Description
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
AI at SharkNinja
At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.
UX Designer, Hardware
ABOUT US
SharkNinja is a global product design and technology company, with a diversified portfolio
of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the
world. Powered by two trusted, global brands, Shark and Ninja, the company has a
proven track record of bringing disruptive innovation to market. Developing one consumer
product after another has allowed SharkNinja to enter multiple product categories, driving
significant growth and market share gains. Headquartered in Needham, Massachusetts,
the company’s products are sold at key retailers, online and offline, and through
distributors around the world.
USER EXPERIENCE DESIGN AT SHARKNINJA
At SharkNinja, we work hard to provide our consumers with high quality, innovative, and
delightful products. We are passionate about user experience, and we are looking for
creative designers who think outside the box, embrace the latest technology, advocate for
our customers, and push the boundary of what’s possible. Join us on our exciting journey
to shape the future of SharkNinja product experiences.
THE ROLE
We're seeking a talented and enthusiastic UX Designer to join our growing team and deliver compelling, easy, and delightful user experiences for our hardware products.
This role sits at the intersection of physical product and user experience. You'll design on-device UI and interaction flows with a relentless focus on the customer. You'll work with industrial design, product, and engineering across the full design process, from product concepts through prototyping, testing, tooling, engineering builds, and launch. In addition, you’ll drive process improvements in HW UX design, for both new products and the extension of existing products to new markets, leveraging cutting-edge technologies to improve how we work and what we make.
KEY RESPONSIBILTIES
- Own the end-to-end user experience, interaction model, and on-product interfaces for a variety of new HW products, including the physical UI, displays, affordances, and feedback (haptic, audio, visual)
- Partner with industrial design on UI placement, control feel, labeling, and ergonomics — consistently advocating for the user when manufacturing and cost pressure push the other way.
- Work through hardware and technology constraints with colleagues in product and engineering to deliver experiences that are feasible, desirable, and viable.
- Build and run usability testing on physical prototypes and turn findings into impactful and achievable design changes.
- Document UI layouts, interaction specs, state diagrams, and UI asset packages that firmware and engineering teams can build from without ambiguity.
- Explore and implement critical process improvements in how we design and document HW projects, using AI and other emerging technologies.
- Contribute to a shared hardware UX design system, including interaction patterns, iconography, terminology, and display standards that scale across the portfolio.
ATTRIBUTES & SKILLS
- Bachelor’s degree in UI/UX Design, Industrial Design, or a related discipline.
- 3+ years designing user experiences for physical products.
- A strong portfolio showcasing relevant hardware UX design work.
- Fluency designing inside hard constraints, such as display resolution and color depth, physical button counts, BOM cost, certification requirements, tooling timelines.
- Hands-on usability research experience with physical prototypes, and the judgment to know when a finding warrants a design change.
- Proven experience collaborating with teams across design, product and engineering.
- Proficiency with Figma and Adobe Creative Suite; working familiarity with CAD tools such as SolidWorks or Rhino is preferred.
- Demonstrated fluency and enthusiasm with AI tools for concept exploration, asset production, process improvement, and documentation.
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