Sr Shipping Expeditor
Taco Family of CompaniesCranston, Rhode Island, United States · Posted 23 days agoDescription
As a family-owned and operated company, we feel a special obligation to the employees who comprise our Taco family. We are committed to offering employees access to the tools necessary to live long and productive lives. We strive to instill in all of our employees:
- A positive mental attitude that helps us to be a leader in the industry
- A commitment to building strong relationships, both inside and outside the organization
- A desire to learn, grow, and contribute to moving our strategy forward
- A need to create and to innovate
Employment Type: Regular Full Time
Shift: 1st Shift
Work Status: Onsite
Position Summary
The Sr. Shipping Expeditor is responsible for the end-to-end execution of high-priority and expedited orders, ensuring speed, accuracy, and exceptional service. This position serves as a key liaison between Account Managers and warehouse operations, proactively driving communication, resolving issues, and maintaining strict adherence to service level expectations.
In addition to hands-on fulfillment responsibilities, the Sr. Shipping Expeditor leads prioritization efforts, supports process improvements, and sets performance standards for expedited shipping within the warehouse.
Measures of success:
- Achieve and sustain a 98%+ on-time delivery rate across all shipments
- Maintain inventory accuracy of 99%+ through rigorous audits and cycle counts
- Deliver 5–10% annual logistics cost savings through process optimization and strategic sourcing
- Implement at least two major processes or technology improvements annually that enhance service or efficiency
- Maintain clear, professional communication via Microsoft Teams, email, and cross-functional channels
Responsibilities
Responsibilities include but are not limited to:
Expedited Order Leadership
- Own the full lifecycle of expedited and priority orders from allocation through shipment
- Serve as the primary escalation point for Account Managers on urgent orders
- Proactively communicate order status, risks, and resolutions in real time
- Prioritize and sequence expedited workload to meet critical deadlines and customer expectations
- Identify and resolve bottlenecks impacting order flow
Advanced Order Fulfillment
- Utilize Fulfillment Workbench (or WMS/ERP) to allocate inventory and manage order execution
- Oversee and perform picking, packing, and verification of high-priority shipments
- Ensure compliance with all shipping requirements, including carrier selection and service levels
- Validate accuracy of product, documentation, and labeling prior to shipment
- Coordinate same-day, overnight, and specialized shipping needs
Operational Support & Continuous Improvement
- Support standard shipping operations during non-peak expedited periods
- Lead by example in productivity, accuracy, and efficiency on the warehouse floor
- Recommend and implement process improvements related to expedited workflows
- Assist in training and mentoring team members on fulfillment and expedited order processes
Inventory & Warehouse Operations
- Conduct and review cycle counts to ensure inventory accuracy
- Investigate and resolve inventory discrepancies tied to expedited orders
- Support consolidation efforts and warehouse organization initiatives
- Perform small parts picking and other operational tasks as required
Communication & Data Management
- Track and report expedited order status using Excel and internal systems
- Partner with Account Managers, leadership, and warehouse staff to ensure alignment and execution
Qualifications
Required:
- High School diploma or equivalent preferred
- 5+ years of warehouse, logistics, or distribution experience, with demonstrated experience handling priority or expedited orders
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