Service Technician

Monroe TractorCampbell, New York, United States · Posted 3 months ago

Full-timeEst. 27,500 USD

Description

Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 75 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven’t changed, and neither have we. We’re still a family-owned business!

We’re looking for a skilled Diesel Technician with a strong background in heavy equipment. In this role, you’ll provide professional, safe, and efficient support for our branch, handling everything from routine maintenance to complex diesel engine repairs.

Qualifications

Prior experience in heavy construction equipment or agriculture equipment is preferred.
Strong independent work ethic but also able to work collaboratively with a team.
Excellent customer service skills; a builder of relationships.
Clear and concise communications.
A strong sense of urgency, focusing on time.
Computer skills.

Responsibilities

Provide technical service to equipment.
Read job orders.
Observe and listen to equipment in operation to resolve malfunction issues and execute work procedures effectively.
Follow checklists to ensure all critical parts are examined.
Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed.
Test-drive vehicles to ensure that they run smoothly.
Tag all warranty parts and return them to the warranty clerk.
Attend training classes and keep tabs on factory technical bulletins.
Develop and maintain positive relationships with customers to increase overall customer happiness.
Properly complete the service and/or repairs assigned by the supervisor.
Complete all work according to the applicable safety requirements and published procedures.
Participate in, and utilize to the best of one’s abilities, technical training as assigned by management.
Maintain your designated workspace in an organized and clean manner.
Ensure guest vehicles are returned as clean as they were before being serviced.
Show the utmost courtesy to all guests, visitors, and dealership personnel.
Make every effort to achieve the production objectives set by management.
Adhere to the manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications.
Any other duties as outlined by the Service Supervisor and, or management.

Technician Benefits

Annual Tool/Shoe Allowance.
Uniforms provided.
Discounts on products and services.
Continued education, manufacturer hands-on and web-based training.

Company Benefits

Medical, Dental & Vision Insurance
Health Savings Account (Employer + Employee Contributions)
Accident & Disease Insurance
401K Plan + Match
Competitive Paid time off Policy
Short/Long Term Disability
Annual Reviews

Monroe Tractor is proud to be an Equal Opportunity Employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply and join a team where your work makes a difference every day.

This is our target base range for this position. However, we are always looking for top talent. We scale pay based on the specific skills and background you bring. If your proven track record commands a higher package, we still want to hear from you.

Pay Transparency

$20—$30 USD

Monroe TractorAdams Center, New York, United States

Est. 52,400 USD

Full-time

Road Service Technician7 months ago

Monroe TractorBinghamton, New York, United States

Est. 29,500 USD

Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, V…

Full-time

Road Service Technician3 months ago

Monroe TractorDerby, Vermont, United States

Est. 30,000 USD

Full-time

Road Service Technician Union1 day ago

Monroe TractorSyracuse, New York, United States

Est. 28,500 USD

Full-time

Road Diesel Technician-Experienced2 months ago

Monroe TractorWestborough, Massachusetts, United States

Est. 62,408 USD