Associate Manager - Operations
Uber FreightCharlotte, North Carolina, United States · Posted 20 days agoDescription
About the Role
The Associate Manager, Operations, is responsible for managing a single or group of client(s). This includes providing support to the operations team and reporting to clients as needed. This position is also responsible for managing the daily operations, maintaining and reporting on standard work processes to ensure that the transportation solution for each account is fully maintained for accuracy and efficiency. This position will be located on-site with customers in Charlotte, NC and will require some travel.
What the Candidate Will Do
- Proactively identify and communicate issues, propose and implement solutions for continuous improvement regarding processes, cost, service, and profitability
- Conflict resolution and problem solving
- Determine eligibility for additional non-committed freight to be awarded to internal brokerage services and actively support and encourage the awards
- Develop and distribute customer reports and internal performance management reports
- Negotiate and contract rate agreements with carriers, reconcile established rate levels with available purchased transportation providers, seek out new carriers to provide service at competitive rate levels
- Rate Quotes
- TMS Updates/Maintenance (including rates, SRG, OCA, FAM, SPT, etc.)
- Monitor and hold team accountable for all key job functions
- Review, analyze, and understand matters related to P&Ls
- Deliver cost savings / cost containment to customer and/or Uber Freight
Basic Qualifications
- High School diploma for GED equivalent
- Minimum 2 years of related experience
- Travel required
Preferred Qualifications
- Bachelor’s degree
- 4 years of logistics or customer service experience
- 2 years of management experience
- Working Knowledge and Utilization of the appropriate TMS
- Advanced computer skills, including knowledge of Microsoft Tools / Google Workspace
- Reporting and Analytics (Ability to run BI reports; validate information; understand report, and offer feedback and deliver insights to your manager and or customer contacts on the information contained within the report)
About Uber Freight
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.
Candidate Privacy Notice
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Similar jobs
Est. 85,000 USD
Schedule: Full Time Job Type: Hybrid Salary Type: Salary Req #: 2928 No immigration sponsorship or transfer available for this role. About the Role The Sr. Strategic Customer Success Partner I is an individual contributo…
Est. 54,913 USD
Schedule: Full Time Job Type: Hybrid Salary Type: Salary Req #: 3281 About the Role The Account Manager II is responsible for providing a best-in-class customer experience, serving as the first line of contact for our cu…
Est. 65,000 USD
Schedule: Full Time Job Type: On-site Salary Type: Salary Req #: 2915 No immigration sponsorship or transfer available for this role. About the Role This position will work in office 5 days per week. The Account Manager…
Est. 112,000 USD
Schedule: Full Time Job Type: Hybrid Salary Type: Salary Req #: 2628 About the Role A Sr. Manager, Intermodal Operations sets the strategy across the multiple teams that own intermodal account operations, supporting both…
Est. 81,500 USD
Schedule: Full Time Job Type: Hybrid Salary Type: Salary Req #: 2934 About the Role An Operations Manager, Intermodal Operations sets the strategy across their team, supporting intermodal account operations for customers…
Est. 140,000 USD
Schedule: Full Time Job Type: Hybrid Salary Type: Salary Req #: 2996 ***No immigration sponsorship or transfer available for this role.**** About the Role As the Director of Strategic Customer Success & Growth, you w…
Est. 41,424 USD
Schedule: Full Time Job Type: On-site Salary Type: Hourly Req #: 3236 Work Location: 7801 Third Flag Parkway, Suite 200 Austell GA Shift(s): BH Days: 5:00 AM -15:00 Wed - Sat About the Role The Logistics Specialist is re…
Est. 120,000 USD
Schedule: Full Time Job Type: Hybrid Salary Type: Salary Req #: 2975 **No immigration sponsorship or transfer available for this role.** About the Role The Principal Strategic Customer Success Partner is responsible for…
Est. 42,336 USD
Schedule: Full Time Job Type: On-site Salary Type: Hourly Req #: 3236 Work Location: 3550 Roy Orr Blvd, Ste 140 Grand Prairie TX 75050 Shift(s): BH Nights: 14:00 PM -00:00 Wed - Sat About the Role The Logistics Specialis…
Est. 115,000 USD
Schedule: Full Time Job Type: Hybrid Salary Type: Salary Req #: 3123 No immigration sponsorship or transfer available for this role. About the Role Uber Freight is seeking a Lead Logistics Engineer to help design, analyz…
Est. 43,440 USD
Schedule: Full Time Job Type: On-site Salary Type: Hourly Req #: 3236 Work Location: 280 Madsen Dr, Bloomingdale IL 60108 Shift(s): FH Days: 5:00 AM–3:00 PM, Sunday–Wednesday | FH Overnights: 9:00 PM–7:00 AM, Sunday–Wedn…
Est. 114,000 USD
Schedule: Full Time Job Type: Hybrid Salary Type: Salary Req #: 3123 No immigration sponsorship or transfer available for this role. About the Role Uber Freight is seeking a Lead Logistics Engineer to help design, analyz…
Est. 110,000 USD
Schedule: Full Time Job Type: Hybrid Salary Type: Salary Req #: 2998 No immigration sponsorship or transfer available for this role. About the Role This position will work at onsite at our customer facility in Franklin,…
Est. 115,000 USD
Job ID: 3303 Position Title: Manager, Logistics Engineering Company/Employer: Uber Freight US LLC Location: 3010 Gaylord Parkway, Suite 200, Frisco, TX 75034 JOB DUTIES AND RESPONSIBILITIES: Coordinate SME (Subject Matte…
Est. 55,000 USD
Schedule: Full Time Job Type: On-site Salary Type: Salary Req #: 3140 No immigration sponsorship or transfer available for this role. About the Role This position will work in our Stuttgart, Arkansas office 5 days per we…
Est. 124,000 USD
Schedule: Full Time Job Type: Hybrid Salary Type: Salary Req #: 3123 No immigration sponsorship or transfer available for this role. About the Role Uber Freight is seeking a Lead Logistics Engineer to help design, analyz…
Est. 95,000 USD
Schedule: Full Time Job Type: Hybrid Salary Type: Salary Req #: 3050 **No immigration sponsorship or transfer available for this role.** The Lead Strategic Customer Success Partner is a senior client-facing role responsi…
Est. 62,400 USD
Schedule: Full Time Job Type: Hybrid Salary Type: Salary Req #: 3014 About the Role Customer Support Specialist III is a key contributor to our operations division. The primary responsibility is to ensure that customer s…
Est. 57,000 USD
Schedule: FTJob Type: HybridSalary Type: SalaryReq #: 3174 No immigration sponsorship or transfer available for this role. About the RoleThe Account Manager representative will be a hybrid role responsible for carrier sa…
Est. 110,000 USD
Schedule: Full Time Job Type: Remote/Hybrid Salary Type: Salary Req #: 3111 About the Role The Lead Strategic Customer Success Partner is a senior client-facing role responsible for driving performance, retention, and gr…
Est. 113,500 USD
Schedule: Full Time Job Type: Hybrid Salary Type: Salary Req #: 2879 About the Role The Manager, Pricing is responsible for leading day to day pricing execution, using proactive analysis and process improvements to incre…
Schedule: FT Job Type: On-site Salary Type: Salary Job Level: M1 Req #: 3011 About the Role The Associate Manager is responsible for managing a team while designing, executing, and reporting on standard work processes to…
Est. 54,500 USD
Schedule: Full Time Job Type: Hybrid Salary Type: Salary Req #: 3026 About the Role The Account Manager II is responsible for providing a best-in-class customer experience specific to our intermodal division, serving as…
Est. 145,500 USD
Schedule: Full Time Job Type: Hybrid Salary Type: Salary Req #: 3123 No immigration sponsorship or transfer available for this role. About the Role Uber Freight is seeking a Lead Logistics Engineer to help design, analyz…
Est. 55,000 USD
Schedule: Full Time Job Type: Hybrid Salary Type: Hourly Req #: 2711 **No immigration sponsorship or transfer available for this role.** About the Role The Logistics Specialist – Customer Load Planner is responsible for…
Est. 158,425 USD
Schedule: Full Time Job Type: Remote Salary Type: Salary Req #: 2833 About the Role You'll step into an established enterprise book of business and focus on what great sellers do best: expanding, deepening, and maximizin…
Est. 60,000 USD
Schedule: Full Time Job Type: Onsite Salary Type: Salary Req #: 3044 About the Role As a Carrier Sales Representative, you are a key contributor to Uber Freight's business by generating and maintaining carrier relationsh…
Est. 96,000 USD
Schedule: Full Time Job Type: Hybrid Salary Type: Salary Req #: 3145 No immigration sponsorship or transfer available for this role. About the Role We are looking for a Senior Analyst to join our Strategic Finance team a…
Est. 145,000 USD
Schedule: Full Time Job Type: Hybrid Salary Type: Salary Req #: 3035 No immigration sponsorship or transfer available for this role. About the Role The Senior Manager, Benefits is responsible for leading the administrati…
Est. 60,000 USD
Schedule: Full Time Job Type: On Site Salary Type: Salary Req #: 2610 About the Role As a Carrier Sales Representative, you are a key contributor to Uber Freight's business by generating and maintaining carrier relations…