Description
We are a top-tier global crypto exchange at the forefront of the digital asset revolution. As part of our commitment to providing world-class services to our global user base, we are aggressively expanding our footprint in South Korea. We are seeking a mission-driven Operations Manager who will act as the operational anchor for our Korean market, bridging the gap between our global standards and local market excellence.
Your Core Responsibilities
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Oversee the day-to-day operational functions for the South Korean market, ensuring all services are localized, efficient, and compliant with internal standards.
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Identify, negotiate with, and manage relationships with local vendors, including payment processors, security firms, and marketing agencies.
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Work closely with the product and marketing teams to ensure our platform and communications resonate with the Korean user base while maintaining our global brand identity.
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Manage the operational setup of local presence, including office management, local equipment procurement, and administrative workflows.
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Continuously evaluate and improve operational workflows to increase efficiency and reduce friction for our Korean users.
Who You Are
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You have a deep understanding of the South Korean business landscape, consumer culture, and operational norms.
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You know how to build and leverage vendor relationships to get the best outcomes for the organization.
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You are comfortable working in a fast-paced, international environment and can effectively translate global objectives into local action.
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You enjoy building processes from the ground up and have a "get things done" mindset.
Requirements
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3+ years of experience in operations management, vendor relations, or a similar role within a high-growth tech environment.
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Native-level Korean fluency (written and spoken) and professional-level English.
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Proven track record of managing complex projects and external partnerships in the South Korean market.
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Prior experience in the fintech or cryptocurrency industry is highly preferred.
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Strong problem-solving skills and the ability to work independently in a remote or hybrid setting.
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