Description
Headquartered in New York with a nationally-scaled platform, RXR is a 450+ person, vertically integrated investment manager with expertise in a wide array of value creation activities, including acquisitions, asset and portfolio management, property operations, development, construction, leasing, and technological innovation. RXR is an active investor in real estate credit, rental housing, commercial property, and property technology through value-added and opportunistic investment strategies.
Position Summary
Level Ten is a premium conference center, event venue, and content production destination located within the iconic Starrett-Lehigh Building in Manhattan. Designed to deliver exceptional hospitality through innovative technology and thoughtfully designed spaces, Level Ten hosts executive meetings & conferences, receptions, podcasts, and branded experiences for leading organizations.
The Audiovisual Operations Specialist serves as the primary technical lead for all events ensuring every client receives a seamless, white-glove experience from pre-event through event completion.
This position combines service, technology, and live event production. The ideal candidate is passionate about delivering exceptional client experiences, thrives in fast-paced environments, enjoys solving technical challenges, and takes pride in creating flawless event execution.
The Audiovisual Operations Specialist partners closely with the Sales, Operations, Hospitality, Facilities, and Building teams to prepare meeting spaces, operate integrated AV systems, support presenters, maintain technology infrastructure, and continuously elevate Level Ten’s event experience.
Primary Responsibilities
Event Operations & Technical Production
- Partner with Sales and Operations to plan and execute meetings, conferences, podcasts, livestreams, and special events.
- Consult with clients to define technical requirements and develop production plans, run-of-show documents, and event workflows.
- Prepare, test, and operate audiovisual systems, including presentation technology, audio, video, lighting, recording, livestream, and hybrid meeting platforms.
- Provide white-glove technical support to presenters, executives, and clients, ensuring seamless event execution and an exceptional guest experience.
- Support podcast and studio productions, including studio setup, recording, lighting, audio capture, and livestream operations.
- Troubleshoot technical issues in real time to minimize disruptions and maintain production quality.
- Manage AV equipment, inventory, preventative maintenance, vendor coordination, and technical workspaces to ensure operational readiness.
- Support conference center technology, including digital signage, room scheduling systems, and emerging event technologies.
Hospitality & Client Experience
- Serve as the technical ambassador for Level Ten throughout every event.
- Anticipate client needs before issues arise.
- Provide clear communication with clients before, during, and after events.
- Build strong relationships with repeat clients, presenters, agencies, and production partners.
- Deliver service that reflects Level Ten’s commitment to premium hospitality.
Qualifications
Required
- 5+ years of audiovisual or event technology experience supporting meetings, conferences, hotels, hospitality venues, or conference centers.
- Experience operating integrated AV systems in live event environments.
- Strong troubleshooting and problem-solving abilities.
- Experience supporting hybrid meetings and web conferencing platforms.
- Excellent customer service and communication skills.
- Ability to remain calm and professional under pressure.
- Flexible schedule including evenings, weekends, and occasional holidays based on event schedules.
Proficient and Experience with:
- Crestron Control Systems
- Biamp Tesira
- Dante Audio Networks
- AV over IP (AVPro Edge MXNet)
- Shure Wireless Systems
- Panasonic & 1Beyond PTZ Cameras
- Vaddio Conferencing Systems
- Midas Digital Mixing Console
- LED Displays & Video Walls
- Digital Signage Platforms
Preferred
- AVIXA CTS Certification
- Experience with LED walls and video routing
- Experience supporting livestreams and podcast production
- Knowledge of conference center operations and corporate meeting environments
Physical Requirements
- Ability to lift and move audiovisual equipment up to 50 pounds.
- Ability to stand, walk, climb ladders, and work throughout event spaces for extended periods.
- Comfortable working in production environments with changing schedules and multiple concurrent events.
Why Join Level Ten?
Level Ten is redefining premium meetings and events in New York City by combining exceptional hospitality, cutting-edge technology, and thoughtfully designed spaces. As part of the RXR team, you’ll play an integral role in delivering memorable experiences for some of the world’s leading companies while helping shape one of New York’s premier conference and event destinations.
Successful candidates are curious, collaborative, service-oriented, and passionate about creating exceptional experiences through technology.
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary/rate, several factors may be considered as applicable (e.g. location, years of service, specialty, education, relevant experience).
Bonus eligible.
Similar jobs
Est. 87,500 USD
Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destin…
Est. 100,000 USD
OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions…
Est. 72,250 USD
Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destin…
Est. 337,500 USD
Sphere Entertainment Co. is a leader in immersive experiences, technology and media. The Company includes Sphere, an experiential medium powered by advanced technologies. The first Sphere opened in Las Vegas, with a seco…
Est. 90,000 USD
OUR COMPANY: EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders. We take pride in delivering…
Est. 86,500 USD
OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions…
Est. 114,400 USD
Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destin…
Est. 55,000 EUR
Building a Brand Starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have u…
Est. 67,500 USD
Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destin…
Est. 100,000 USD
OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions…
Est. 31,500 GBP
Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship. About Convene Hospitality Group: Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands f…
Est. 67,779 USD
Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have u…
Est. 37,440 USD
Headquartered in New York with a nationally-scaled platform, RXR is a 450+ person, vertically integrated investment manager with expertise in a wide array of value creation activities, including acquisitions, asset and p…
Est. 72,600 USD
OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions…
Est. 55,000 GBP
Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship. Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and exp…
Est. 120,000 USD
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their re…
Est. 110,000 USD
OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions…
Our Company EOS IT Solutions is a global technology and logistics company, providing collaboration and business IT support services to some of the world's largest industry leaders. We deliver forward-thinking solutions b…
Est. 65,000 USD
Empower, Innovate, Impact! At Team A-TEK, we EMPOWER people to drive INNOVATION that IMPACTS mission! A-TEK operates at the intersection of mission and innovation by applying our deep domain expertise across the federal…
Est. 65,000 GBP
Building a Brand Starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have u…
Est. 125,000 USD
OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions…
Est. 56,280 USD
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s po…
Est. 81,650 USD
OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions…
Est. 34,000 USD
OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions…
Est. 55,000 EUR
Building a Brand Starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have u…
Est. 95,000 USD
WHO WE ARE:EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions ba…
Est. 80,500 USD
Empower, Innovate, Impact! At Team A-TEK, we EMPOWER people to drive INNOVATION that IMPACTS mission! A-TEK operates at the intersection of mission and innovation by applying our deep domain expertise across the federal…
Est. 55,000 USD
Sphere Entertainment Co. is a leader in immersive experiences, technology and media. The Company includes Sphere, an experiential medium powered by advanced technologies. The first Sphere opened in Las Vegas, with a seco…
Est. 55,000 EUR
Building a Brand Starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have u…
Est. 74,880 USD
Job Title: AV Lead Technician Location: Venice, CA Reports to: Studio Manager, Production Manager & Assistant General Manager Hourly Rate: $36.00 Department: Operations The Lighthouse is an innovative campus for crea…