Description
Overview
*This position is remote. Candidates located in the Midwest are strongly preferred, particularly in Minnesota, North Dakota, South Dakota, and surrounding states.
The ePlus Service Provider Group (SPG) is seeking a highly skilled and motivated Solutions Architect to join our dynamic team, supporting telecommunications customers across the Northeast. This individual will serve as a trusted technical advisor to service providers, including telcos, cable operators, consortiums, electrical cooperatives, and municipalities. The ideal candidate will possess deep technical expertise in high-end routing and optical networking, with a strong focus on next-generation MPLS and optical transport architectures.
Key technologies include Segment Routing (SR-MPLS), Ethernet VPN (EVPN), Dense Wavelength Division Multiplexing (DWDM), and Reconfigurable Optical Add-Drop Multiplexers (ROADMs).
The Solutions Architect - Service Provider will be 1:1 aligned with a dedicated Account Executive, working together to engage customers, assess their current network environments, and define future-state designs. Responsibilities include customer presentations, onsite whiteboarding sessions, Original Equipment Manufacturer (OEM) and platform selection, BOM creation, and drafting Statements of Work (SOWs) for professional services engagements.
This is a high-impact, customer-facing pre-sales role that blends deep technical guidance with strategic engagement to support and close complex, high-value business opportunities.
Your Impact
The essential functions of this position include:
-
Provide technical expertise/credibility to account team on designated focus area
-
Conduct customer presentations on ePlus value proposition and technical solution sets for assigned accounts and focus areas
-
Assist sales account managers with overall account planning, as it relates to technical aspects of hardware, software, and services opportunity development
-
Assist sales account managers with project management for complex presales engagements
-
Complete technical sections for RFP/RFI/RFQ responses for assigned accounts
-
Assist account teams with collecting customer business and technical requirements and determining ePlus recommended solution(s)
-
Develop solution architecture and detailed line-item configurations/bills of material (BOMs)
-
Develop proposal and/or presentation of recommended solutions
-
Assist with technical scoping/review for Statements of Work (SOWs) for assigned accounts
-
Function as liaison to end-user customer technical staff regarding solution and implementation specifics
-
Function as a liaison between the sales team and professional services organization to vet solution recommendations and to complete technical portions of the SOW, as appropriate
-
Function as technical liaison and ePlus ambassador with field OEM sales and technical teams
-
Assist sales management with mentoring of junior sales account managers as it relates to overall opportunity management and technical solution set
-
Conduct knowledge transfer with team members around solution updates, implementation lessons learned, etc., as relevant
-
Assist ePlus sales team in dealing with customer satisfaction issues surrounding technical aspects of a recommended solution & its implementation or deployment, as needed
-
Assist in developing customer get-well plan, if applicable
-
Assist sales and services management in identifying candidate solution areas for ePlus development or investment
-
Complete training, per development plan, and maintain certifications in accordance with focus area
-
Assist Services Director with helping improve procedures and functions
-
Ensure appropriate coverage for in-process opportunities while out of office for training, vacation, PTO, etc.
-
Participate in weekly team planning conference calls
-
Complete administrative tasks (expenses, time reporting) in a timely fashion
-
Travel up to 50% may be required
Qualifications
Technical Expertise:
- Extensive hands-on experience with one or more of the following high-end routing platforms (or other OEM equivalent), including:
- Cisco ASR 9000 / 1000 Series, NCS 5500 Series
- Juniper MX, PTX, and ACX Series
- Nokia 7750 SR, 7950 XRS, and 7250 IXR Series
- Ciena SAOS platforms
- Strong background in optical networking technologies, specifically:
- DWDM (Dense Wavelength Division Multiplexing)
- OTN (Optical Transport Network)
- ROADMs (Reconfigurable Optical Add-Drop Multiplexers)
- Deep protocol-level knowledge, including:
- BGP, MPLS, IS-IS, OSPF, and EVPN
- Proven ability to integrate routing and optical technologies into cohesive network solutions
- Practical experience designing and deploying large-scale networks for service providers
Solid pre-sales engineering background, with responsibilities such as:
- Direct involvement in OEM and platform selection
- Demonstrated success in developing Statements of Work (SOWs) for services engagements
- Experience in 1:1 alignment with an Account Executive to drive strategic customer engagements
Professional Experience:
- Technical proposal development
- Solution presentations and product demonstrations
- Response to RFPs/RFIs
- Minimum 5+ years in telecommunications or service provider engineering roles
- College degree or applicable work experience
- Certifications in applicable technology preferred
- Excellent written communications skills
- Strong attention-to-detail
- Excellent oral presentation skills
Positions Specifics
The initial base salary range for this position is expected to be between $110,000 and $150,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.
ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
#LI-DY1
#IND1
Who We Are
At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.
Corporate Values
Similar jobs
Est. 185,000 USD
*Candidates must be geographically located in the King of Prussia, PA or in New Jersey (NJ) with the ability to work on-site up to three days per week.* Overview As the Principal Technologist, you will serve as a custome…
Est. 140,000 USD
Overview *Candidates must be geographically located in the New York Metro area with a willingness to work on-site in ePlus' 1 Penn Plaza office two days per week.* As a Solutions Architect, Presales, you will serve as th…
Est. 175,000 USD
Overview Candidates must be geographically located in the New York Metro area with a willingness to work on-site in ePlus' 1 Penn Plaza office two days per week. As a Senior Solutions Architect, you will serve as the foc…
Est. 130,000 USD
Overview Candidates MUST BE geographically located in or near Irvine, California, with a willingness to work on-site in our Irvine office two days per week. As a Solutions Architect (Enterprise Networking), you will func…
Est. 130,000 USD
Overview *Shift: Monday–Friday: 6AM EST – 3PM EST We are seeking a highly skilled Network Engineer to join our Managed Services team. In this role, you will provide expert-level network and systems support for our client…
Est. 140,000 USD
Overview *Hybrid remote opportunity for candidates located in or near the Bay Area. Candidates must be local to accommodate on-site customer meetings.* As a Senior Collaboration Presales Architect (Cisco Webex / Unified…
Est. 185,000 USD
*Candidates must be geographically located in the Irvine, CA with the ability to work on-site up to three days per week.* Overview As the Principal Technologist, you will serve as a customer-oriented liaison between sale…
Est. 125,000 USD
Overview Hybrid-remote opportunity for candidates geographically located in one of the following areas: (1) King of Prussia, Pennsylvania; (2) Manchester, New Hampshire; (3) New York, New York; (4) Rochester, New York. A…
Est. 145,000 USD
Overview *Hybrid-Remote opportunity - Candidates must be geographically located in or near Dallas or Houston, Texas* As a Senior Security Solutions Architect, you will serve as the focused technical lead and sales engine…
Est. 97,500 USD
Overview As a Business Development Executive, you will serve as a subject matter expert in the areas of telecom and colocation within our existing customer base. Key areas of focus include identifying and documenting key…
Est. 102,500 USD
Overview If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term relationships, this role is for you! Join ePlus as an Account Executive supporting our customers…
Est. 102,500 USD
Overview If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term relationships, this role is for you! Join ePlus as an Account Executive and be a key player in dr…
Est. 102,500 USD
Overview *HYBRID REMOTE opportunity for candidates geographically located in or near Northern Virginia with a willingness to work on-site in our Herndon, Virginia headquarters one day per week.* If you have a passion for…
Est. 175,000 USD
Overview The Director, Post Sales Engineering reports to the Senior Director, Post Sales Engineering and is responsible for defining, building, and leading the Post Sales Engineering team in alignment with the regional a…
Est. 102,500 USD
Overview *Hybrid remote opportunity - candidates MUST be geographically located in New England* If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term relationsh…
Est. 102,500 USD
Overview If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term relationships, this role is for you! Join ePlus as an Account Executive and be a key player in dr…
Est. 140,000 USD
Overview Are you up to the challenge? At ePlus, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable…
Est. 102,500 USD
Overview *Hybrid remote opportunity - candidates MUST be geographically located within the NYC region. If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term rel…
Est. 102,500 USD
Overview If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term relationships, this role is for you! Join ePlus as an Account Executive supporting our customers…
Est. 102,500 USD
Overview *Hybrid remote opportunity - candidates MUST be geographically located in the Philadelphia, PA area. If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-t…
Est. 102,500 USD
Overview If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term relationships, this role is for you! Join ePlus as an Account Executive and be a key player in dr…
Est. 102,500 USD
Overview If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term relationships, this role is for you! Join ePlus as an Account Executive and be a key player in dr…
Est. 63,717 USD
Overview *Candidates must be located in or near Chandler, Arizona with the willingness to work on-site 5 days a week* As a Sr Configuration Center Technician, you will be responsible for working on multi-customer, multiv…
Est. 147,500 USD
Overview Hybrid remote opportunity - Candidates must be geographically located within the contiguous United States with a willingness to travel up to 20% in order to be considered for a role on ePlus’ National Security t…
Est. 180,000 USD
Overview As a Client Security Principal (CSP), you will be responsible for ePlus’ regional security business, working in concert with the regional vice president (RVP) and services leadership. This position is critical t…
Est. 97,500 USD
Overview *Candidates must be located in or near the Houston, Texas area with a willingness to work on-site at least 2 days a week* As a Business Development Executive, you will manage high-level business development and…
Est. 48,396 USD
Overview *Candidates must be located in or near the Virginia Beach, Virginia area* Shift: Sunday - Thursday 4pm - 1am EST As a Service Desk Analyst I, you will be responsible for answering technical support calls and res…
Est. 67,500 USD
Overview As a Customer Success Associate (CSA), you will be accountable for managing the customer experience and satisfaction of managed services delivery to a mid-tier set of client accounts and for the overall service…
Est. 52,000 USD
Overview *Candidates must be located in or near the Virginia Beach, Virginia area* *Shift: Tuesday - Saturday 3:00 PM - 12:00 AM EST* As a Service Desk Analyst I, you will be responsible for answering technical support c…
Est. 97,500 USD
Overview As a Business Development Executive, you will manage high-level business development and growth of Managed Services sales in an assigned territory. You will serve as an overlay resource within an assigned territ…