Description
Reporting Relationships
- Primary Manager: COO and Co-MD
- Dotted Line: CMO and Co-MD
- Direct Reports: ~10 people spanning Culinary, Product Innovation, Product Strategy, Product Operations, and Product Analytics
The Opportunity
Factor is a healthy, ready-to-heat meal delivery service that has built a category-defining business in the US and Canada. Now we're building Factor in Europe — and although we have strong blueprints from North America, we have the opportunity to leverage the very rich multi-cultural environment in Europe to tailor both our physical and digital products to five different markets.
As our Director, Product, you will own the full product vision and execution for Factor Europe. You will lead a multi-layered team of ~10 people, sit on the Factor Europe leadership team, and maintain a close dotted-line relationship with our CMO to ensure product and marketing move as one.
This is a rare kind of role: senior strategic ownership and real infrastructure, with the pace and ambition of an early-stage scale up. If you are a visionary builder who leads with curiosity, earns conviction through data, and holds your team to the same high standard you hold yourself — we'd love to hear from you.
What You'll Do
- Lead and Develop a High-Performance Product Team
- Build, inspire, and manage a multi-disciplinary team — setting a clear vision, establishing the operating rhythms that allow the team to move fast, and investing in the people who will drive Factor Europe's next chapter.
- Own and Challenge the Product Vision
- Define a clear and compelling vision for what Factor's physical product must become in Europe — grounded in customer insight, commercially rigorous, and differentiated enough to win. Develop a deep, independent point of view on where the North American model translates and where European markets demand something different.
- Push the team and the business to think beyond the current roadmap — challenging assumptions, interrogating trade-offs, and ensuring we are always working on the highest-leverage version of the product.
- Act as the liaison to our global Digital Product team — representing Factor Europe's priorities in the feature roadmap and collaborating on shared global initiatives that benefit the wider business.
- Drive Customer Retention and Commercial Performance
- Own customer retention levers as your north star. Build a rigorous, evidence-based view of what drives it and rally the team around interventions that move the needle.
- Make product decisions with full awareness of their P&L implications. Take calculated risks, track outcomes honestly, and move quickly to learn and adjust when bets don't pay off.
- Build for Multiple European Markets
- Lead our effort to find product-market fit across five distinct markets — understanding how consumer preferences vary by culture, and building a proposition that resonates locally while scaling efficiently.
- Share learnings across geographies and partner with peers across the HelloFresh Group to continuously raise the bar.
- Support new channel strategies, understanding and adapting products for different customer bases.
- Align Product and Marketing Strategy
- Work closely with the brand & marketing team to ensure product roadmap and marketing strategies are fully synchronised — so what we build, how we talk about it, and how we sell it form one coherent proposition.
- Act as the product voice on the leadership team, articulating a compelling vision for where the product needs to go and why.
Who You Are
- A visionary leader who executes. You set a compelling direction, bring your team with you, and roll up your sleeves to make it happen.
- Customer-obsessed and analytically rigorous. Sharp instincts backed by disciplined discovery. Comfortable querying your own data and stress-testing assumptions.
- Commercially minded. You understand how product decisions flow through to the P&L — and hold yourself accountable to outcomes, not just outputs.
- A cross-functional influencer. You build trust quickly, drive execution through others, and get the right priorities onto other teams' roadmaps.
- Internationally curious. You find the complexity of building for multiple European cultures energising, and you seek out the nuances that matter.
- An exceptional communicator. You write and present with clarity and conviction — from strategy narratives to leadership updates to product briefs.
- Food and/or nutrition obsessed!
Requirements
- Experience: 8–10+ years in Product, Strategy, or a closely related commercial leadership role; 3+ years managing multi-disciplinary teams.
- Technical toolkit: Advanced Excel/Google Sheets; AI proficiency and curiosity required.
- Strong preference for:
○ Experience in D2C subscription businesses — retention, lifecycle, and recurring revenue models.
○ Multi-market European experience and an understanding of how consumer preferences vary across the continent.
○ Experience in physical products or FMCG, especially food & beverage.
○ A track record of scaling a product in a new market and finding product-market fit.
Compensation & Financial Wellbeing
- Enjoy 20% off HelloFresh and 40% off Factor_ subscriptions.
- Access the "Benefits at Work" platform for discounts on brands like Nike, Bol.com, and IKEA.
- You'll receive a HelloFresh laptop, a €250 home office setup budget, and contribute to the Bedrijfspensioenfonds Levensmiddelen pension scheme (2025 rate 27.6%; employer pays 19.64%, employee pays 7.96%).
Health & Wellbeing
- Benefit from discounts on ClassPass and gym memberships via Bedrijfsfitness Nederland, free bootcamp classes (Amsterdam), and free subscriptions to Headspace and OpenUp.
- Get a 10% discount on additional health insurance at Zilveren Kruis in 2025.
Flexibility & Work-Life
- Work flexibly with our hybrid setup (50% office, 50% remote), plus a €2.40 daily remote work allowance.
- Receive 24 days of annual leave (pro-rated), plus one additional day per year of service (up to 30 days total).
- Full reimbursement for 2nd-class public transport to the office, plus €0.23 per km for car and bicycle travel.
- Eligible employees can work from another country for up to 8 weeks per year.
Career & Development
- Grow with our "Learning Never Stops" mindset: participate in Pantry Staple trainings, access internal/external opportunities, and join our cross-market mentoring program.
Culture & Environment
- Enjoy fresh homemade lunches in the office (€3.00/day), weekly vrij-mi-bo (Friday drinks), quarterly strategy sessions, and team events.
Similar jobs
Est. 90,000 EUR
The role Factor Europe is scaling rapidly, and as the complexity of our product offering grows, we are looking for a Sr. Manager, Menu Performance to optimize the performance of our weekly menu plan and surrounding proce…
Est. 80,000 EUR
The role: What's in the Box Are you ready to turn one of the most prominent e-commerce brands into the Netherlands’ ultimate “Love Brand”? As our Senior Brand Manager NL, you will take full ownership of all brand-related…
Est. 60,000 EUR
The role: What's in the Box We're looking for a Demand Planner who is comfortable working with data and is eager to develop their forecasting skills in a fast-paced supply chain environment. This is a hands-on analytical…
Est. 45,000 EUR
The role: What's in the Box Our Customer Care team is the voice of HelloFresh at the moments that matter most: when something has gone wrong and a customer needs more than a standard fix. As a Second Line Support Agent,…
Est. 80,000 EUR
The role: What's in the Box As a Sr. Finance Business Partner for Cost of Goods and Packaging, you will be a core member of the BNL & Nordics Finance Team, reporting directly to the Associate Director of FP&A for…
Est. 45,000 EUR
The role: What's in the Box Our Amsterdam People team is looking for an Office & Events Manager to make sure the office is a place where people genuinely enjoy working. You'll be the first point of contact for everyt…
Est. 55,000 EUR
The role: What's in the Box We are looking for a Supply Planner to strengthen our Supply Chain Operations team. Every week, the team purchases all the ingredients for our HelloFresh boxes and manages supplier performance…
Est. 55,000 EUR
The role: What's in the Box We are looking for a Site QA/QC Specialist to join our dynamic, fast-growing team in Bleiswijk. As a key member of the Food Safety & Quality Assurance (FSQA) department, you will drive the…
Est. 65,000 EUR
The role Are you passionate about building food safety standards and systems across multiple countries, and driving food safety culture to the next level? As an International Food Safety and Quality Assurance Manager (al…
Est. 85,000 EUR
The role Foundations Alliance's mission is to accelerate the delivery of high-quality, scalable, and highly available digital products at HelloFresh. We do this by providing services and platforms that improve our intern…
Est. 800,000 DKK
The Role (What’s in the Box) Our Nordic Product team shapes the meals, assortment and new concepts that customers experience every week across Denmark, Sweden and Norway. As Head of Strategic Product Development, you wil…
Over de stage - What's in the Box Ons Benelux Marketing team vormt hoe HelloFresh de levens van duizenden huishoudens in Nederland en België bereikt. Social media en influencer marketing horen bij de meest zichtbare en c…
Schedule: Mon - Fri (9AM - 5PM) - may vary based on business needs Location: 110 Spadina Ave, Suite 200, Toronto, ON, M5V 2K4 Hybrid: 3 days on-site S'more about the team As a Product Manager at Factor Canada, you are re…
Est. 55,000 EUR
The Role – Wat zit er in de box? Als Onderhoudsmonteur binnen de Technische Dienst in Bleiswijk zorg jij ervoor dat ons distributiecentrum elke dag veilig, betrouwbaar en soepel draait. Jij werkt met (elektro)technische…
Est. 42,000 EUR
The role: What's in the Box Our Facility and Maintenance team keeps the new Bleiswijk fulfilment center running smoothly, day in and day out. As part of this team, you'll take ownership of everything facility-related: co…
Est. 42,000 EUR
Over deze functie Ons Facility and Maintenance Team is de motor achter ons nieuwe distributiecentrum in Bleiswijk en zorgt er dagelijks voor dat productie soepel blijft draaien. In deze rol ben jij samen met je team hét…
Est. 175,025 USD
Director Commerial Sales, Retail & Food Service This is a hybrid role to the NYC HelloFresh Headquarters Factor is building the next growth platform in fresh prepared meals. We've already built one of the leading DTC…
Est. 120,000 EUR
About the role: What's in the Box As the Engineering Manager for the Deliveries squad at HelloFresh, you will lead the engineering vision and execution for how customers control their box week to week. Your squad owns th…
Est. 120,000 EUR
Overview As a Director on the Global Value Stream team, you will lead the design, harmonization, and continuous improvement of planning processes and capabilities across HelloFresh's global supply chain. Your initial foc…
S'more about the team Join the Factor meals brand at a pivotal moment of growth. As one of Canada’s fastest growing and largest ready-to-eat meal brands, Factor is changing the way Canadians think about convenient, nutri…
Est. 120,000 EUR
HelloFresh Group is the world's leading integrated food solutions provider, with a global portfolio of brands spanning meal kits, ready-to-eat meals, and specialty products. From our Berlin headquarters, we build and run…
Est. 140,000 EUR
The CVO Tribe CVO owns two of HelloFresh's largest economic levers: benefit optimization and pricing. The tribe uses machine learning, personalization, and lifetime-value prediction to replace manual, rules-based decisio…
The Opportunity HelloFresh is the world's leading meal-kit company, serving millions of subscribers across 18 markets. Historically, we have grown through paid acquisition, but the way people discover food is changing tw…
Est. 80,000 EUR
As a Senior Manager, Global Price & Discount Strategy, you will shape the economics behind our global food solutions group and the world's leading meal kit company, active in 17 countries across 3 continents. You wil…
Est. 158,500 USD
Senior Manager, Sales Strategy & Planning, Retail and Food Service Factor is building the next growth platform in fresh prepared meals. We’ve already built one of the leading DTC meal brands in North America, and now…
Est. 180,000 PLN
Join our R&D Tech Hub in Warsaw We’re building a new R&D Tech Hub in Poland and are looking for people who want to make a real impact from day one. You’ll be part of a globally connected team, helping to shape th…
Est. 55,000 EUR
Your Role Factor_, a HelloFresh brand, is looking for a Commercialization Chef (all genders)! Join our newest brand, Factor, and help bring chef-crafted, ready-to-heat meals from concept to customers' tables. As our Comm…
S'more about the team We are seeking an Executive Chef responsible for overseeing the daily kitchen operations of our brand: Factor, a healthy, ready-to-heat meal delivery service. Reporting to the Senior Manager, Produc…
Est. 120,000 EUR
About the role: What's in the Box We are looking for an experienced Director, People Technology to lead HelloFresh's People Technology function globally. This role owns the strategy, operating model, and end-to-end deliv…
Est. 80,000 EUR
HelloFresh Ireland is in an exciting growth phase - expanding customer choice, deepening menu relevance, and driving long-term loyalty in a fast-growing market. As our Senior Product Manager, you will own the product spa…