Description
The Role…
At Soho House a Food & Beverage Manager is responsible for managing service, quality control and consistent F&B experience is executed under the direction of the General Manager. The F&B Manager owns daily / weekly / monthly delivery on special projects and ensuring optimal member, guest and staff experience is executed. As a Food and Beverage Manager you will develop as a leader in the hospitality industry through exceptional leadership, P&L review, forecasting, interviewing / hiring specific areas of the business, inventory, purchasing, vendor relationships and ensuring the business is optimized to its highest standards. staff and finance.
A successful Food and Beverage Manager will maximize sales and revenue through building relationships with customer understanding and implementing opportunities that drive efficiency and effective process. The F&B Manager will be largely responsible for service standards, elevating member/guest experience, hiring, training and oversight of F&B staff scheduling.
Main Duties…
- Influential leader who proactively manages the operations in conjunction with General Manager to ensure service, staffing and member/guest experience is above par and profit meets targeted budgets
- Passionate about guest service and articulate in communicating with and interacting with members, guests, staff to preserve excellent levels of internal and external customer service
- Partner with internal and external stake holders to create, design, train and implement exceptional menus, purchase goods and continuously make necessary improvements
- Proactive in identifying customers’ needs and responsive in developing action plan that enhances experience and mitigates risk
- Engage and comply to HR (People & Development) guidelines and support recruitment efforts to ensure we are attracting, retaining and training all new hires to be high performers with high potential
- Establish targets, KPI’s, schedules, policies and procedures
- Drive transparency and open channel of communication that fosters team awareness, ownership and accountability with emphasis in motivation and teamwork
- Comply with all allergy procedures and maintaining a clean, sanitary, healthy and safe work environment for staff, members, guests and safety regulations
- Responsible for weekly/daily recaps that entail various aspects of the shift including but not limited to; service standards, allergy procedure, staffing, sales, profit and proactive solutions to mitigate future risk
Required Skills/Qualifications:
- Minimum of 5+ years’ experience in a similar capacity
- Detail oriented, process driven and ability to problem solve in high-volume and demanding fast-paced environments
- POS (or alternative), Open Table, Opera, Tripleseat or other Hospitality driven technologies experience
- Passionate and influential leader who positively communicates cross-functionally and leads a team to drive efficient and effective best practices through service
- Passionate about food and beverages trends and best practices and local health & safety compliancy regulations
- Ability to manage personnel and meet / exceed financial targets
- Guest-oriented and service-minded as well as flexible and pro-active
- Smart Serve certified
Physical Requirements
- Must be able to seize, grasp, turn and hold objects with hands.
- Must be able to make periodical fast paced movements are required to go from one part of the property to others.
- Must be able to move, pull, push, carry or lift at least 30 pounds.
- Must be able to occasionally kneel, bend, crouch and climb is required.
- Must be able to perform physical activities such as lifting, cleaning, and stooping.
- Must be able to stand, walk, lift, and bend for long periods of time.
Why work with us...
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
- Health Care: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
- Paid Time Off: Full- Time Employees have sick day's + vacation days
- Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
- Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
- Learning & Development: An extensive range of internally and externally run courses are available for all employees.
- Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
- Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
In accordance with Ontario Employment law, the salary range for this role if filled within Ontario is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. This posting is for an existing vacancy.
Similar jobs
Location: HWY 403 & Dundas St W, Mississauga About the Role The Facilities & Maintenance Manager is responsible for planning, monitoring, and managing maintenance operations within a Distribution Centre and to en…
S'more about the team If you’re keen to join a dynamic team on a journey to scale with your out-of-the-box thinking and rigorous problem solving, look no further. We have an exciting opportunity to be the Chief of Staff…
S'more about the team: Reporting into the Senior Director of National Production, you will oversee all fulfillment processes (warehouse, portioning, and pick & pack) within a HF Distribution Centre. Your focus is to…
After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will re…
About the Role As a Machine Operator you will work within our Production and Maintenance Team to operate equipment, perform the automation and preventative maintenance programs at our facilities, and work to ensure opera…
S'more about the team Shape the conversation around one of Canada's most recognizable brands. HelloFresh is seeking a content leader to advance the brand's strategic initiatives and shape its comprehensive content strate…
S'more about the team The Workplace Experience Specialist role is responsible for the end-to-end management of the physical office environment and the daily employee experience. This role ensures that the Toronto campus…
Location: 5491 Timberlea Blvd. Mississauga, L4W 2T6 Shift: Monday to Friday from 9:00am to 5:00pm S'more about the team: HelloFresh Canada is seeking a Warehouse Supervisor to join our team at our Distribution Centre. Re…
Location: 3520 Laird Road Mississauga, L5L 5Z7 About the Role As the Production Team Lead, you will report to the Production Manager and support the vision for the plant on a high level - building the team and crafting i…
Schedule: Mon - Fri (9AM - 5PM) - may vary based on business needs Location: 110 Spadina Ave, Suite 200, Toronto, ON, M5V 2K4 Hybrid: 3 days on-site S'more about the team As a Product Manager at Factor Canada, you are re…
After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will re…
Schedule: Tuesday to Saturday, Monday to Friday or Sunday to Thursday covering 4:00 PM - 12:00 AM with flexibility outside these hours based on business needs. Location: (Laird) HWY 403 & Dundas St W, Mississauga S'm…
Location: 3520 Laird Road Mississauga, L5L 5Z7 About the Role As the Production Team Lead, you will report to the Production Manager and support the vision for the plant on a high level - building the team and crafting i…
Shift: This role supports an evening shift schedule. This schedule is subject to change based on business needs and may include rotational shifts as required. Location: 3520 Laird Rd, Mississauga, ON L5L 5Z7 About the Ro…
Location: HWY 403 & Dundas St W, Mississauga Shift: This position will provide a fulltime schedule covering our below operational hours, availability to work outside these hours will be required as per business needs…
About the Role: We are seeking a Junior Sous-Chef responsible for helping oversee the daily kitchen operations. This role will ensure that all food prepared meets the highest quality standards and follows all SOP's and c…
Job Title: Production Associate Location: HWY 403 & Dundas St W, MississaugaShift: This position will require open availability covering our operational hours, including evening and weekends. About the Role Are you r…
S'more about the team: We are looking for an Associate Category Manager, Grocery who will help us build out our vendor network and continuously improve our end-to-end sourcing process. Reporting to the Senior Manager, St…
S'more about the team We're seeking a Manager, Supply Planning and Inventory to join our growing Supply Chain organization to enhance supply planning and inventory governance and framework, optimize medium term planning…
Location: 3520 Laird Road Mississauga, L5L 5Z7 Shift: Thursday to Monday 6:30 PM to 2:30 AM or Wednesday to Sunday 5:00 PM – 1:30 AM (Schedule may vary as per business needs) S'more about the team We are looking for a fu…
Schedule: Wednesday to Sunday 5:00 PM to 1:30 AM Location: HWY 403 & Dundas St W, Mississauga S'more about the team We are looking for a full-time Production Manager who will oversee our fulfillment activities, for o…
About the Role: Are you ready to join an exciting and dynamic team? We are looking for a highly motivated individual to join us as a Sanitation Associate. As a Sanitation Associate, you will report to the Sanitation Supe…
Location: HWY 403 & Dundas St W, Mississauga About the Role: Reporting to the Facilities and Maintenance Supervisor, the Maintenance Technician II is accountable for planning and coordinating maintenance activities a…
The role We're looking for a Staff Backend Engineer to join our Ingredient to Product tribe at HelloFresh. This is a high-impact individual contributor role sitting at the intersection of Food Systems and Backend Enginee…
S'more about the team Our operation planning team is focused on optimizing our planning processes and forecasting capabilities. We’re a globally distributed team operating across 7+ brands in 15+ countries, building desi…
Est. 25,000 GBP
*** This is where your organization can create a consistent intro to all of your jobs, creating consistency in voice and messaging across all job posts *** C'est ici que votre organisation peut créer une introduction coh…
We are seeking an experienced sourcing manager to join our Packaging Strategic Procurement team! In this role, you will be responsible for developing and executing sourcing strategies to improve our cost structure, the q…
This role will provide a full time schedule, availability to work weekends and evenings will be required as per business needs. S'more about the team Factor Canada is seeking a Warehouse Supervisor to join our team at ou…
S'more about the team We are seeking an Executive Chef responsible for overseeing the daily kitchen operations of our brand: Factor, a healthy, ready-to-heat meal delivery service. Reporting to the Senior Manager, Produc…
About the Role: As a Warehouse Associate II you will be responsible for accurately and safely gathering, packaging, and preparing products according to the weekly sales order and establishing practice and procedures for…