Description
- Take ownership of the first days of a user journey and ensure a seamless and engaging experience.
- Implement strategies to improve user onboarding, reduce friction, and enhance user satisfaction during initial interactions with our product.
- Collaborate with cross-functional teams (Engineering, DevRel, Sales, Marketing) to define and track key performance metrics related to user acquisition, activation, conversion and expansion.
- Analyze the user journey, from initial onboarding to conversion and beyond, and identify areas for improvement.
- Continuously monitor and improve conversion rates throughout the user journey. Collaborate with Product Engineering and Design teams to implement changes that enhance conversion at key touch points.
- Regularly analyze user behavior and engagement data to uncover insights and trends. Use these insights to make informed decisions and iterate on growth strategies as well as continuous product evolution across core Conductor and cloud offerings.
- Embrace a culture of experimentation.
- Test hypotheses, run A/B tests, and iterate on features based on real-time data and user feedback.
- Create and deliver regular reports on growth metrics and initiatives to company leadership. -Clearly communicate progress, challenges, and opportunities to stakeholders.
- Utilize data analytics to measure and analyze key performance indicators.
- Make informed decisions based on data insights and continuously optimize strategies.
- Proven experience as a Product Manager for a technology product (preferably a product for application developers) with a track record of driving growth and optimization.
- Previous exposure to and understanding of product-led growth strategies, including alignment with Go-to-Market (GTM) teams.
- Proven experience bringing structured thinking and prioritization to what needs to be built and launched while thriving in an environment where there is ambiguity
- Results-oriented mindset with a focus on driving measurable outcomes.
- A deep understanding of user-centered design principles and user experience best practices.
- Excellent project management skills with the ability to prioritize and manage multiple initiatives simultaneously.
- Strong analytical and problem-solving skills and a bias for action.
- Reverse engineering from customer needs.
- Excellent communication and interpersonal skills to collaborate effectively with distributed cross-functional teams.
- Engineering background (e.g., you wrote some code before)
- You have defined and launched SaaS offerings in the cloud infrastructure space
- Start Date: As soon as possible
- Status: Full Time
- Type: Hybrid, 2-3x per week in office
- Location: Seattle or San Francisco Bay Area
- Department: Product Engineering
- Reports to: CPO
Benefits
- Comprehensive health coverage including medical, dental, and vision
- Flexible PTO
- Support for personal development
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