Description
We are searching for a Hardware Reliability Engineer to help support our growing customer sites. An ideal candidate possesses electro-mechanical experience, learns quickly, and can work both independently and across the organization effectively. You will join our Hardware Reliability Team, combined with software support, configurations, and deployment engineering teams, to make our customers successful. This position has the opportunity for the candidate to grow with the company and take on additional responsibilities over time. This unique role requires a mix of hands-on technical capability, client-facing posture, travel savvy, and six sigma methodologies. You will have an immediate impact on the development of our company and the success of our customers. If you enjoy tinkering, troubleshooting, and want hands-on experience with a new technology in a rapidly growing industry, this role is for you!
Key Activities:
- Work independently both at Ocado and remotely at customer sites to execute hardware maintenance/upgrade/retrofit activities while communicating and collaborating effectively with other remote engineers
- Troubleshoot hardware failures at customer facilities and drive remediation efforts
- Provide technical writing and subject-matter expertise for training documentation
- Design, build, and deploy support tools, fixtures, and service kits for field maintenance
- Assist in documentation of service history and reporting of hardware quality trends, and the execution of Six Sigma principles
- Assist with multiple automation deployment projects including mobile robots, software, and auxiliary hardware
- Develop and improve the team standard operating procedures
- Make customers raving fans of our product
Preferred Qualifications:
- BS/MS – Mechanical, Electrical, Industrial, or Systems Engineering
- Extensive hands-on experience working with electro-mechanical devices of medium complexity
- Effective communication, able to perform independently in remote environments
- Familiarity in industrial robotics, automotive, and/or computer repair
- Familiarity with work management software: Jira, Confluence, Slack
- Proficiency in the use of hand tools including soldering equipment, multimeters, torque measurement devices
- Ability to handle some minimal electrical design (cable harnesses, wiring diagrams, grounding strategies, etc.) is a plus
- Working knowledge with Linux based systems and command line interfaces
- Organized work behavior exuding 5S principles
- Motivated by the opportunity to travel
- Fluent in English language
Travel:
Position requires (10%) travel to customer sites in Europe.
Benefits
Our employee benefits are designed for you. We care about people and we've ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. Currently, we offer technically stretching work, a competitive salary and:
- A hybrid working policy that sees you in the office typically 40% of your time.
- 30 days 'working from anywhere' policy
- Private Medical Insurance
- Meal tickets
- Wellbeing support through Apps such as Unmind and an Employee Assistance Programme
- Opportunity to participate in share schemes
We also have regular divisional socials, sports clubs not to mention the Ocado Technology Academy for a packed schedule of courses, conferences and events. If you think you have what it takes to make a difference, please submit your application below.
Similar jobs
Est. 55,000 EUR
Electronics Design Engineer | Hardware Engineering | Hybrid Working | Athens Introduction: Ocado Technology is changing the way the world shops using advanced Artificial Intelligence, Machine Learning, Robotics, Big Data…
Est. 65,000 GBP
About Us We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres).…
Est. 55,000 GBP
About us We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres).…
Est. 45,000 GBP
About Us We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres).…
Est. 65,000 GBP
This posting is for hourly paid logistics employees to apply through.About Us We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics…
Est. 35,000 GBP
About Us We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres).…
Est. 35,000 GBP
This posting is for hourly paid logistics employees to apply through.About Us We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics…
Est. 55,000 GBP
This posting is for hourly paid logistics employees to apply through.About us We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics…
Est. 35,000 GBP
This posting is for hourly paid logistics employees to apply through.About Us We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics…
Est. 35,000 GBP
About Us We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres).…
Senior Software Engineer (Java/Scala) | Mobile Fulfilment | Hybrid Working | Sofia Who are We The Mobile Fulfilment Systems department at Ocado is at the forefront of developing cutting-edge automation solutions for both…
Est. 60,000 EUR
The Mobile Fulfilment Systems department at Ocado is at the forefront of developing cutting-edge automation solutions for both in-store and warehouse online order fulfilment. We leverage distributed backend systems, intu…
Est. 55,000 EUR
About the Team We build full-stack products that combine highly interactive React interfaces with scalable Java backend systems. Because our software runs in demanding operational environments where connectivity can be h…
Est. 42,000 GBP
This posting is for hourly paid logistics employees to apply through.About Us We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics…
Est. 74,000 USD
About us Ocado Group is a UK-based company that is one of the world's largest dedicated online grocery retailers, we also operate our own grocery and general merchandise retail businesses under Ocado.com. We provide serv…
About UsWe are Ocado Technology and we empower global grocery retailers with cutting-edge cloud, robotics, AI, and IoT. Our Ocado Smart Platform (OSP) powers highly automated Customer Fulfilment Centres (CFCs), enabling…
About Us We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres).…
Est. 74,000 USD
Ocado Group is a UK-based company that is one of the world's largest dedicated online grocery retailers, we also operate our own grocery and general merchandise retail businesses under Ocado.com. We provide services to p…
Est. 65,000 GBP
About Us We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres).…
Est. 65,000 GBP
Robotics Research Engineer | Manipulation and Grasping | Hybrid Working | Welwyn Garden City Introduction: We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) c…
Est. 80,000 GBP
About Us We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres).…
Est. 65,000 GBP
This posting is for hourly paid logistics employees to apply through. About Us We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotic…
Est. 85,000 USD
Ocado Group is a UK-based company that is one of the world's largest dedicated online grocery retailers, we also operate our own grocery and general merchandise retail businesses under Ocado.com. We provide services to p…
Est. 85,000 USD
About us Ocado Group is a UK-based company that is one of the world's largest dedicated online grocery retailers, we also operate our own grocery and general merchandise retail businesses under Ocado.com. We provide serv…
Est. 74,000 USD
Ocado Group is a UK-based company that is one of the world's largest dedicated online grocery retailers, we also operate our own grocery and general merchandise retail businesses under Ocado.com. We provide services to p…
Est. 55,000 GBP
About Us We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres).…
Est. 120,000 GBP
This is a senior partnering role responsible for the relationship between the People function and the Chief Operations Officer (COO) and the Operations Leadership Team (LT). The role leads the creation and delivery of pe…
Est. 75,000 USD
Ocado Group is a UK-based company that is one of the world's largest dedicated online grocery retailers, we also operate our own grocery and general merchandise retail businesses under Ocado.com. We provide services to p…
About Us Ocado Group is a company building the next-generation grocery e-commerce platform that is changing the way the world shops. As an AI-powered robotics platform company, we possess a strong heritage in retail. In…
Est. 55,000 GBP
This posting is for hourly paid logistics employees to apply through. About Us We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotic…