Data Insights and Tooling Enablement Program Lead
DoorDash USASan Francisco, California, United States · Posted TodayDescription
About the Team
The Talent Acquisition Operations (TA Ops) team is transforming into a strategic partner, driving global recruiting efficiency and scalability. We focus on optimizing processes, implementing technology, and leveraging data to align talent acquisition with DoorDash's and Wolt's evolving business needs. Our mission is to empower recruiters with streamlined operations and data-driven insights, ensuring we attract and retain top talent globally.
About the Role
As a Data Insights and Tooling Enablement Program Lead, you will be instrumental in leveraging data and optimizing our TA tech stack to provide actionable insights and enhance recruiter effectiveness globally. In your first 90 days, you'll focus on auditing our current data sources and tooling capabilities, identifying key pain points, and partnering with stakeholders to define critical reporting and enablement needs. Success in this role will be measured by improved data accessibility, enhanced recruiter efficiency through optimized tools, and the consistent delivery of high-quality, actionable insights. This role offers the opportunity to drive significant impact by transforming our global talent acquisition strategy through data-driven decisions and effective tool utilization. You will report into the Senior Manager of Recruitment Strategy and Operations on our TAOps team in our People and Culture organization.
You’re excited about this opportunity because you will…
- Design and implement robust data solutions to provide actionable insights into talent acquisition performance, trends, and opportunities.
- Partner with People Analytics and IT teams to integrate various data sources (ATS, CRM, HRIS, etc.) for a holistic view of the talent pipeline, providing dashboards and reporting..
- Identify and recommend opportunities for tooling optimization within our TA tech stack (e.g., ATS, CRM, assessment tools), ensuring they meet business needs and enhance recruiter productivity.
- Lead the evaluation, implementation, and adoption of new TA technologies that improve efficiency, candidate experience, and data capture.
- Develop and deliver training programs and resources to empower recruiters and TA professionals to effectively leverage data insights and utilize recruiting tools.
- Conduct in-depth analysis of recruiting metrics, identifying root causes for performance fluctuations and recommending strategic adjustments.
- Support data governance initiatives to ensure data integrity, privacy, and compliance across all TA systems.
We’re excited about you because…
- You have a minimum of 3-5 years of experience in data analysis, business intelligence, or tooling enablement, ideally within talent acquisition or HR operations.
- You possess a proven track record of translating complex data into clear, actionable insights and influencing decision-making.
- You demonstrate strong analytical and problem-solving skills
- You have extensive experience with Applicant Tracking Systems (ATS), Candidate Relationship Management (CRM) systems, and other recruiting technologies (e.g., Greenhouse, Workday, Beamery, Eightfold, Gem).
- You have experience in project managing technology implementations and driving user adoption.
- You have excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences and build strong stakeholder relationships.
- You are passionate about leveraging technology and data to solve complex business problems and enhance operational efficiency.
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Similar jobs
Est. 109,200 USD
About the Team The Commercial Operations team is part of the Sales Strategy and Operations organization and plays a unique role in accelerating deal velocity while maintaining deal accuracy and compliance. We partner clo…
Est. 145,150 USD
About the Team The Analytics Engineering team at DoorDash is embedded within the Analytics and Data Engineering Orgs, and is responsible for building internal data products that scale decision-making across business team…
Est. 201,600 USD
About the Team DoorDash’s ability to build the best products in the industry, enabling local commerce at global scale, depends on its ability to recruit, engage, grow, and retain the best talent in the industry. The Peop…
Est. 107,500 USD
About the Team DoorDash is looking for a Strategy & Operations Senior Associate to help grow DashPass, DoorDash’s subscription business. We are seeking someone to join our team who can generate insights across our in…
Est. 107,500 USD
About the Team DoorDash is looking for an analytical and entrepreneurial operator to join our US Marketplace Growth team that is responsible for accelerating new growth bets, most notably with College students and Gen Z.…
Est. 251,400 USD
About the Team DoorDash’s mission is to empower local economies. In the Applied AI srole, you will be at the absolute forefront of agentic technology, building sophisticated AI agents end-to-end to help businesses grow,…
Est. 239,400 USD
About the Team Our mission is to enable DoorDash Backend engineers across our three engineering excellence pillars: Quality, Velocity and Efficiency. We provide the framework-level solutions which enable engineers to bui…
Est. 121,800 USD
About the Team DoorDash is scaling as a global organization, and we are hiring an Executive Assistant to partner with leaders at DoorDash. As operators and marketers, we partner with your favorite restaurants and local m…
Est. 210,000 USD
About the Team DoorDash for Business provides meals solutions to companies, but we aren’t stopping there. Our mission is to become a premier benefits partner for executives, employees and administrators across the globe,…
Est. 107,500 USD
About the Team The New Verticals team is building the future of local commerce through expanding our product offerings on our marketplace platform. We launched in 2020 and have since then built world-class operations to…
Est. 107,500 USD
About the Team Our New Verticals team launched in 2020 with the purpose of delighting our customers and empowering local communities outside of just restaurants. Since then, we’ve launched Grocery, Convenience, Alcohol,…
Est. 130,200 USD
About the Team DoorDash Drive is our hyper-growth platform business, serving restaurants, grocers, and retailers across the US, Canada, and Australia. We're building the next generation of fulfillment services to power d…
Est. 139,500 USD
About the Team AI Research Lab is one of DoorDash’s frontier innovation hubs, focused on building the foundation for an AI-native future across our three core audiences: consumers, merchants, and dashers. As AI capabilit…
Est. 161,300 USD
About the Team Data is at the foundation of DoorDash success. The Data Engineering team builds database solutions for various use cases including reporting, product analytics, marketing optimization and financial reporti…
Est. 173,300 USD
About the Team Data is at the foundation of DoorDash success. The Data Engineering team builds database solutions for various use cases including reporting, product analytics, marketing optimization and financial reporti…
Est. 107,500 USD
About the Team The Regulatory Readiness team exists to make sure DoorDash can move into new regulatory environments — new laws, new jurisdictions, new rules governing how we operate — without getting caught flat-footed.…
Est. 315,000 USD
About the Team The Commerce Platform team builds products that help merchants grow, operate, and monetize their business with DoorDash. Our portfolio spans 0→1 bets, early-stage products, and rapidly scaling offerings, w…
Est. 88,800 USD
About the Team At DoorDash, our Customer Experience and Integrity (CXI) team is obsessed with delivering exceptional service at scale. The Quality Assurance (QA) team sits at the heart of that mission—ensuring every inte…
Est. 107,500 USD
About the Team The Dasher & Logistics team is responsible for ensuring every delivery is completed with speed, accuracy and a positive Consumer, Merchant and Dasher experience. Dasher & Logistics owns initiatives…
Est. 197,400 USD
About the Team DoorDash for Business is one of DoorDash's fastest-growing businesses, helping organizations engage and support their employees through meal benefits, workplace catering, gifting, and other workplace solut…
Est. 299,900 USD
About the Team The Ads & Promos Delivery team powers the last-mile delivery of ads and promotions, two marketing products offered to merchants, connecting merchant intent with consumer demand across search and discov…
Est. 141,550 USD
About the Team DoorDash is looking for a Team Lead to join the Enterprise team that will help lead a team of Franchise Account Executives execute the strategy and project planning to grow our Drive business. The DoorDash…
Est. 119,000 USD
About the Team DoorDash's largest restaurant partners — brands operating thousands of locations — run on integrations with our platform. Our team owns the technical relationship with these partners end to end. Not a quar…
Est. 92,500 USD
About the Team As one of DoorDash's core operations teams, Customer Experience ensures that when issues arise across the platform, there is a reliable and effective support system in place. Our team designs, manages, and…
Est. 155,400 USD
About the Team Our Account Development Strategy & Operations team is responsible for designing, building, and running a world-class sales organization to successfully grow our merchants through leading product soluti…
Est. 163,800 USD
About the Team Come help us build the world's most trusted on-demand logistics engine for delivery! We're building a team of great minds to help us secure and maintain a 24x7, no-downtime, global infrastructure system th…
Est. 115,100 USD
About the Team The Enterprise Systems team is responsible for the systems and tools that power our global workforce, keeping everything running, integrated, and scalable across DoorDash, Wolt and Deliveroo. We're a distr…
Est. 130,200 USD
About the Team Our Advertising & Promotions team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. We provide digital solutions to…
Est. 119,000 USD
About the Team The New Verticals Partner Integrations team develops innovative technological solutions to help merchants seamlessly expand their operations, including our platform for first-party grocery and convenience…
Est. 130,200 USD
About the Team New Verticals is an exciting team at DoorDash that is building and scaling new ways to delight our customers beyond restaurant delivery. Our Fulfilment and Logistics team has three major mandates to effect…