Description
About Frontier
Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.
At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through assessments and interviews and aim to get you an interview for a full-time job within the month.
Think of us as your personal talent agent — and good luck with the application! 😊
Please note: To ensure we find the best technical fit, our process begins with a practical skills assessment prior to interviews.
About the Client:
With Coverage provides tech-enabled specialty insurance for experts who work exclusively with leading brands and manage everything in one place, enabling clients to grow their businesses through meaningful savings. The company is seeking a detail-oriented professional to join the operations team as a remote contractor. This role supports the insurance professionals by managing essential administrative processes that keep the business running smoothly.
Role Overview:
As the Commercial Insurance Specialist, you will serve as a senior support partner to one or more Risk Advisors, playing a key role in overseeing daily insurance operations, ensuring high-quality client servicing, and maintaining operational excellence across accounts.
We are seeking an experienced insurance professional with a strong background in commercial and business insurance, exceptional attention to detail, and the ability to manage multiple priorities. This role requires hands-on experience coordinating directly with underwriters on manually underwritten commercial policies and supporting Risk Advisors through complex placement workflows, while also providing guidance or quality oversight to junior team members as needed.
Key Responsibilities:
- Serve as the primary operational and account servicing support for one or more Risk Advisors, ensuring seamless management of commercial insurance accounts.
- Prepare, review, and process commercial insurance submissions, quotations, proposals, renewals, endorsements, and policy changes.
- Coordinate directly with insurance carriers and underwriters on new business, renewals, policy revisions, subjectivities, and outstanding requirements.
- Support the placement and servicing of commercial insurance policies, including General Liability (GL), Property, Workers' Compensation (WC), Commercial Auto, Umbrella, and other commercial coverages.
- Prepare, review, and issue Certificates of Insurance (COIs), endorsements, evidence of coverage documents, and other policy-related documentation.
- Review policies for accuracy and completeness, ensuring coverage terms, limits, and endorsements align with client requirements.
- Gather, organize, and validate client information required for submissions, applications, renewals, and carrier requests.
- Maintain accurate records across insurance management systems, CRMs, and carrier portals.
- Manage and monitor billing-related items with clients and carriers, escalating discrepancies when necessary.
- Track outstanding policy requirements, carrier subjectivities, compliance items, and renewal timelines.
- Draft and send professional communications to clients, carriers, and underwriters on behalf of Risk Advisors.
- Conduct quality reviews of work completed by junior assistants or support staff, when applicable.
- Identify opportunities to improve servicing workflows, documentation standards, and operational efficiency.
What We're Looking For:
Required
- Strong hands-on experience servicing U.S. commercial insurance accounts.
- Proven experience working directly with insurance carriers and underwriters on commercial lines business.
- Experience supporting manually underwritten commercial policies, including submissions, follow-ups, negotiations, and revisions.
- Strong knowledge of commercial insurance coverages, including:
- General Liability (GL)
- Commercial Property
- Workers' Compensation (WC)
- Commercial Auto
- Umbrella/Excess Liability
- Experience handling renewals, endorsements, certificates of insurance (COIs), policy checking, and account servicing activities.
- Advanced understanding of insurance terminology, policy documentation, and commercial insurance workflows.
- Hands-on experience with insurance management systems and agency management platforms (AMS).
- Strong written and verbal communication skills with the ability to interact professionally with clients, carriers, and underwriters.
- Exceptional attention to detail and commitment to accuracy.
Preferred
- Previous experience supporting U.S.-based insurance brokerages or agencies.
- Experience using Applied Epic, AMS360, Vertafore, EZLynx, HawkSoft, or similar insurance systems.
- Experience reviewing policy documentation and identifying discrepancies prior to issuance.
- Leadership experience providing guidance, training, or quality oversight to junior team members.
- Experience with Front or similar shared inbox/customer communication platforms.
Success in This Role
-
- Takes ownership of accounts and servicing responsibilities.
- Proactively follows up with carriers, underwriters, and clients to keep business moving forward.
- Demonstrates strong judgment, accountability, and reliability.
- Thrives in a fast-paced environment while maintaining exceptional accuracy.
- Delivers a high standard of client service and professionalism.
Additional Details:
- You will be working 5 days a week, including one weekend day, but will have 2 days off in a row.
- Working hours will be 9am - 6pm EST (please apply only if this works for you).
- Location: Philippines, India (Remote).
Compensation and Benefits
- Competitive salary
- Opportunity to build valuable skills in the insurance industry
- Stable, long-term remote position
- Supportive team environment with training provided
- Growth potential for high performers
Similar jobs
About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh P…
About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh P…
About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company that has most of our team in India and the Philippines. A few years ago, Fresh Pri…
Est. 65,000 USD
At Amwins, we succeed together — and have a good time doing it. We know people don't leave companies. They leave cultures — which is why we work so hard on ours. At Amwins, we thrive on collaboration, not cutthroat compe…
About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully-remote, 380-person company that has most of our team in India and the Philippines. A few years ago Fresh Prin…
Est. 65,000 GBP
Business Analyst – Commercial and Specialty Insurance Location: London (Hybrid) | Practice Area: Insurance | Type: Permanent Deliver strategic and technology-enabled transformation across Commercial & Specialty Insur…
Est. 80,000 GBP
Business Strategy & Transformation Consultant – Commercial & Specialty Insurance Location: London (Hybrid) | Practice Area: Business Consulting | Type: Permanent Help leading Commercial & Specialty insurers d…
Est. 55,000 USD
POSITION SUMMARY: The ideal candidate will be extremely customer service oriented and will represent the agency with the highest ethical standards with a minimum of 2 to 3 years of industry experience. The candidate must…
Est. 65,000 USD
POSITION SUMMARY: The ideal candidate will be extremely customer service oriented and will represent the agency with the highest ethical standards with a minimum of 5 to 7 years of industry experience. The candidate must…
The Role At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a…
Est. 65,000 USD
POSITION SUMMARY: The successful candidate will provide client service assistance and support to specified producers and their commercial clients by telephone and E-mail. Provide ongoing support to clients in person incl…
Est. 120,000 PLN
Product Owner – Commercial and Specialty Insurance CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are…
About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh P…
Est. 80,000 USD
General Application We are always looking for talented people to join our team! If you don't see a role that matches your skills and interests, please submit a general application, and we will contact you if a suitable o…
Est. 80,000 USD
Essential job responsibilities include but are not limited to: Supports and demonstrates IMA’s core values Values and understands the importance of diversity, equity, and inclusion among all IMA associates Serves as the…
Est. 95,000 USD
JOB SUMMARY This position is open to remote candidates and hybrid available for local candidates. The Senior Underwriting Specialist reviews accounts to determine acceptability within company underwriting authority. Comp…
Est. 55,000 USD
What You'll Do:IMA is seeking an Account Specialist to join our HPIEx Real Estate team! This person is responsible for day-to-day tasks within the team, including but not limited to providing support to the Account Manag…
Est. 80,000 USD
Essential job responsibilities include but are not limited to: Supports and demonstrates IMA’s core values Values and understands the importance of diversity, equity, and inclusion among all IMA associates Maintains over…
Est. 80,000 USD
Essential job responsibilities include but are not limited to: Supports and demonstrates IMA’s core values Values and understands the importance of diversity, equity, and inclusion among all IMA associates Serves as the…
Est. 80,000 USD
Amwins is the largest specialty distributor of property, casualty and professional lines of insurance products - we're ready for even the most complex placements. We are the industry leader because we hold ourselves acco…
Est. 68,300 USD
At Amwins, we succeed together — and have a good time doing it. We know people don't leave companies. They leave cultures — which is why we work so hard on ours. At Amwins, we thrive on collaboration, not cutthroat compe…
Est. 150,500 USD
IMA is seeking an Account Executive to join our growing National Real Estate Team! This person is responsible for maintaining the overall responsibility of the entire renewal policy review, setting plans, conducting loss…
OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do no…
Est. 65,000 USD
What You'll Do ESSENTIAL JOB RESPONSIBILITIES include but are not limited to: Supports and demonstrates IMA’s core values Values and understands the importance of diversity, equity, and inclusion among all IMA associates…
Est. 52,492 USD
About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape ac…
Est. 55,000 USD
Company Description Farther is a rapidly growing RIA that combines expert advisors with cutting-edge technology - delivering a comprehensive, tailored wealth management experience. Farther’s founders are leaders and inno…
Est. 80,000 USD
Essential job responsibilities include but are not limited to: Supports and demonstrates IMA’s core values Values and understands the importance of diversity, equity, and inclusion among all IMA associates Maintains over…
Est. 28,300 USD
At Amwins, we succeed together — and have a good time doing it. We know people don't leave companies. They leave cultures — which is why we work so hard on ours. At Amwins, we thrive on collaboration, not cutthroat compe…
Est. 45,000 USD
Join Our Team as a Claims Processing Associate at Amwins Self-Funded, LLC! Are you ready to make a meaningful impact in the dynamic world of insurance? Join Amwins Self-Funded, LLC., as a Claims Processing Associate. Thi…
Est. 35,000 EUR
OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do no…