Process Management Associate, Provider Operations
Oscar HealthTempe, Arizona, United States · Posted 1 day agoDescription
Hi, we're Oscar. We're hiring a Process Management Associate to join our Network Operations Team.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About the role:
We are seeking a detail-oriented and analytical Process Management Associate to join our Network Operations Team. The primary responsibility of this role is to create, analyze and evaluate existing business processes, identify areas for improvement, and develop and implement effective process improvement strategies. The Process Management Analyst will work closely with cross-functional teams to ensure process optimization, efficiency, and effectiveness.
You will report into the Director, Process Improvement.
Work Location: This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid
Pay Transparency: The base pay for this role is: $87,188 - $114,434 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.
Responsibilities:
- Conduct comprehensive analysis of existing business processes, including process mapping, data collection, and identifying areas for improvement.
- Collaborate with stakeholders to gather requirements and determine process improvement objectives.
- Develop and implement process improvement strategies, including the creation of process documentation, standard operating procedures, and workflow diagrams.
- Utilize process management methodologies, such as Lean Six Sigma, to identify bottlenecks, inefficiencies, and areas of waste within existing processes.
- Facilitate process improvement workshops and meetings, providing guidance and support to cross-functional teams.
- Lead or participate in process improvement projects, ensuring successful implementation and achievement of desired outcomes.
- Monitor and track process performance using appropriate metrics and tools, identifying trends and areas requiring further attention.
- Prepare and present reports and recommendations to management, summarizing findings, progress, and outcomes of process improvement initiatives.
- Collaborate with Technology, Product, and Engineering teams to identify and implement process automation opportunities.
- Stay updated on industry best practices and emerging trends in process management, continually seeking opportunities to enhance processes and drive efficiencies.
- Compliance with all applicable laws and regulations
- Other duties as assigned
Requirements:
- A bachelor's degree or 3+ years commensurate experience
- 3+ years of work experience in process management, process improvement or similar.
- 2+ years of experience using process management methodologies, such as Lean Six Sigma, BPMN, or similar frameworks.
- 2+ years of experience with end to end process management and mapping
Bonus points:
- 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools
- Bachelor’s degree in Engineering, Business Administration, or other related field
- Lean Six Sigma Green Belt certification or higher
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.
Similar jobs
Est. 100,811 USD
Hi, we're Oscar. We're hiring a Process Management Associate to join our Network Operations Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on servin…
Est. 100,811 USD
Hi, we're Oscar. We're hiring an Associate, Process Optimization to join our Eligibility and Billing team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus…
Est. 100,811 USD
Hi, we're Oscar. We're hiring a Process Management Associate to join our Network Operations Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on servin…
Est. 112,013 USD
Hi, we're Oscar. We're hiring a Process Management Associate to join our Network Operations Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on servin…
Est. 187,837 USD
Hi, we're Oscar. We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving…
Est. 78,309 USD
Hi, we're Oscar. We're hiring a Senior Specialist, Process Improvement to join our Authorization Services Process Improvement team. About the role: You will work with business and technical Oscar team members and represe…
Est. 10,081,159 USD
Hi, we're Oscar. We're hiring an Associate, Member and Provider Optimization to join our Member and Provider Services Optimization team. Oscar is the first health insurance company built around a full stack technology pl…
Est. 78,394 USD
Hi, we're Oscar. We're hiring a Senior Specialist, Issue Management to join our Network Operations team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on…
Est. 100,811 USD
Hi, we're Oscar. We're hiring an Associate, Process Optimization to join our Eligibility and Billing team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus…
Est. 100,811 USD
Hi, we're Oscar. We're hiring an Associate, Process Optimization to join our Eligibility and Billing team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus…
Est. 62,450 USD
Hi, we're Oscar. We're hiring a Growth Operations Analyst to join our Producer Oversight Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving o…
Est. 112,012 USD
Hi, we're Oscar. We're hiring an Associate, Process Optimization to join our Eligibility and Billing team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus…
Est. 122,352 USD
Hi, we're Oscar. We're hiring a Manager, Strategic Planning to join our team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We st…
Est. 87,021 USD
Hi, we're Oscar. We're hiring a Senior Specialist, Process Improvement to join our Authorization Services Process Improvement team. Oscar is the first health insurance company built around a full stack technology platfor…
Est. 78,309 USD
Hi, we're Oscar. We're hiring a Senior Specialist, Process Improvement to join our Authorization Services Process Improvement team. About the role: You will work with business and technical Oscar team members and represe…
Est. 78,309 USD
Hi, we're Oscar. We're hiring a Senior Specialist, Process Improvement to join our Authorization Services Process Improvement team. About the role: You will work with business and technical Oscar team members and represe…
Est. 112,013 USD
Hi, we're Oscar. We're hiring an Associate, Strategic Finance to join our FP&A team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our mem…
Est. 10,081,159 USD
Hi, we're Oscar. We're hiring an Associate, Member and Provider Optimization to join our Member and Provider Services Optimization team. Oscar is the first health insurance company built around a full stack technology pl…
Est. 10,081,159 USD
Hi, we're Oscar. We're hiring an Associate, Member and Provider Optimization to join our Member and Provider Services Optimization team. Oscar is the first health insurance company built around a full stack technology pl…
Est. 112,013 USD
Hi, we're Oscar. We're hiring an Associate, Strategic Finance to join our FP&A team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our mem…
Est. 227,472 USD
Hi, we're Oscar. We're hiring a Senior Director to join our Provider Experience team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our member…
Est. 227,471 USD
Hi, we're Oscar. We're hiring a Senior Director, Escalated Provider Issue Resolution to join our Network & Provider Management team. Oscar is the first health insurance company built around a full stack technology pl…
Est. 208,708 USD
Hi, we're Oscar. We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving…
Est. 116,321 USD
Hi, we're Oscar. We're hiring a Program Manager, Vendor Management Operations to join our Workforce Management team. Oscar is the first health insurance company built around a full stack technology platform and a relentl…
Est. 183,150 USD
Hi, we're Oscar. We're hiring a Senior Software Engineer, Backend to join our Engineering team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members…
Est. 222,000 USD
Hi, we're Oscar. We're hiring Staff Software Engineers to join our Engineering team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We starte…
Est. 112,013 USD
Hi, we're Oscar. We're hiring an Associate, Member and Provider Optimization to join our Member and Provider Services Optimization team. Oscar is the first health insurance company built around a full stack technology pl…
Est. 208,708 USD
Hi, we're Oscar. We're hiring a Senior Software Engineer, Cloud Infrastructure / SRE to join our Engineering team. Oscar is the first health insurance company built around a full stack technology platform and a relentles…
Est. 105,981 USD
Hi, we're Oscar. We're hiring an Operational Forecasting Associate to join our Workforce Management team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus o…
Est. 78,309 USD
Hi, we're Oscar. We're hiring a Senior Specialist, Issue Management to join our Network Operations team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on…