UK Inside Sales Representative (Req#1374)
Remote · Posted 8 days agoDescription
Overview
Are you up to the challenge? At IGXGlobal, an ePlus Technology, inc. Company, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers—many of which look to us for their own technology infrastructure needs—keep us immersed across the broad spectrum of the IT ecosystem.
The Inside Sales Representative (ISR) serves as a key member of a sales team that is tasked with acquiring, managing, and growing ePlus customer relationships and maximizing margin dollars. As an IGXGlobal ISR, you must work proactively to provide hardware, software, and services solutions to ePlus customers with a focus on maximizing both profit and customer experience. You will foster and cultivate client relationships in order to maximize customer satisfaction and account longevity.
From strategy to fulfillment to managed services, our engineering-centric solutions enable our clients to realize what it means for technology to do more.
Your Impact
Job Responsibilities:
- Research and quote sales opportunities for product and service sales, using all available resources to satisfy customer requirements, while maintaining the most advantageous profit margin
- Assist with project opportunities as well as support Run Rate Business including quoting, ordering, open order management, and post-order support
- Coordinate with engineering for BOM design and validation
- Assist with deal registration and negotiation of pricing
- Uplift all sales opportunities with warranties, service offerings, accessories and supplies
- Assist with CRM entries, including opportunities, engineering requests and contract requests
- Accurately execute and manage customer orders, ensuring successful delivery within customer expectations
- Utilize customer portals for all customer-required activities such as management of proposal requests, PO receipt confirmations and shipping information management
- Take a proactive approach to problem resolution at the customer and supplier levels
- Engage customers, vendors and manufacturer partners to develop and grow relationships
- Seek opportunities to expand the ePlus footprint within each account
- Provide customer and sales reporting as required or requested
- Develop and maintain a working knowledge of the key products and services
- Be accountable to key ePlus constituents, our vendors and partners
- Stay current on the programs, promotions and campaigns from our major vendor suppliers in order to sell products and services at the best possible margin to ePlus
- Conduct yourself at all times in a professional and considerate manner, with appropriate decorum, in all oral and written communications with customers both internal and external, be a credit to ePlus and reflect positively on your sales team
Qualifications
Job Knowledge/Skills:
- Self-motivated, results-oriented team player with outstanding communication and interpersonal skills for building long lasting business relationships
- Must be a self-starter, able to work independently and collaboratively, and have the ability to handle multiple tasks under tight deadlines
- Exceptional customer service and communication skills
- Excellent organizational and prioritization skills with and acute attention to detail
- Ability to adapt and learn new technologies, products, and processes
- Ability to problem solve and exercise judgment in determining appropriate course of action
- Team oriented with a positive attitude
- Strong Microsoft Office Suite and General Computer Application skills
Education and Experience:
- 4-year degree is preferred
- 1+ years in the IT industry is preferred
- 1+ years of sales or customer service experience
Why IGXGlobal, an ePlus Technology, inc. Company? At IGXGlobal, an ePlus Technology, inc. Company, we empower businesses with cutting-edge technology solutions that drive real impact. As an Inside Sales Representative, you’ll be part of a high-performing team that helps organizations harness technology to navigate their digital transformation journey and achieve the business outcomes they seek.
Here’s what sets us apart:
- Industry Leadership – We are a trusted technology partner with deep expertise in cloud, security, data center, AI, and digital infrastructure solutions.
- Cutting-Edge Solutions – We have developed and provide a robust portfolio of IT solutions and services backed by strategic partnerships with top technology providers.
- Longevity and Market Resilience – We are one of only 11% of Nasdaq listed companies to be in business for more than 30 years. We have demonstrated strong financial health and profitability over the decades, with consistent revenue growth and robust financial performance.
- Career Growth – We offer access to continuous learning and internal mobility opportunities.
- Supportive Culture – We’re proud to say that we are all part of one collaborative team that values innovation, integrity, diversity and long-term client success.
Who We Are
At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.
Corporate Values
- Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
- Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
- Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
- Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.
Commitment to Diversity, Inclusion and Belonging
- We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
- ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.
- While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
- By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.
ePlus maintains a California Consumer Privacy Act (CCPA) Privacy Notice on our Trust Center, available here: CCPA Privacy Notice.
Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.
Similar jobs
Est. 25,000 GBP
Overview Are you up to the challenge? At IGXGlobal, an ePlus Technology, inc. Company, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless cli…
Est. 60,000 GBP
Overview If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term relationships, this role is for you! Join IGXGlobal, an ePlus Technology, inc. Company as an Acco…
Est. 102,500 USD
Overview If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term relationships, this role is for you! Join ePlus as an Account Executive and be a key player in dr…
Est. 102,500 USD
Overview If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term relationships, this role is for you! Join ePlus as an Account Executive and be a key player in dr…
Est. 175,000 USD
Overview Candidates must be geographically located in the New York Metro area with a willingness to work on-site in ePlus' 1 Penn Plaza office two days per week. As a Senior Solutions Architect, you will serve as the foc…
Est. 102,500 USD
Overview If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term relationships, this role is for you! Join ePlus as an Account Executive supporting our customers…
Est. 102,500 USD
Overview *HYBRID REMOTE opportunity for candidates geographically located in or near Northern Virginia with a willingness to work on-site in our Herndon, Virginia headquarters one day per week.* If you have a passion for…
Est. 102,500 USD
Overview If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term relationships, this role is for you! Join ePlus as an Account Executive and be a key player in dr…
Est. 102,500 USD
Overview If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term relationships, this role is for you! Join ePlus as an Account Executive and be a key player in dr…
Est. 102,500 USD
Overview *Hybrid remote opportunity - candidates MUST be geographically located within the NYC region. If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term rel…
Est. 102,500 USD
Overview If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term relationships, this role is for you! Join ePlus as an Account Executive supporting our customers…
Est. 102,500 USD
Overview *Hybrid remote opportunity - candidates MUST be geographically located in New England* If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term relationsh…
Est. 102,500 USD
Overview *Hybrid remote opportunity - candidates MUST be geographically located in the Philadelphia, PA area. If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-t…
Est. 145,000 USD
Overview *Hybrid-Remote opportunity - Candidates must be geographically located in or near Dallas or Houston, Texas* As a Senior Security Solutions Architect, you will serve as the focused technical lead and sales engine…
Est. 97,500 USD
Overview *Candidates must be located in or near the Houston, Texas area with a willingness to work on-site at least 2 days a week* As a Business Development Executive, you will manage high-level business development and…
Est. 147,500 USD
Overview Hybrid remote opportunity - Candidates must be geographically located within the contiguous United States with a willingness to travel up to 20% in order to be considered for a role on ePlus’ National Security t…
Est. 130,000 USD
Overview Candidates MUST BE geographically located in or near Irvine, California, with a willingness to work on-site in our Irvine office two days per week. As a Solutions Architect (Enterprise Networking), you will func…
Est. 175,000 USD
Overview The Director, Post Sales Engineering reports to the Senior Director, Post Sales Engineering and is responsible for defining, building, and leading the Post Sales Engineering team in alignment with the regional a…
Est. 97,500 USD
Overview As a Business Development Executive, you will manage high-level business development and growth of Managed Services sales in an assigned territory. You will serve as an overlay resource within an assigned territ…
Est. 97,500 USD
Overview As a Business Development Executive, you will serve as a subject matter expert in the areas of telecom and colocation within our existing customer base. Key areas of focus include identifying and documenting key…
Est. 48,396 USD
Overview *Candidates must be located in or near the Virginia Beach, Virginia area* Shift: Sunday - Thursday 4pm - 1am EST As a Service Desk Analyst I, you will be responsible for answering technical support calls and res…
Est. 52,000 USD
Overview *Candidates must be located in or near the Virginia Beach, Virginia area* *Shift: Tuesday - Saturday 3:00 PM - 12:00 AM EST* As a Service Desk Analyst I, you will be responsible for answering technical support c…
Est. 44,836 USD
Overview *Candidates must be located in or near the Virginia Beach, Virginia area* Shift: Monday - Friday 9am-6pm EST As a Service Desk Analyst I, you will be responsible for answering technical support calls and respond…
Est. 44,852 USD
Overview *Candidates must be located in or near the Virginia Beach, Virginia area* Shift: Monday - Friday 1am-10am EST As a Service Desk Analyst I, you will be responsible for answering technical support calls and respon…
Est. 195,000 USD
Overview Candidates MUST BE local to the Irvine, California area with a willingness to work on-site two to three days per week as necessary. As a Director, Presales Engineering, you will lead, develop, mentor and grow a…
Est. 53,391 USD
Overview *Candidates must be located in or near the Houston, Texas area* Shift: Monday - Friday, 8am - 5pm CST We are seeking a technically skilled and customer-focused Service Desk Analyst I to provide onsite support an…
Est. 180,000 USD
Overview As a Client Security Principal (CSP), you will be responsible for ePlus’ regional security business, working in concert with the regional vice president (RVP) and services leadership. This position is critical t…
Est. 67,500 USD
Overview As a Customer Success Associate (CSA), you will be accountable for managing the customer experience and satisfaction of managed services delivery to a mid-tier set of client accounts and for the overall service…
Est. 130,000 USD
Overview *Shift: Monday–Friday: 6AM EST – 3PM EST We are seeking a highly skilled Network Engineer to join our Managed Services team. In this role, you will provide expert-level network and systems support for our client…
Est. 63,717 USD
Overview *Candidates must be located in or near Chandler, Arizona with the willingness to work on-site 5 days a week* As a Sr Configuration Center Technician, you will be responsible for working on multi-customer, multiv…