Description
About the Role
The Client Account Executive helps customers navigate one of the most important financial moments of their lives: buying property abroad. Sitting within the Redpin Payments team, the role is directly responsible for guiding buyers, sellers, and property professionals through the payment journey, resolving transactional bottlenecks, building trust during high-pressure situations, and driving active adoption of the Redpin platform.
This is an execution-focused, commercially oriented role sitting at the intersection of customer onboarding, transaction delivery, and commercial ownership. You will work closely with BDEs, Product, Compliance, and Operations to convert commercial opportunities into active workspaces, reduce time-to-completion, and maximise platform volume.
Key Responsibilities
Client Activation & Onboarding
- Convert commercial opportunities into active Redpin workspaces.
- Team up with BDEs and Product Specialists to guide new accounts, speed up client onboarding, and turn one-off relationships into ongoing revenue.
Transaction Execution & Crisis Triage
- Guide customers through international property payment transactions.
- Support customers through key completion milestones, keeping panicking clients calm and unblocking sensitive situations under tight deadlines.
- Identify and recover at-risk opportunities.
Growth & Platform Adoption
- Drive platform adoption, increasing workspace usage to help customers complete more transactions through Redpin.
- Build strong relationships with customers, partners, and referral sources.
Reporting & Collaboration
- Maintain accurate CRM records and workspace activity.
- Collaborate with Operations, Product, Compliance, and Commercial teams to deliver excellent customer outcomes.
What You’ll Need
Essential
- Professional Experience: Proven track record in Customer Success, Account Management, Commercial Sales, Financial Services, or Payments Operations.
- Sales Partnership: Proven ability to collaborate with local sales reps—stepping in as the trusted partner to guide new accounts, speed up onboarding, and turn one-off relationships into reliable, ongoing revenue.
- High-Pressure Execution: Demonstrated resilience and composure under pressure, with a track record of keeping panicking clients calm, taking charge during tight completion deadlines, and unblocking sensitive situations when the clock is ticking.
- Data & Operational Discipline: Strong organisational skills and data literacy, with a habit of using CRM records and customer activity trends to solve operational bottlenecks.
- Ownership & Agility: Strong ownership mindset, accountability for commercial results, and comfort adapting to fast-evolving products and operational models.
- Languages: Professional fluency in English (written and spoken).
Desirable
- Sector background in Payments, FX, Banking, Fintech, PropTech, or International Real Estate.
- Practical experience managing high-volume customer onboarding, payment processing, or account portfolios.
- Prior experience operating in a fast-paced scale-up environment.
- Professional working proficiency in Spanish and/or Portuguese.
Key Performance Indicators
Success in this role will be evaluated across four primary performance pillars:
- Workspace Creation (WS): Speed and volume of new client opportunities converted into active Redpin workspaces.
- RP Budget Revenue: Contribution to regional revenue through completed transactions and protected margins.
- Operational Excellence: SLA compliance, CRM accuracy, and swift resolution of transactional escalations.
- Customer Adoption: Increased platform usage frequency and recurring transaction volume across assigned accounts.
We welcome people from all backgrounds who seek the opportunity to help build a future where we connect the dots for international property payments. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world of PropTech forward, together.
Redpin, Currencies Direct, and TorFX are proud to be equal opportunity employers. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Similar jobs
Est. 45,000 EUR
About the Role The Client Account Executive helps customers navigate one of the most important financial moments of their lives: buying property abroad. Sitting within the Redpin Payments team, the role is directly respo…
Est. 55,000 EUR
About the Role The Client Account Executive helps customers navigate one of the most important financial moments of their lives: buying property abroad. Sitting within the Redpin Payments team, the role is directly respo…
Est. 55,000 EUR
About the Role The Customer Success Manager (CSM) is responsible for driving ongoing platform adoption, transaction volume, and long-term engagement across an assigned portfolio of existing Referral Partners and Agencies…
Est. 45,000 EUR
At Redpin we simplify life's most important payments. Buying a new property overseas can be a stressful time, especially when it comes to moving your money. Through our Currencies Direct and TorFX brands we've been helpi…
Est. 120,000 EUR
In this role you will have complete accountability for the onboarding and management of our banking partners. These are banking partners- not suppliers. You will have full responsibility for communicating the Redpin visi…
At Redpin, our mission is to bring global citizens and businesses together by simplifying life’s most important payments. Our world-class payments network and human-centric customer service touches a vast global communit…
About the Company At Redpin we simplify life's most important payments. Buying a new property overseas can be a stressful time, especially when it comes to moving your money. Through our Currencies Direct and TorFX brand…
Est. 55,000 EUR
At Redpin, we simplify life’s most important payments. Buying a property overseas is one of the biggest moments in life — but moving large sums of money internationally can be stressful and complex. Through our trusted C…
About the Company At Redpin, we simplify life’s most important payments. Buying a property overseas can be stressful—especially when it comes to moving money. Through our Currencies Direct and TorFX brands, we’ve been he…
Est. 45,000 EUR
About the Role Are you seeking an opportunity to have an impact, innovate through your problem solving, and grow professionally? We’re now seeking a Client Account Executive to be based out of our Albir office In this ro…
About the Company At Redpin we simplify life's most important payments. Buying a new property overseas can be a stressful time, especially when it comes to moving your money. Through our Currencies Direct and TorFX brand…
Staff Software Engineer – React Engineering Department Location: Hyderabad, India (Hybrid) About the Company At Redpin we simplify life's most important payments. Buying a new property overseas can be a stressful time, e…
Senior Product Manager Location: Hyderabad, India (Hybrid) About the Company At Redpin we simplify life's most important payments. Buying a new property overseas can be a stressful time, especially when it comes to movin…
About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy.…
Est. 120,000 GBP
About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy.…
Est. 45,000 EUR
About the Role In this role, you will be responsible for growing our affiliate partnership network by identifying and engaging new business opportunities. Understanding prospective partners’ business, needs and requireme…
Est. 45,000 EUR
About the Role In this role, you will be responsible for growing our affiliate partnership network by identifying and engaging new business opportunities. Understanding prospective partners’ business, needs and requireme…
Est. 45,000 EUR
About the Role In this role, you will be responsible for growing our affiliate partnership network by identifying and engaging new business opportunities. Understanding prospective partners’ business, needs and requireme…
Est. 45,000 EUR
About the Role In this role, you will be responsible for growing our affiliate partnership network by identifying and engaging new business opportunities. Understanding prospective partners’ business, needs and requireme…
Est. 45,000 EUR
About the Role In this role, you will be responsible for growing our affiliate partnership network by identifying and engaging new business opportunities. Understanding prospective partners’ business, needs and requireme…
Est. 55,000 EUR
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything…
Est. 80,000 EUR
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their re…
Est. 60,000 GBP
EBANX is a global fintech founded in 2012 with a mission to be the leading payments partner in rising markets. With its own technology and infrastructure, combined with in-depth knowledge of the Latin American market, EB…
Est. 65,000 EUR
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everyt…
Est. 60,000 GBP
About us Private Equity Insights is the world's leading Private Equity community. We connect and develop more than 240,000 investment professionals across the world, through our platforms, which include conferences, webi…
Est. 60,000 GBP
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Spotify, Playstation, Ebay, and Tide - making us the financial technology platform of choice. At Adyen, everythi…
Est. 60,000 GBP
About us Retail Insights is Northern Europe’s leading retail forum. We are strengthening the retail ecosystem by building a platform for insights, inspiration, and networking, connecting more than 3,000 leaders yearly fr…
Paystand is the world's leading blockchain-enabled B2B payments network, transforming commercial finance into a software-driven, zero-fee, and open ecosystem. Recognized as a CNBC/Statista 2026 World's Top Fintech compan…
About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy.…
Est. 60,000 GBP
About us SetSales is Northern Europe’s leading sales community and aims to connect and develop commercially-minded executives, decision makers in sales, and aspiring entrepreneurs. We are connecting more than 4,000 profe…