Description
Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.
Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.
Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:
- We Are Believers
- We Communicate Authentically with Care
- We Stay The Course
- We Drive Performance
CLASSIFICATION: Part-time, non-exempt
SCHEDULE: Monday-Friday (4:00 p.m. - 8:00 p.m.)
COMPENSATION: $15.00 per hour and up to $200 in monthly bonuses
POSITION SUMMARY: As a Centralized Leasing Agent at Redstone Residential, you will play a crucial role in providing exceptional customer service and support to property managers, tenants, and prospective tenants. You will often serve as the first point of contact for inquiries, requests, and concerns, delivering timely and efficient solutions while maintaining a high level of professionalism and customer satisfaction.
KEY DUTIES & RESPONSIBILITIES:
- Assist residents, & prospects with daily needs in a professional manner (rent payments, ledger questions, etc.)
- Consistently and genuinely demonstrate exemplary principles of customer service and teamwork
- Work with your team to reach daily and weekly leasing goals
- Provide virtual tours for potential residents
- Follow up with potential leads
- Help with resident concerns and questions
- Maintain a working knowledge of all aspects of the community to quickly respond to inquiries
- Work collaboratively with other staff members in a highly entrepreneurial environment.
EXPERIENCE & QUALIFICATIONS:
- 1+ years of customer service and sales experience
- Strong communication skills
- Experience with Entrata Software is a plus but not required
- Ability to remain calm and collected in high-stress situations
- Enjoy and take pride in providing excellent service
- Warm, friendly demeanor
- Basic computer skills: typing and writing ability for correspondence, memos, etc.
- High School Diploma or equivalent
At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.
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