ID Verification Agent - Data Entry Specialist
ecoATM | GazelleLouisville, Kentucky, United States · Posted Jun 5, 2024Description
Company Overview (Who are we? Why should you join us?)
At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 7,000 automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don’t have affordable access to the empowerment of the latest mobile technology.
At ecoATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet.
Our Values and Leadership Behaviors
ID Verification Agent (Data Entry Specialist)
Location: Louisville, KY, US, San Diego, CA, US
Pay: $16.65/hr with $1.00 shift differential for any hours worked after 6pm
Shifts:
EST Time Zone: 2:00 PM - 10 PM, 3:00 PM - 11:30 PM, 4:30 PM - 1:00 AM
PST Time Zone: 11:00 AM - 7:30PM, 1:30 PM - 10:00 PM, 12:00 PM - 8:30 PM
Position Overview
The ID Verification Agent will be a member of the Operations team. This role will be primarily responsible for ensuring every consumer who conducts business with ecoATM meets the required criteria for approving a transaction. The position requires the ability to remain focused while quickly verifying new transactions. Ideal candidates will have strong attention to detail and be able to work with speed and accuracy.
During the 2-week training period, employees must be available to train M-F during a day shift. After the training period is over, employees will work with their supervisors to determine the official shift hours.
Key Responsibilities
- Approve or deny transactions with customers based off of the requirements for conducting business with ecoATM
- Responsible for timely and accurate verifications
- Perform data entry and data verification tasks
- Schedule Expectation: must be available to work days, nights, weekends and holidays as department provides 16 hours a day, 7 days a week support. The schedule will remain consistent week-to-week.
Education & Experience
- High school diploma/GED or 6+ months of data entry/verification experience required
- Experience working in a call center or customer service environment is preferred
Knowledge, Skills & Abilities
- Basic computer application skills
- Fluent in English
- Dependable, honest, & trustworthy
- Must work well within a team environment
- Able to work a flexible schedule, including evenings and weekends
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about ecoATM benefits here.
This position may also be eligible for short-term and long-term incentives based on individual and company performance.
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Here at ecoATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer. All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.
Similar jobs
Est. 37,960 USD
Company Overview (Who are we? Why should you join us?) At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are…
Est. 135,000 USD
Company Overview (Who are we? Why should you join us?) At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are…
Est. 162,500 USD
Company Overview (Who are we? Why should you join us?) At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are…
Est. 100,000 USD
Company Overview (Who are we? Why should you join us?) At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are…
Est. 37,440 USD
Company Overview (Who are we? Why should you join us?) At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are…
Est. 202,500 USD
Company Overview (Who are we? Why should you join us?) At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are…
Est. 140,000 USD
Company Overview (Who are we? Why should you join us?) At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are…
Est. 130,000 USD
Company Overview (Who are we? Why should you join us?) At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are…
Est. 130,000 USD
Company Overview (Who are we? Why should you join us?) At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are…
Est. 55,000 USD
Who We Are OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, OpenEye has been committed to developing an easy-to-use, comprehe…
Est. 55,000 USD
Who We Are OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, OpenEye has been committed to developing an easy-to-use, comprehe…
Est. 45,000 USD
PRIMARY Responsibilities: Act as the face of RotoMetrics to customers Provide best-in-class customer service to internal and external customers, by managing the needs of the customer through all channels. Recommend best…
Est. 212,500 USD
Toshiba Global Commerce Solutions is looking for a Principal AI-Native Product Engineer who combines deep software engineering expertise with modern AI-assisted development practices to build production-ready software fa…
Est. 139,590 USD
Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across…
Est. 110,000 USD
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online ap…
Est. 95,000 USD
At Element Biosciences, we are passionate about our mission to develop high performing products to study genomics with unprecedented flexibility and quality that enable researchers to better understand biology for the im…
Est. 115,000 USD
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online ap…
Est. 57,141 USD
24 Hour Home Care is part of the TEAM Services Group family of companies. As a shared Talent Acquisition function, we are proud to support TEAM's recruiting efforts by helping to attract exceptional talent across the org…
Est. 150,000 USD
The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the righ…
Est. 109,900 USD
The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the righ…
Est. 67,440 USD
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
Est. 236,500 USD
Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and livin…
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online ap…
Est. 150,000 USD
Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across…
Est. 120,000 USD
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online ap…
Est. 115,000 USD
About Epirus Epirus is a high-growth technology company dedicated to overcoming the asymmetric challenges inherent to the future of national security. Epirus' flagship product, Leonidas, is a software-defined system buil…
Est. 77,000 USD
Build a Career That Changes Lives - Including Your Own 24 Hour Home Care is a leading provider of home care and community-based services focused on helping individuals live safely and independently. As part of TEAM Servi…
Est. 68,000 USD
The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the righ…
Est. 60,000 USD
About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health service…
Est. 105,000 USD
Why Verifone For more than 30 years, Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is on…