Description
We are looking for an energetic, personable, and service-driven Club Receptionist to become the welcoming face of Soho House Mumbai. As the first point of contact for our members and guests, you will play a key role in creating memorable experiences and ensuring every interaction reflects the warmth, personality, and service standards of the House.
This is an exciting opportunity for someone who thrives in a fast-paced hospitality environment, enjoys building relationships, and takes pride in delivering exceptional guest experiences.
What You'll Do
- Welcome members, guests, and visitors with confidence, warmth, and professionalism.
- Manage reservations, enquiries, guest arrivals, and member requests across multiple House outlets.
- Handle incoming calls and ensure enquiries are directed efficiently.
- Support members with bookings, recommendations, and personalized service.
- Coordinate guest lists and assist with events, screenings, and rooftop activations.
- Take In-Room Dining orders and maintain knowledge of menus, events, and House offerings.
- Act as a brand ambassador, creating positive first and lasting impressions.
- Collaborate closely with operational teams to ensure seamless member experiences.
What We're Looking For
- Passion for hospitality, lifestyle, and guest experience.
- Excellent communication and interpersonal skills.
- A confident and engaging personality.
- Ability to remain calm and professional in a busy environment.
- Strong attention to detail and organizational skills.
- Previous experience in reception, front office, guest relations, membership, or hospitality is preferred.
If you enjoy connecting with people, creating memorable experiences, and being at the heart of a vibrant members' community, we'd love to hear from you.
Similar jobs
Est. 19,160 GBP
The Role… At Soho House, as a Hotel Receptionist, you will be the first point of contact for members and guests, delivering an exceptional arrival and departure experience. Your role is key in ensuring a warm welcome, sm…
Est. 46,000 USD
Scope of the Job At Soho House, a Club Receptionist/Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting gue…
Est. 40,000 USD
The role… At Soho House, the Club Reception is responsible for welcoming, directing or signing in all members and guests to the property. As Club Reception, you will wear many hats and oversee the diverse portfolio of yo…
Est. 32,340 GBP
The Role… At Soho House, as the Receptionist, you will play a crucial role in delivering seamless front-of-house service while supporting the day-to-day coordination of Club operations, the first point of contact for mem…
Who We Are… We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, E…
Est. 36,450 GBP
The Role… At Soho House, as the Head Receptionist, you will lead the front desk team in providing a warm, professional, and seamless welcome to all members, guests, and visitors. As the first point of contact, you will s…
As a Receptionist at Soho House, your role is to deliver excellent service to create memorable experiences for our members and guests. Your main focus is to deliver a magical first impression, welcoming members and guest…
Est. 32,340 GBP
The Role… At Soho House, as the Receptionist, you will play a crucial role in delivering seamless front-of-house service while supporting the day-to-day coordination of Club operations, the first point of contact for mem…
Est. 32,340 GBP
The Role… At Soho House, as the Receptionist, you will play a crucial role in delivering seamless front-of-house service while supporting the day-to-day coordination of Club operations, the first point of contact for mem…
Est. 40,000 USD
The role… At Soho House, the Front Desk Agent, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk…
Key Responsibilities – Assistant Waiter As an Assistant Waiter, you play an important role in creating memorable dining experiences for our members and guests. Working alongside the service team, you'll ensure every inte…
Est. 28,000 EUR
The place… Located on Avenida Tibidabo, our third Casa in the city will include a state-of-the-art gym, a full-service spa and hair salon, an 18 m² outdoor pool, a café, and two floors of club space. Job Purpose As a Spa…
Est. 40,000 USD
The role… At Soho House, the Front Desk Agent, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk…
Est. 45,000 USD
The role… At Soho House a Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incomin…
Security Team Leader Soho House Mumbai About the Role At Soho House, safety is an invisible craft—felt in every seamless arrival, every relaxed conversation, and every moment of comfort our members experience. We are loo…
Est. 25,000 EUR
Soho House & Co. – Barcelona. The place… Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and mi…
Est. 32,340 GBP
The Role… At Soho House, as the Cloakroom Attendant, you will play a crucial role in delivering seamless front-of-house service while supporting the day-to-day coordination of Club operations, the first point of contact…
Est. 46,000 USD
The role… At Soho Works, a Receptionist, is responsible for welcoming, directing or signing in all members and guests to the Soho Works property. You will also be responsible for maintaining the reception desk, coffee st…
Est. 55,000 USD
The role… At Soho House the Overnight Front Office Manager encompasses the highest level of hospitality and approachability by creating professional relationships with internal and external stake holders, developing/crea…
The Role… At Soho House the Membership Manager is responsible for directly supervising and organizing the meetings, processes and initiatives required to generate, maintain and grow the Clubs carefully chosen membership…
Scope of the Job Job Purpose: Member Relations Managers are responsible for the end to end successful experience of every member and guest who visits or stays in our Houses through the planning, outreach, welcome and eng…
Est. 55,000 USD
Job Role... The Membership Manager supports the Head of Membership and the site in delivering across member acquisition and retention, as well as all aspects of member management. This includes new member introductions,…
Est. 55,000 USD
Scope of the Job Job Purpose: Member Relations Managers are responsible for the end to end successful experience of every member and guest who visits or stays in our Houses through the planning, outreach, welcome and eng…
The role… At Soho House the Front Office Manager encompasses the highest level of hospitality and approachability by creating professional relationships with internal and external stake holders, developing/creating effic…
Est. 45,000 GBP
The Role… At Soho House, the Assistant General Manager is responsible for supporting all aspects of the business in conjunction with the General Manager. The AGM oversees service standards, operational efficiency, member…
Est. 32,340 GBP
The Role… At Soho House, a Host plays an essential role in welcoming and greeting members and guests, managing the table booking systems and supporting with floor team to seat current bookings and prepare tables for the…
Est. 48,000 USD
The role… At Soho House a Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incomin…
Est. 30,480 GBP
The Role… At Soho House, a Host plays an essential role in welcoming and greeting members and guests, managing the table booking systems and supporting with floor team to seat current bookings and prepare tables for the…
Est. 32,340 GBP
The Role… At Soho House, a Health Club Host is the face of the fitness area, providing a warm welcome, excellent service, and continuous support to ensure members and guests enjoy a clean, safe, and motivating workout en…
Job Purpose: The Membership Director, Asia is responsible for overseeing the development, acquisition, and retention of Soho House members across Asia, including Soho House Hong Kong, Soho House Mumbai, Soho House Bangko…