Description
Facilities Manager, LATAM
Location: Santiago, Chile
Please submit your CV in English
InterSystems is seeking an experienced Facilities Manager to oversee our LATAM offices, ensuring Class A office environments are maintained to the highest standards. This role requires experience managing facilities operations across multiple countries, particularly Chile, Brazil, Colombia, and other LATAM locations, while ensuring alignment with corporate standards, local regulations, and business requirements.
Reporting to the Director of Facilities, the successful candidate will be responsible for facilities operations, real estate management, capital projects, vendor management, compliance, health and safety, business continuity, and budget oversight throughout the LATAM region.
Key Responsibilities
Real Estate, Facilities & Projects
- Manage office facilities across LATAM, ensuring a safe, efficient, and professional workplace environment.
- Lead office fit-outs, refurbishments, expansions, relocations, downsizing initiatives, and office closures from planning through completion.
- Identify and evaluate new office locations, conduct site visits, support lease negotiations, and coordinate with landlords, brokers, Legal, and Finance teams.
- Manage lease agreements, renewals, amendments, contractual obligations, rent reviews, landlord relationships, and associated documentation.
- Develop business cases, cost analyses, and recommendations to support real estate and facilities decisions.
- Coordinate architects, contractors, consultants, building management teams, and internal stakeholders to deliver facilities projects on time and within budget.
- Manage project schedules, budgets, risk mitigation activities, change management processes, and executive reporting.
Operations, Maintenance & Asset Management
- Oversee preventive and corrective maintenance programs, ensuring facilities, equipment, and infrastructure are maintained to a high standard.
- Ensure Planned Preventative Maintenance (PPM) schedules are implemented and monitored across all applicable sites.
- Manage critical building services and workplace infrastructure, including HVAC, power systems, technical rooms, access control, CCTV, printing services, furniture, signage, cleaning, security, and general facilities services.
- Maintain asset inventories, maintenance records, warranties, replacement plans, infrastructure documentation, and lifecycle management processes.
- Monitor facilities performance and service delivery, ensuring operational continuity and minimizing business disruption.
Vendor, Contract & Procurement Management
- Establish and maintain effective relationships with vendors, contractors, consultants, landlords, and service providers.
- Lead procurement activities, including RFPs, RFQs, RFIs, proposal evaluations, commercial negotiations, contract reviews, and supplier selection.
- Manage maintenance, utility, facilities, and service contracts, ensuring compliance with agreed service levels and contractual obligations.
- Monitor vendor performance, service quality, KPIs, SLAs, costs, and opportunities for continuous improvement.
Financial Management & Reporting
- Assist in the development and management of departmental budgets and financial plans.
- Manage facilities-related CAPEX and OPEX budgets, forecasts, approvals, and expenditure tracking.
- Prepare management reports, presentations, dashboards, and analyses to support operational and strategic decision-making.
- Develop and maintain KPIs relating to occupancy, maintenance, service performance, costs, energy usage, security, and workplace operations.
Health, Safety, Compliance & Business Continuity
- Ensure compliance with local legislation, health and safety regulations, building codes, accessibility requirements, fire safety standards, corporate policies, ISO standards, and environmental objectives.
- Maintain and regularly review health and safety programs, policies, procedures, and risk assessments.
- Coordinate health and safety training, emergency response planning, evacuation procedures, fire warden and first aid programs, and contractor safety management.
- Manage contractor permits, safety documentation, certifications, insurance requirements, and risk assessments for high-risk activities.
- Coordinate internal and external audits, compliance reviews, corrective action plans, and documentation requirements.
- Support and participate in business continuity, disaster recovery, crisis management, and emergency preparedness activities to ensure operational resilience.
- Promote sustainability, energy efficiency, workplace experience improvements, and continuous improvement initiatives across the region.
General
- Build strong working relationships with regional leadership teams and key stakeholders including Finance, Legal, IT, Procurement, HR, landlords, and external service providers.
- Remain informed of developments in facilities management, workplace standards, health and safety legislation, and industry best practices.
- Undertake regional travel and other duties reasonably associated with the role as required.
Qualifications
- Fluent English and Spanish, both written and spoken.
- Minimum 5 years' experience in Facilities Management within a multinational or regional environment.
- Proven experience managing Class A office facilities, lease negotiations, facilities operations, maintenance programs, and workplace projects.
- Strong knowledge of facilities management practices, procurement processes, contract management, vendor management, compliance requirements, and business continuity principles.
- Demonstrated experience managing budgets, CAPEX/OPEX planning, financial analysis, and executive reporting.
- Experience leading cross-functional projects and influencing stakeholders across multiple countries and cultures.
- Strong analytical, organizational, communication, negotiation, and problem-solving skills.
- Advanced Microsoft Office skills, particularly Excel, PowerPoint, Word, and Outlook.
- Experience with Power BI, SharePoint, Building Management Systems (BMS), access control systems, workplace technologies, and facilities management platforms is highly desirable.
- Degree in Engineering, Architecture, Construction Management, Facilities Management, Business Administration, or a related discipline. Relevant postgraduate qualifications or professional certifications are advantageous.
- Flexibility to work outside normal business hours and travel internationally when required.
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
AI Disclaimer
InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.
Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third-party transcription services must not be used during interviews or assessments.
Please note that the use of wearable technology, including any AI-related tools or other technology-connected devices (such as META or Google smart glasses and/or wearables, and/or any similar devices), is strictly prohibited during the interview and screening process with InterSystems. Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department prior to attending or participating in any interview or screening process.
Similar jobs
Facilities Manager, LATAM Location: Santiago, ChilePlease submit your CV in English* InterSystems is seeking an experienced Facilities Manager to oversee office operations across LATAM, ensuring safe, efficient, and prof…
Est. 111,000 USD
The Technical Services Engineer II is responsible for the availability, performance, and security of InterSystems’ corporate infrastructure (virtual and physical). This includes on premises, private cloud, and data cente…
Est. 157,500 USD
The Technical Services Engineer III is responsible for the design, availability, performance, and security of InterSystems’ corporate infrastructure (virtual and physical). This includes on premises, private cloud, and d…
Project Manager Sao Paulo, Brazil Onsite Overview InterSystems is seeking an experienced Project Manager to lead the successful delivery of large-scale, complex technology projects for enterprise customers. This role wil…
Est. 55,000 GBP
Technical Specialist Location - UK Type of Work - Office based Role Overview The Technical Specialist will be required to perform custom development tasks and provide support for the technical implementation tools of Int…
Est. 55,000 EUR
Technical Specialist Location - Dublin Type of Work - Office based Role Overview The Technical Specialist will be required to perform custom development tasks and provide support for the technical implementation tools of…
Est. 65,000 GBP
Manager, Technical Services Frontline Location - Windsor, UK Type of Work - Office Role Overview The Technical Services Frontline Manager leads the frontline team, ensuring exceptional customer service and adherence to s…
Est. 55,000 EUR
The Technical Specialist will be required to perform custom development tasks (including integration to systems and devices) and provide support for the technical implementation tools of InterSystems healthcare applicati…
Est. 55,000 EUR
The Clinical Application Specialist will use their healthcare, business and InterSystems product knowledge to ensure that we contract and implement InterSystems products in a successful, standard and timely manner. The A…
Est. 67,451 USD
Administrative Assistant The Administrative Assistant will provide a full range of administrative support to their assigned stakeholders. The employee must be highly professional, detail oriented, and exhibit strong orga…
Est. 120,000 EUR
Senior Manager, Service Reliability & Customer Operations InterSystems is seeking a Senior Manager, Service Reliability & Customer Operations to lead the global teams responsible for operating, securing, and cont…
Est. 166,000 USD
InterSystems is a global leader in healthcare data management and interoperability, providing mission-critical technology that powers hospitals, health systems, and national infrastructures worldwide. Our products underp…
Est. 114,000 USD
InterSystems is the place for someone looking for a challenging IT career and access to the kind of training, expertise and development tools that only a large company can offer. Our international reach also means you ha…
Est. 149,500 USD
Platform Engineering is seeking an experienced engineering manager to lead a team responsible for building and evolving the internal platforms that power software development across the company. This role leads engineers…
Est. 80,000 GBP
We are seeking an experienced Engagement Manager to lead managed services engagements for healthcare organizations leveraging InterSystems technologies, including IRIS, IRIS for Health, HealthShare, IntelliCare, TrakCare…
Est. 55,000 GBP
Technical Product Specialist Location – Windsor / Edinburgh, UK Type of Work - Office Role Overview The Product Technical Specialist is a key member of the Agile Scrum Product Team, responsible for designing, developing…
Est. 80,000 GBP
We are seeking an experienced Customer Success Manager to lead managed services engagements for healthcare organizations leveraging InterSystems technologies, including IRIS, IRIS for Health, HealthShare, IntelliCare, Tr…
Est. 137,500 USD
We are seeking an experienced Engagement Manager to lead managed services engagements for healthcare organizations leveraging InterSystems technologies, including IRIS, IRIS for Health, HealthShare, IntelliCare, TrakCare…
Est. 119,500 USD
The Technical Project Manager role will be accountable for the overall success of the Healthcare Solutions customers during the implementation of new product functions. They will be responsible for overall implementation…
Est. 35,000 GBP
Office-based position The Graduate will be required to perform custom development tasks and provide support for the technical implementation tools of InterSystems healthcare applications and related products. The Graduat…
Est. 62,496 USD
With a passion for excellence and a focus on client success, InterSystems provides data management, strategic interoperability, and analytics platforms used in healthcare, financial services, government, and other indust…
Est. 142,000 USD
We are seeking an experienced Technical Program Manager to support the growth of the world's most innovative HealthCare data platform. InterSystems HealthShare is the engine behind some of the world's most critical healt…
Est. 55,000 EUR
The Application Specialist will use their healthcare, business and InterSystems product knowledge to ensure that we contract and implement InterSystems products in a successful, standard and timely manner. The Applicatio…
Job Summary InterSystems seeks experienced candidates who are creative, motivated, and energetic problem solvers to join a group of experts supporting development and administration of public and private integration proj…
Est. 144,500 USD
The Clinical Safety Specialist will work alongside other members of the clinical safety team to manage the adoption of InterSystems' Clinical Safety Management Framework supporting the development and implementation of I…
Est. 114,000 USD
Join InterSystems as a Senior Quality Development Systems Engineer, and contribute to developing high quality, robust software by building the validation systems that certify customer-scale behavior and release readiness…
Job Summary The Regional Head of Product Support provides executive leadership, strategic direction, and operational accountability for Product Support across the LATAM region. As a key member of the regional leadership…
Est. 95,000 EUR
This is a senior, hands-on engineering role focused on Go development, Kubernetes Operators, platform automation, reliability, and security. You’ll work closely with Kubernetes architects, SRE, and cloud operations teams…
Est. 55,000 GBP
The Application Specialist will use their healthcare, business and InterSystems product knowledge to ensure that we contract and implement InterSystems products in a successful, standard and timely manner. The Applicatio…
Est. 114,000 USD
As a Senior Quality Development Engineer on the InterSystems IRIS® Data Platforms Health team, you will contribute to the development of high quality, robust InterSystems software by uncovering weaknesses and areas for i…