Description
Location: This position is hybrid in London.
About Program Delivery.
Program Delivery oversees day-to-day project activities, including management of the internal team and client communication. They’re also responsible for resourcing and financial reporting across the program. Program Delivery has unique autonomy to be strategic and drive decision making. They’re there from start to finish. Ultimately, program management is the hub that’s holding everything together.
The role.
As the Vice President of Program Delivery, you are the operational strategist responsible for a $50M–$100M portfolio, engineering a high-performance delivery machine where world-class creativity and technical rigor coexist.
As a VP of Program Delivery, you are a "flex" leader: a visionary who can define operational strategy at 30,000 feet and, in the next hour, dive into the friction of execution to clear the path for our makers. Functioning as a highly supportive partner to the EVP of Client Partnership, you will be the operational backbone that ensures the portfolio of business is as profitable as it is groundbreaking.
What you'll be doing.
- Orchestrate the strategic execution of a $50M+ multidisciplinary portfolio. You ensure that every touchpoint—from a global platform build to a brand transformation—is delivered with relentless craft.
- Define the "Huge Way" of working. You don’t just follow processes; you support the EVP of Global Program Delivery by building the systems and structures that evolve our global delivery standards, keeping us two steps ahead of the industry.
- Drive the financial integrity of the portfolio by managing actuals, burn, and margin protection, ensuring that our creative ambition is backed by surgical financial discipline.
- Infuse AI integration thought leadership into the delivery lifecycle. With a track record of using technology to drive operational efficiency, you will advocate for new tools and automated processes to stay ahead of the curve.
- Seamlessly bridge Creative, Tech, and Strategy. You translate complex client business challenges into viable, scalable service offerings, shifting and integrating business units with fluid precision.
- You are a people-centered, results-driven leader who aligns the right talent with the right challenges, driving high performance while maintaining operational efficiency.
- When the stakes are highest, you are the calmest person in the room. You preemptively identify risk and lead recovery for project crises with an authoritative, solution-oriented presence.
- Lead a Program Delivery team of 20+ experts. You don’t just manage; you mentor, setting a bar for excellence that inspires the entire organization to "give a shit" about the details.
What we'd like to see.
- 15+ years of experience. You’ve led complex, large-scale portfolios within a digital agency, consultancy, or tech-services powerhouse.
- A proven track record of managing $50M+ portfolios where quality, efficiency, and financial health are never compromised.
- Experience leading large, diverse teams (20+). You know how to lead through others and build a culture of accountability and curiosity.
- You are obsessed with the "process" that exists solely to protect the "product." You build structures that foster creativity rather than stifle it.
- You influence senior stakeholders and lead high-level teams with ease.
- An innovation mindset. You are a student of emerging tech and can translate market trends (AI, automation, commerce) into viable service offerings and evangelize those shifts across the portfolio.
- Demonstrates strong business acumen and meticulous attention to detail.
About Huge.
Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand.
Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com.
Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.
Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.
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