ("you build it — you run it")
- Are comfortable with full-stack development and not afraid to dive into React/TypeScript or Kotlin to ship end-to-end features
- Are product-oriented and comfortable guiding your teammates to suggest trade-offs that balance business needs with technical constraints
- Are fluent in English in your day-to-day work with the team
It would be fantastic if you:
- Have experience building multi-agent systems or working with agent development frameworks
- Have worked on AI products for enterprise or professional users
- Have experience in the medical domain, healthcare tech, or regulated AI-based SaMD (Software as Medical Device)
Life at Doctolib Tech
- Our solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to country and healthcare specialty requirements.
- Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native.
- We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here.
- We also invest in open, applied AI research. For example, our DoctoBERT project introduces open-source medical language models trained for French clinical text, with applications in named entity recognition, classification, and retrieval. Read the DoctoBERT practical guide to learn more about how we bring deep AI research into practical healthcare applications.
Want to learn more about our tech culture and environment? Visit the Doctolib Tech site.
What we offer
- Supplementary health insurance, with the option to include family members in your household
- Partnership for retirement funds with Ciao Elsa
- A flexible workplace policy offering both hybrid and office-based mode
- Electronic meal vouchers (8.00€ per worked day), Foorban fridges, and office breakfast
- Work from abroad for up to 10 days per year thanks to our flexibility days policy
- Parent Care Program: Various initiatives supporting parenthood, including 100% paid parental leave
- Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth
- Free mental health and coaching services through our partner Moka.care
- For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
- A partnership with Wellhub, as well as free access to the gym in our Milan office, with 3 classes offered per week (yoga, pilates, functional training)
- Reimbursement of public transportation
- Relocation support in case of international mobility
- Access to the best AI tools for coding, development and dedicated training
Our interview process
- Recruiter Interview
- Python Coding Interview
- System Design Interview (with focus on Agentic AI architecture)
- Behavioral Interview
- At least one reference check
We want your experience to be clear, respectful, and transparent. Learn more about our hiring process on our candidate experience page.
Job details
- Permanent position
- Python, Java, TypeScript
- Full-time
- Location: Milan, Italy
- Hybrid work setup (up to 2 remote days per week)
- Salary range:
- Senior: €57-75k / year
- Staff: €70-100k / year
- Start date: as soon as possible
We welcome everyone
At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.
The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, or disability.
To ensure equal opportunities, we invite you to exclude personal information (e.g., pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process.
Join us in building the healthcare we all dream of!
Your data privacy
All information provided is processed by Doctolib for application management. For data processing details, click here: Italy. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.
Similar jobs
Est. 80,000 EUR
Set a new pulse for healthcare! We are looking for a Staff Machine Learning Engineer - Retrieval to join our AI team working on Clinical decision support and Medical Knowledge. Your mission will be to ground clinical AI…
Est. 90,000 EUR
Join our mission, join Doctolib! We are looking for a Senior AI Engineer to join the Patient team in Paris. The Patient domain sits at the heart of Doctolib's mission: ensuring everyone has better access to the care they…
Est. 90,000 EUR
We are looking for a Staff Data Engineer - AI to join the AI team at Doctolib. As a Staff Data Engineer AI, your mission will be to build robust data pipelines - from data capture to monitoring - to power our AI systems…
Est. 70,000 EUR
Join ACAI (Advanced Calendar Improvement), a team dedicated to making day-to-day practice operations more efficient and less mentally exhausting for healthcare professionals and their teams. Practice operations are often…
Est. 65,000 EUR
Set a new pulse for healthcare! We are looking for a Research Scientist to join the Doctolab team (Doctolib Clinical AI Research Lab). Your mission is to build accurate, well-calibrated, and clinically reliable models of…
Est. 120,000 EUR
Your Impact We are looking for a Staff DataOps Engineer to join the Data and AI Platform team. Your mission will be to shape our data platform strategy and architecture, driving enterprise-scale solutions that accelerate…
Est. 120,000 EUR
Set a new pulse for healthcare! We are looking for an Engineering Manager to join the Scheduling team in Berlin. Your mission will be to give practitioners their day back: reclaiming the admin time they spend creating an…
Est. 120,000 EUR
We are looking for an Engineering Manager to join the Business Performance Team in Berlin. Your mission will be to enable seamless, secure connectivity between healthcare systems by building and scaling Doctolib's self-s…
Est. 120,000 EUR
What you’ll do We are looking for a Senior Staff Machine Learning Engineer to join the Clinical team in the AI and Machine Learning Department. You'll lead the technical direction of AI systems that enhance clinical deci…
Est. 80,000 EUR
Set a new pulse for healthcare! We are looking for a Senior Machine Learning Engineer to join the Orchestration team in AI Health Assistant. Your mission will be to ensure our AI Health Companion behaves safely, reliably…
Est. 90,000 EUR
Your Impact We are looking for a Staff Site Reliability Engineer to join our SRE team dedicated to platform reliability within Platform Engineering. Your mission will be to act as a technical leader driving Doctolib's re…
Est. 90,000 EUR
Your Impact We are looking for a Senior Site Reliability Engineer to join our SRE team dedicated to platform reliability within Platform Engineering. Your mission will be to ensure Doctolib's platform remains reliable, s…
Est. 85,000 EUR
Your Impact We are looking for a Senior Site Reliability Engineer to join our SRE team dedicated to platform reliability within Platform Engineering. Your mission will be to ensure Doctolib's platform remains reliable, s…
Est. 90,000 EUR
Your Impact We are looking for a Senior MLOps Engineer to join the Panda Team (Data & ML Operations) in Data & AI Platform team. Your mission will be to build and maintain secure ML pipelines in production, trans…
Est. 120,000 EUR
Your Impact We are looking for a Staff Site Reliability Engineer to join our SRE team dedicated to platform reliability within Platform Engineering. Your mission will be to act as a technical leader driving Doctolib's re…
Est. 12,000 EUR
Set a new pulse for healthcare! We are looking for a SEO & AI Intern to join our SEO team in Milan. As a SEO & AI Intern, you will play a key role in transforming and optimizing our marketplace and content for mi…
Est. 80,000 EUR
We are looking for a Senior DataOps Engineer to join the Data and AI Platform team. Your mission will be to improve and maintain an efficient, reliable and scalable platform that enables Data Product developers and owner…
Est. 120,000 EUR
What we do Join a team of passionate and hardworking entrepreneurs to transform healthcare! Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams…
Est. 80,000 EUR
What we do Join a team of passionate and hardworking entrepreneurs to transform healthcare! Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams…
Est. 61,500 EUR
Your Impact We are looking for a Fullstack Software Engineer to join the PAX (Patient App Experience) team, working at the heart of Doctolib’s patient experience. The team builds and evolves key patient-facing features,…
Est. 80,000 EUR
Your Impact We are looking for a Senior AI Engineer to join the Customer Care Contact team in the Business Performance domain. Your mission will be to build AI-powered tools that revolutionize how healthcare professional…
Est. 120,000 EUR
What you’ll do We are looking for a Principal Machine Learning Engineer to join the DS & AI organization at Doctolib. This is a transversal force multiplier role operating across all AI teams: Clinical, Productivity,…
Est. 80,000 EUR
We are looking for a Java Software Engineer, with strong experience in Java and Spring Boot, to join Doctolib’s Platform team, ATP. The team builds the backend foundations that power our distributed services. Java and Sp…
Est. 120,000 EUR
Your Impact We are looking for an Engineering Manager to lead an SRE team dedicated to platform reliability and observability within Platform Engineering. Your mission will be to grow and lead a team of Site Reliability…
Est. 80,000 EUR
Your Impact We are looking for a Senior Data Engineer to join the AI Team working on our AI Medical Companion. Your mission will be to build and optimize the data foundations that power safe, scalable, and impactful AI m…
Est. 120,000 EUR
The opportunity Founded in 2013, Doctolib is Europe's leading AI and digital health company, serving 520,000 health professionals and 90 million people. We are turning our patient-facing product into Europe's first broad…
Est. 80,000 EUR
We are looking for a Senior Medical Lead to join our Medical Excellence team. At Doctolib, we're setting a new pulse for healthcare. We create AI-powered solutions that help health professionals deliver better care, and…
Est. 120,000 EUR
Your Impact We are looking for a Senior Machine Learning Engineer to join the ML Engineering team in Patient Solutions. Your mission will be to improve how people access quality care and manage their health over time by…
Est. 120,000 EUR
About the Team The IT Core Finance squad owns and runs the information systems that power Doctolib's Finance function across France, Germany, Italy and the Netherlands: Accounting (GL, AP, AR), Sourcing & Procurement…
Est. 120,000 EUR
Set a new pulse for healthcare! We are looking for a Head of Design Systems to join the Brand and Design team at Doctolib. Your mission will be to ensure every Doctolib product surface is built on a consistent, high-qual…