Description
About Mitsogo | Hexnode
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job Overview:
We are looking for a Documentation Specialist to join our team and lead the long-term storage strategy and organization of our organization’s documents for easy access for our various departments and teams.
Responsibilities:
• Review current documentation in light of Business Processes, current Industry Standards, and best practice.
• Highlight gaps and determine the next steps/timings to document all Business Processes.
• Assist in the revision and/or creation of documentation, ensuring all Business Processes are documented in the same format/structure, presented in an easily digestible format and readily available to all users.
• Refactor a large repository of legacy documentation into new formats.
• Synthesize and consolidate documentation from multiple sources, including 3rd party vendors and legacy sources.
• Interview Subject Matter Experts to determine current and ideal process steps.
• Assist with Business Process evaluation and design.
• Support new processes/changes with ‘as is’ and ‘to be documentation.
• Curate a new internal documentation repository.
Core Competencies:
• Process documentation writing and maintenance. Understanding of IT and process Industry Standards such as ITIL.
• Proven experience writing technical and process documents.
• Must be strong with process and procedures, and requirements gathering.
• Able to write user-friendly content that meets the needs of the target audience
Minimum Qualifications:
• A bachelor’s degree from an accredited school.
• Advanced level skills with MS Office applications (Word, Excel, SharePoint) and Worktext Markup.
• Must have 4 to 8 years of experience in documentation creation and curation.
Similar jobs
About Mitsogo | Hexnode: Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for ev…
About Mitsogo | Hexnode: Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for ev…
Est. 140,000 USD
About Mitsogo | Hexnode Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for eve…
About Mitsogo | Hexnode Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for eve…
About Mitsogo | Hexnode Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for eve…
Technical Content Specialist About the Role: We are looking for a tech-savvy Technical Content Specialist to join our global Product Knowledge team. In this role, you will be the backbone of our Help Center operations. Y…
About Hexnode Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors.…
About Mitsogo Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We…
Est. 55,000 GBP
Role Overview The Senior Documentation Engineer is the documentation authority for a value stream (department). You manage the documentation system, information architecture, AI workflows, quality standards, and strategi…
Job Summary As a Business Process Manager, you will be a part of Continual Improvement team, playing a pivotal role in driving organizational change, enhancing efficiency, and optimizing business processes through proces…
About Mitsogo Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We…
About Ensono Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team he…
About Mitsogo | Hexnode Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for eve…
Company Overview Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world’s most sophisticated financial institutions. We constantly innovate our platform and c…
About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a…
About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving e…
About Mitsogo | Hexnode Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for eve…
JOB PURPOSE The Software QA Engineer reports to a QA Lead. The Software QA Engineer will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being co…
About the Role We are looking for an experienced Business Analyst with a strong background in IT project delivery. The role involves requirement gathering, process analysis, stakeholder management, and supporting end-to-…
Key responsibilities Manage the Business Requirements and Functional Solution aspects - scope the problem and develop business case to address the problem Document requirements / user stories, source and evaluate alterna…
Est. 115,000 USD
About Hexnode Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors.…
Secure Every Identity, from AI to HumanIdentity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This…
Key Responsibilities Participate in the requirement elicitation and produce the required technical and operations documentation. Work with Solution Architect/Software Development Lead on the analysis and design of the co…
Experience in Treasury or banking projects. Delivered medium and/or large scale projects Be a member of the Treasury’s team to analyze the business domain, document its processes and systems to ensure that the end to end…
Business Analyst Position Summary You will be part of the team responsible for defining and delivering the digital transformation of the MAS internal processes and products. You will be responsible for eliciting, analysi…
Job Title: Data Quality Transformation Specialist Experience: 8–14 Years Location: Bangalore / Chennai Role Overview: We are seeking experienced professionals to support the digitisation and transformation of the Data Qu…
Secure Every Identity, from AI to HumanIdentity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This…
About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a…
We are seeking a skilled and detail-oriented Test Analyst with 3-5 years of experience and a bachelor's degree in Computer Science, Information Technology, Engineering, or a related field to join our dynamic team. The id…
We are seeking a skilled and detail-oriented Test Analyst with 3-5 years of experience and a bachelor's degree in Computer Science, Information Technology, Engineering, or a related field to join our dynamic team. The id…