Description
About the Role
Working closely with and supporting the Events team, this critical admin support role will provide administrative, organisational and coordination support across the Events function from leadership , operations, supplier and account management. The role is designed to help day-to-day activity run smoothly, while offering the opportunity to build confidence, develop core admin skills and learn from experienced colleagues in a supportive team environment.
This is a part-time position, working 4 days per week, on a 9-month fixed-term contract.
What You'll Do
Operations Support - supporting the Director of Event Management
- Weekly workload report
- Supplier creation in Qondor
- Backoffice support
- Liaise with Operations Countries Leads to ensure completion of data for leadership
- Own the onsite kit and currency cards for events ensure it is kept stocked and equipment is signed in and out.
Supplier Management - supporting the Director of Commercial
- Organise and support supplier office visits, webinars and FAM trips
- Organise and support supply brand experience days and supply events
- Maintain CVENT tagging for enhanced commissions and general tagging.
- Support when out of office with supplier requests
- Support booking internal meetings at other Navan locations from time to time
Account Management - supporting the team
- Build positive working relationships with the account management team in UK & US
- Weekly inbound enquiry report
- Weekly deal desk report
- Creating and pulling reports for client facing meetings
- Admin support for client onboarding which includes
- Completion of form for finance to create account when new win
- Attending onboarding calls with AM/sales and at time operations to take key notes (using AI notes from call)
- Completion of handover forms
- Updating the client bible for the operations team
- Monitoring of the legal SLACK channel to check if an enquiry is sent directly to operations whether the client has a contract
Administration & Organisation
- Assist with the organisation of events, meetings and offsites, including attending in person where required
- Maintain accurate records, files and documentation
- Take meeting notes where required and support follow-up on actions
- Provide light project coordination support by tracking actions, deadlines and updates
Confidentiality & Governance
- Handle confidential information carefully and with discretion
- Follow company policies and data protection standards in all administrative activity
- Provide accurate information and administrative support to assist the EA team and wider
What We're Looking For
- Good organisational and time management skills, with a willingness to learn and develop further
- Clear communication skills and a professional approach
- Good attention to detail and accuracy
- Proactive, adaptable and keen to learn
- Ability to manage a varied workload, prioritise tasks and ask for guidance when needed
- Willingness to learn and build confidence using Google Suite following Navan Migration
- Basic to good MS Office skills, including Outlook, Word, Excel, PowerPoint and Teams
- Awareness of AI tools and willingness to use them responsibly to support administrative tasks, improve efficiency and enhance ways of working
- Collaborative team player who embodies Navan's core values: All about the user, Best team, Extreme ownership, and Seriously fun
- AI-first mindset with a proactive approach to continuous learning and problem-solving
- Professional, approachable and reliable
- Trustworthy
- Calm, flexible and willing to support where needed
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