Description
We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.
MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.
This role will be based remotely in Austin, Dallas, or Houston.
As an ideal candidate, you will have:
- Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
- Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
- Experience designing with scalable and highly available distributed systems in the cloud and on-prem
- Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
- Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
- Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
- The ability to travel up to 25%
- A Bachelor’s degree or equivalent work experience
You may also have:
- Experience selling databases and/or deploying applications with any of the major cloud providers
- Experience with database programming and data models
- Experience in data engineering or AI/ML projects
- Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
- Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
- A MongoDB Certification
- A Cloud Provider Certification
What you do at MongoDB:
In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:
- Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
- Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
- Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
- Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
- Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
- Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
- Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends
What you will learn:
MongoDB Product Suite Mastery:
- Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
- Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
- Relational Migrator: Learn to migrate from relational databases seamlessly
Market-Relevant Technologies:
- Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
- Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes
Modern Architecture Design:
- Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
- Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space
Sales Techniques and Soft Skills:
- Effective Communication: Master presentations, demonstrations, and whiteboarding
- Client Interaction: Develop strategies for discovery and objection handling
Industry Insights:
- Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 67,000 customers, including AI-native startups and 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req. ID: 3273528143
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Similar jobs
Est. 154,000 USD
We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-…
Est. 154,000 USD
We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-…
Est. 154,000 USD
We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-…
Est. 154,000 USD
We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-…
Est. 286,500 USD
MongoDB is seeking a Vice President, Solutions Architecture – Americas to lead a large, distributed technical go-to-market organization spanning NAMER, LATAM, and specialist teams. Reporting to the SVP, Global Solutions…
Est. 201,000 USD
The IT Go-to-Market (GTM) organization builds and operates the technology platforms that enable the end-to-end customer lifecycle, spanning Sales, Revenue Operations, Customer Support, Customer Success, and Professional…
Est. 249,000 USD
Role Overview Own the end-to-end technology strategy and roadmap for the Partner, Customer success, Professional Services and Customer Support organizations, translating business objectives into scalable, AI-native platf…
Est. 133,000 USD
MongoDB is helping define the next era of application development as organizations modernize legacy systems, build AI-native experiences, and power mission critical workloads across cloud, hybrid, and on-premises environ…
Est. 133,000 USD
MongoDB Technical Services Engineers for Named Accounts, as part of the Premium Services team within Technical Services, will use their exceptional problem solving and customer service skills, along with their deep techn…
Est. 224,000 USD
Join the MongoDB Server Query Optimization team, and help us build a world-class distributed open-source query optimizer. Our team plays a crucial role in the experience and performance of data processing. We are respons…
Est. 143,500 USD
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and e…
Est. 143,500 USD
The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and succ…
Est. 197,000 USD
Technical Services has nearly 200 global team members in offices spanning the entire globe. The team has offices in New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Bue…
Est. 216,000 USD
MongoDB is seeking a Sr. Manager of Partner Solution Architects to lead a global team dedicated to building and strengthening relationships across HyperScalers. This role is focused on strategic partner management, ensur…
Est. 263,000 USD
About the Role We are seeking a Staff Enterprise Architect, Data to lead the strategy, design, and modernization of our enterprise data landscape. This role operates at the intersection of data architecture, engineering,…
Est. 207,500 USD
Technical Services operates with a global footprint, maintaining a presence in key cities such as New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Our com…
Est. 155,500 USD
MongoDB Engagement Managers are quota-carrying Professional Services sales leaders responsible for discovering customer business initiatives, developing services strategies, scoping and negotiating engagements, and drivi…
Est. 197,000 USD
The Technical Services Partner Support team works closely with MongoDB partners to help ensure our mutual customer environments are healthy, stable, and successful on the MongoDB data platform. This team serves as a crit…
Est. 187,000 USD
Senior Forward Deployed Engineers (FDE) sit at the intersection of enterprise customer environments and a fast-moving internal product. They partner directly with customers to design, build, troubleshoot, and improve pro…
Est. 143,500 USD
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applicatio…
Est. 191,000 USD
This is a high-impact strategic role that serves as the voice of MongoDB's most important customers at the executive level. The Customer Advocate, Core Products will act as a trusted advisor to the Chief Product Officer,…
Est. 143,500 USD
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and e…
Est. 224,000 USD
MongoDB is looking for a transformational HR Leader who has partnered with senior leaders to drive complex, global change at scale. As the Senior Director, you will partner with the Chief Revenue Officer Leadership Team…
Est. 50,003 USD
At MongoDB, our Account Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. SDR reps are responsible for identifying and qualifying new oppo…
Est. 188,000 USD
We are looking for an experienced Senior or Staff Engineer for our SRE, InfraSec team, to guide the security of our cloud-based infrastructure. As a Staff SRE, you will be very hands-on technically while also mentoring a…
Est. 170,500 USD
The Role As a Strategic Customer Success Manager, you are a trusted technical and business advisor helping our most significant strategic accounts navigate their long-term roadmaps on MongoDB. You’ll be responsible for m…
Est. 187,000 USD
MongoDB’s Storage Layer Services (SLS) team is re-architecting the MongoDB cloud storage layer and sits at the heart of our next-generation cloud storage architecture. This relatively new team is building performant, mul…
Est. 133,000 USD
About the team MongoDB Technical Services Engineers use their outstanding problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB pr…
Est. 157,500 USD
Atlas Search is a multi-cloud service that allows users to execute complex full text and vector search queries using the MongoDB Query Language. Our users are free to focus on relevance and data retrieval instead of the…
Est. 133,000 USD
MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technic…