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Site Reliability Expert

ValtechRemote · Posted 1 day ago
Full-timeRemote
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Description

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.

We are proud of:

The role

Please be aware thet French speaking skills are needed for this role.

We are seeking a highly experienced Site Reliability Expert to lead and drive observability, reliability, and operational excellence initiatives across complex cloud-native environments. This role goes beyond platform administration and requires a strong Site Reliability Engineering (SRE) background, combining observability expertise with production operations, automation, and reliability best practices.

The ideal candidate will be an experienced technical leader capable of defining observability standards and strategies, supporting product teams, implementing reliability practices, and enabling scalable monitoring solutions across distributed microservices architectures.

You will thrive in this role if you are:

  • A curious problem solver who challenges the status quo
  • A collaborator who values teamwork and knowledge-sharing
  • Excited by the intersection of technology, creativity and data
  • Experienced in Agile methodologies and consulting (a plus)

Role responsibilities

  • Define and implement observability strategies, standards, and governance across applications and platforms.
  • Design and maintain monitoring, alerting, dashboarding, and reporting solutions using Dynatrace or equivalent observability platforms.
  • Establish and drive SRE best practices, including Service Level Indicators (SLIs), Service Level Objectives (SLOs), error budgets, and symptom-based alerting.
  • Partner with engineering and product teams to improve system reliability, performance, and operational maturity.
  • Develop standards for tagging, ownership, dashboard design, access management, and alerting governance.
  • Support teams that are not specialized in observability by providing guidance, coaching, and knowledge transfer.
  • Lead technical workstreams, prioritize initiatives, and ensure successful delivery within defined timelines and budgets.
  • Analyze distributed systems and troubleshoot complex production issues using monitoring and tracing data.
  • Promote documentation, operational rigor, and continuous improvement across engineering teams.
  • Collaborate effectively within a distributed, multilingual environment.

Must have qualifications

To be considered for this role, you must meet the following essential qualifications:

Site Reliability Engineering & Observability

  • Significant experience in Site Reliability Engineering (SRE) within large-scale production environments.
  • Deep understanding of:
  • Service Level Indicators (SLIs)
  • Service Level Objectives (SLOs)
  • Error Budgets
  • Symptom-based Alerting
  • Proven expertise with enterprise observability platforms such as:
  • Dynatrace
  • Datadog
  • New Relic
  • AppDynamics

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