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Founding CTO (Web2)

Hyphen Connect LimitedDubai, United Arab Emirates · Posted 6 months ago
Full-time
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Description

We are supporting a venture-backed, early-stage technology company building a white-label consumer engagement and rewards platform for global brands. The platform enables large-scale fan and customer experiences (e.g. predictions, quests, digital rewards, ticketing and commerce) while incorporating tokenised settlement and rewards infrastructure.

This role represents a true greenfield build. The Founding CTO will define the overall system architecture, technical standards, and engineering culture from day one, while delivering a production-grade platform designed to scale to millions of users.

As Founding CTO, you will take end-to-end ownership of the technology organisation, from initial architecture and hands-on development through to team build-out and long-term technical strategy.

You will work closely with founders and commercial stakeholders, translating product vision into scalable systems and ensuring the platform can support multiple partners, brands, and regions.

Responsibilities

  • Platform & architecture
    • Define and build the core platform architecture supporting engagement mechanics, rewards, commerce, and analytics
    • Establish system design principles covering scalability, security, and performance
    • Make key build-vs-buy decisions and select vendors, tooling, and infrastructure partners
  • Backend & infrastructure
    • Architect and implement backend services supporting real-time event ingestion, points/wallet systems, identity, and compliance controls
    • Design robust data pipelines, storage, and API layers
    • Own production readiness, including monitoring, alerting, SLOs, and incident response processes
  • Consumer products
    • Oversee development of mobile (iOS/Android) and web applications delivered under partner branding
    • Ensure high-quality user experience across consumer touchpoints
  • Token & rewards infrastructure
    • Lead design and integration of tokenised reward systems, including smart contracts and distribution logic
    • Manage wallet integrations and fiat on/off-ramps in collaboration with external providers
  • Integrations
    • Build and maintain APIs connecting to external data feeds, ticketing systems, commerce platforms, and sponsor tools
  • Leadership & team
    • Hire, mentor, and scale a high-performing engineering team
    • Establish engineering standards, documentation practices, and development workflows
    • Act as a hands-on technical leader while progressively transitioning to strategic oversight

Qualifications

  • 8+ years of experience building consumer-facing technology products
  • Proven experience delivering at least one 0-to-1 platform
  • Track record of shipping and operating products at scale (100K+ users)
  • Strong backend engineering background (distributed systems, real-time data, API design)
  • Experience designing production-grade systems with high reliability requirements
  • Comfortable working across frontend, backend, and infrastructure layers
  • Strong written and verbal communication skills (architecture docs, technical strategy, roadmap planning)

Strongly preferred

  • Experience with loyalty, gaming, or marketplace-style mechanics (e.g. rewards, auctions, prediction-style systems)
  • Familiarity with blockchain or tokenised systems (smart contracts, wallets, settlement flows)
  • Background in security-sensitive or compliance-aware systems
  • Experience building white-label or multi-tenant platforms

Technical environment (current / planned)

  • Languages: TypeScript/JavaScript, Node.js, Python; Go or Rust exposure is a plus
  • Mobile: React Native or Flutter; native iOS (Swift) / Android (Kotlin) experience advantageous
  • Infrastructure: Cloud-native (GCP), Docker/Kubernetes, CI/CD pipelines
  • Data: PostgreSQL, Redis, event streaming (Kafka or equivalent)
  • Web3 exposure: Solidity fundamentals, wallet integrations, token mechanics

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