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IT Specialist

JustMarketsRemote · Posted Sep 13, 2024
Full-timeRemote
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Description

We’re looking for an experienced System Administrator to join our team in Kuala Lumpur. If you enjoy solving technical challenges, supporting users, and working in a dynamic environment — we’d love to hear from you.

We offer the option to start remotely, with relocation after successfully completing the trial period.

Responsibilities

  • Manage tickets and prioritize tasks to ensure timely resolution
  • Provide user support (office and remote) by troubleshooting and resolving technical issues
  • Perform regular system and application updates
  • Handle procurement of IT equipment and conduct audits to ensure compliance with company standards
  • Maintain office equipment and provide ongoing user support
  • Monitor and manage backup systems, antivirus software, and other security tools
  • Utilize network diagnostic programs to identify and resolve connectivity issues
  • Implement and maintain network security measures, including firewall configuration, VPN setup, and intrusion detection systems

Requirements

  • 4+ years of hands-on commercial experience as a System Administrator with MacOS
  • Experience in supporting VoIP
  • Hands-on experience with collaboration tools such as Mattermost and Slack
  • Strong knowledge of backup systems and antivirus solutions
  • Familiarity with network diagnostic and monitoring tools
  • Proficiency in mail software (e.g., Outlook, GMail, or similar)
  • Experience in managing and maintaining office hardware and IT equipment
  • Solid understanding of network security concepts and best practices
  • Ability to work independently, prioritize tasks effectively, and provide excellent user support
  • Strong English proficiency is required

Will be a plus

  • Experience with Atlassian products, CRM, and HRM systems
  • Linux administration knowledge

We offer

  • 16 paid vacation days per year
  • 14 paid sick leave days per year
  • 11 days public holidays
  • Medical insurance
  • Dental expenses reimbursement
  • Parking and commuting reimbursement
  • Professional education budget
  • Language learning budget
  • Wellness budget (gym membership, sports gear and related expenses)

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