Description
The Senior Manager, Long-Term Planning will serve as the architect of our future-state planning for the North America (NA) market, comprising our US and CA businesses. Reporting into the Director, Strategic Planning, you will be responsible for implementing a structured, long-term strategic planning horizon in the NA business.
This role will optimize North American supply chain and fulfillment operations and implement long-term strategies aligned with business objectives. Working closely with our Planning team, Procurement, Fulfillment, Product, and other key stakeholders, you will play a crucial role in delivering exceptional value to our customers. This role demands a strategic mindset, strong analytical skills, and effective collaboration to ensure a seamless flow of goods and services.
This is a critical Individual Contributor (IC) role responsible for two major transformations:
- Implementing a formal Sales & Operations Planning (S&OP) process in the US, leveraging our Canadian model as a reference point
- Leading and continue improving our existing S&OP process in Canada
- Acting as the key NA Planning representative for our global transition from manual tools into an Advanced Planning System
Responsibilities:
- Build and Launch US S&OP: Lead the design and implementation of a structured monthly Sales & Operations Planning (S&OP) process for the US market. You will facilitate the monthly review meetings, identifying misalignments between demand and supply, and owning the escalation process to senior leadership when decisions on footprint, inventory, or labor are required.
- Drive Long-Term Alignment: Own the long-term view (16–52 weeks) of end-to-end plans. You will collaborate with Network, Demand, Fulfillment, and Supply Planning counterparts to assess risks and ensure our infrastructure can support initiatives like "Project 500" (expanding to 500+ recipes) and "Infinite Choice".
- Set-up framework to ensure alignment on long term network strategy across both markets, from a volume allocation to distribution center perspective, and identify risks and opportunities associated with evolving box count and site performance landscape
- Resolve Strategic Risks: Act as the primary cross-functional liaison to identify and resolve long-range constraints. You will translate the "how" of planning into the "so what" for the P&L, quantifying impacts on inventory, cost, and service levels.
- Champion Process Standardization: Partner with global Planning counterparts to understand successful operating models and adapt best practices for NA, fostering a unified North American planning culture.
- Establish Key Performance Indicators: Define and track success metrics for long-term planning accuracy, including inventory health, capacity utilization, and forecast stability, establishing a performance-driven culture.
- Support planning Tooling Strategy (Build vs. Buy): Help define detailed business requirements, participate in evaluation of external vendors versus internal builds, and draft the business case to move the NA planning function away from manual Google Sheets toward an integrated, automated Planning System.
You are:
- A Strategic Thinker: You can look past today's operational fires to solve tomorrow's structural problems.
- Data-Driven & Analytical: You use logic to think critically through complex problems, exploring data to inform operational decision-making.
- An Effective Communicator: You can distill complex supply chain risks into clear decision points for the Executive Team.
- A Change Agent: You are comfortable driving process adoption in an environment transitioning from siloed operations to integrated planning.
- Self-driven: You can take an ask and drive it to completion end-to-end without requiring continuous support along the way
- Technically Savvy: You understand the architecture of planning systems (APS/ERP) and can articulate the difference between "infinite capacity" ERP views and "finite capacity" APS constraints.
It would be an asset if you have:
- 6+ years of experience in Supply Chain Planning, S&OP, Network / Operations Strategy, or related positions that require cross-functional collaboration in the intersection between strategy and operations
- Strong experience facilitating S&OP / IBP cycles, including executive presentations and conflict resolution.
- Excellent quantitative and analytical skills - able to gather, organize, analyze, visualize, and present data to enable decision-making
- Experience implementing, managing or working with Advanced Planning Systems (APS) (e.g., OMP, Blue Yonder, SAP IBP, Kinaxis) and managing the "build vs. buy" decision process
- Proficiency in spreadsheet applications, such as Microsoft Excel and Google Sheets, with preference for ability to automate within spreadsheets
- Bachelor’s / Master’s degree in Engineering, Business, Supply Chain, or a related field; strong mathematical/statistical skills.
- Ability to work as an Individual Contributor who leads through influence across cross-functional stakeholders (Operations, Logistics, Procurement, Finance, Product).
- Strong verbal and written communication abilities - able to convey the most important information to stakeholders, and to be effective in both technical and non-technical (business) situations.
You’ll get…
- Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
- Generous PTO and flexible attendance policy
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
Similar jobs
Est. 79,069 USD
Turn data into planning excellence! We seek a Senior Analyst, Planning Excellence to leverage data expertise to identify process improvements, build data solutions, and collaborate across teams. Analyze data, forecast tr…
The Senior Manager, Long-Term Planning will serve as the architect of our future-state planning for the North America (NA) market, comprising our US and CA businesses. Reporting into the Director, Strategic Planning, you…
Est. 137,895 USD
We seek a Senior Manager, Planning Excellence to elevate planning capabilities through scalable data solutions, process optimization, and strategic insight generation. The Senior Manager, Planning Excellence is responsib…
Est. 141,550 USD
We are seeking an experienced Senior Manager to join our Packaging Strategic Procurement team! In this role, you will be a people leader responsible for a wide range of process improvement and supply chain execution proj…
Est. 115,000 USD
HelloFresh’s newly acquired Ready-to-Eat brand Factor, is looking for a Planning Manager to oversee forecasting, planning and master scheduling responsibilities for the network of manufacturing and fulfillment centers. T…
Est. 179,275 USD
We are seeking an experienced and strategic leader to join our Procurement Leadership team as Director, Strategic Sourcing, Packaging for North America. This is a high-impact role at a pivotal moment for our business — w…
Est. 177,500 USD
Manager, Fulfillment Technology This is a fully onsite position to one of the following HelloFresh Distribution Centers: Newark NJ| Irving TX| Aurora IL Come see what’s cookin’ at HelloFresh! At HelloFresh, we want to ch…
Est. 158,500 USD
Senior Manager, Sales Strategy & Planning, Retail and Food Service Factor is building the next growth platform in fresh prepared meals. We’ve already built one of the leading DTC meal brands in North America, and now…
Est. 155,000 USD
Associate Director of Ingredient Quality & Continuous Improvement (North America) We are looking for a high-impact leader to bridge the gap between Quality data and Operational execution. This is not a "desk job." As…
S'more about the team The Operations Data and Decisions Tribe at HelloFresh is responsible for driving operations planning by creating high quality, reusable data assets, data science models, and algorithmic solutions. A…
Est. 65,500 USD
Factor, a brand of HelloFresh is seeking a Labor Planning Analyst. The Labor Planning team plays a central role in maintaining capacity for Operations and delivering for our customers in a high-growth environment. Our te…
Est. 131,795 USD
SENIOR MANAGER, LAUNCH, GLOBAL VALUE STREAM (US) ABOUT THE ROLE: WHAT’S IN THE BOX The Senior Manager, Launch is a highly collaborative leadership role responsible for planning and delivering complex facility launches, e…
Est. 117,000 USD
We are seeking an experienced Sourcing Manager to join our Procurement team. In this role, you will be responsible for developing and executing sourcing strategies to improve our cost structure, the quality of our produc…
Est. 175,025 USD
The Director of Inventory & Logistics Accounting is a member of the Finance leadership team and reports to the VP Accounting/US Controller. In this position you will partner closely with the stakeholders in Operation…
Est. 83,857 USD
We are seeking an experienced procurement professional to join our Procurement team as an “Associate Strategy Manager”. In this role, you will be responsible for developing and executing sourcing strategies to improve ou…
Est. 115,000 USD
We're hiring a Manager, SKU Lifecycle Management to join our Meal Kit Ingredient Development team at HelloFresh. In this role, you'll own and lead the SKU Lifecycle Management function — the operational backbone that kee…
Est. 174,775 USD
Are you passionate about developing new and innovative processes combining finance and operations to increase efficiency and accuracy and reduce waste? If so, this position is for you. Our priority is to identify, scope,…
S'more about the team We're seeking a Manager, Supply Planning and Inventory to join our growing Supply Chain organization to enhance supply planning and inventory governance and framework, optimize medium term planning…
S'more about the team The Production Scheduling Technology team builds and maintains the platform that powers how HelloFresh plans, sequences, and optimizes production across our operations. Our team has developed the fi…
Est. 214,625 USD
About the role HelloFresh is searching for an action-oriented servant leader for our warehouse management system (WMS) Product Design and Software Engineering functions. This leader owns the full software delivery lifecy…
Est. 209,000 USD
Director of Operations Newark, New Jersey The Director of Operations drives the culture & leads the daily activities for a high-volume pick, pack, & ship Fulfillment Center. You will work directly with our Region…
Est. 194,000 USD
Senior Director, Food Safety Newark NJ, Dallas TX, Phoenix AZ, or Toronto ON We are seeking an experienced Senior Director of Food Safety and Quality to lead our comprehensive food safety and quality assurance programs.…
Est. 60,000 USD
The Associate will support improving our transportation strategic initiatives to enhance processes within our Logistics Operations Center team. Responsibilities include transportation scheduling, tracking line hauls, neg…
Est. 147,405 USD
We’re hiring a Senior Manager to lead price and discount strategy for a portfolio of our global brands, owning both the strategy and execution of our experimentation and optimization roadmap. This is a high visibility, h…
We are seeking an experienced Senior Manager to join our Packaging Strategic Procurement team! In this role, you will be a people leader responsible for a wide range of process improvement and supply chain execution proj…
Est. 118,215 USD
We are seeking an experienced sourcing manager to join our Produce Team as a Procurement Strategy Manager. In this role, you will be responsible for managing a selection of categories through all parts of the supply chai…
Est. 83,897 USD
HelloFresh is searching for a Senior Associate, Global Brand Partnerships & Activation to help support bringing the HelloFresh brand to life through culturally relevant brand partnerships and experiential moments. Th…
Est. 197,250 USD
We are seeking an outstanding Senior Director of Global Partnerships to lead our affiliate, strategic partnerships, and business development functions across the HelloFresh Group. This is a senior commercial role with gl…
Est. 103,000 USD
Operations Manager, Factor Procurement Location: This is a hybrid role to one of our following sites: Chicago, New York City or Goodyear, AZ What is Factor? We believe that health and wellness starts with food and what y…
Est. 109,365 USD
As a Manager, Global Price & Discount Strategy, you will shape the economics behind our global food solutions group and the world's leading meal kit company, active in 17 countries across 3 continents. You will shape…