Description
The Manager, Global Facilities is a strategic leadership role responsible for the end-to-end management of the organization’s global physical footprint, encompassing 80–100 multi-use facilities including corporate offices, operations centers, field locations, and specialized environments.
This role integrates global facilities operations with project and infrastructure leadership, transitioning the function from reactive service delivery to a proactive, program-driven model. The position oversees global infrastructure expansions, capital projects, workplace modernization, and operational excellence across all sites.
Partnering closely with IT, Security, HR, and executive leadership, this individual ensures that facilities and infrastructure are aligned with corporate strategy, enabling a scalable, secure, and high-performing global environment.
Key Responsibilities
Global Facilities Operations
- Oversee day-to-day operations across 80–100 global facilities, ensuring safety, reliability, and consistent service delivery.
- Establish and implement global standards for maintenance, workplace services, and operational performance.
- Manage preventive and corrective maintenance programs in compliance with local regulations and corporate policies.
- Monitor and maintain critical building systems (HVAC, electrical, plumbing, life safety, and access control) to ensure operational uptime.
Infrastructure Strategy, Project Governance & Leadership
- Establish and lead a Facilities framework, standardizing project delivery, governance, and reporting across global sites.
- Develop and maintain key project artifacts including Project Charters, Work Breakdown Structures (WBS), schedules, and governance models.
- Lead stakeholder management across Facilities, IT, Security, and executive leadership to align infrastructure initiatives with business strategy.
- Drive a transition to a project-governed operating model, ensuring consistency, scalability, and accountability in delivery.
Capital Projects & Infrastructure Delivery
- Oversee the full lifecycle of global capital improvement projects (CIP), including site builds, relocations, expansions, and decommissioning.
- Ensure all initiatives are delivered within the triple constraint: scope, schedule, and budget.
- Manage schedule baselines, critical path analysis, and project execution across multiple concurrent initiatives.
- Lead change management processes to address evolving business requirements during project execution.
- Partner with IT and Security on infrastructure deployments including network upgrades, access control, and smart building technologies.
Real Estate Portfolio & Space Management
- Partner with divisional leaders to drive space planning, occupancy management, and workplace optimization strategies across a diverse global portfolio.
- Partner with business units to forecast space needs and align facilities with organizational growth.
- Execute structured project delivery for relocations, consolidations, and expansions.
Vendor, Procurement & Contract Management
- Lead global procurement efforts, including RFP development, vendor selection, and contract negotiation.
- Manage vendor performance through defined SLAs, KPIs, and quality metrics.
- Drive cost optimization through strategic sourcing, vendor consolidation, and performance management.
Risk Management, Compliance & Business Continuity
- Maintain a global risk register for facilities operations and infrastructure projects, identifying and mitigating risks to business continuity.
- Ensure compliance with all regulatory, environmental, and safety requirements across multiple jurisdictions.
- Partner with EHS, Security, and HR on safety programs, emergency preparedness, and incident response.
- Support business continuity planning through proactive risk identification and mitigation strategies.
Financial & Program Management
- Develop and manage annual operational and capital budgets for the global facilities portfolio.
- Track project and portfolio financial performance, ensuring alignment with business objectives.
- Provide structured reporting, including status updates, risk tracking, and executive dashboards.
Leadership & Cross-Functional Collaboration
- Lead a distributed team of facilities professionals, vendors, and project stakeholders across regions.
- Serve as a key liaison between Facilities, IT, Finance, HR, and executive leadership.
- Foster a culture of operational excellence, project discipline, and continuous improvement.
- Deliver high-quality workplace environments that enhance employee experience and productivity.
Qualifications
- 7–10 years of experience in Facilities Management, Corporate Real Estate, Infrastructure Delivery, or Project Management in a global or multi-site environment.
- Proven experience managing large-scale portfolios (50+ sites) and delivering multi-million-dollar capital projects.
- Project Management Professional (PMP) certification preferred/strongly desired.
- Demonstrated expertise in project governance and cross-functional program delivery.
- Strong knowledge of building systems, facilities operations, and workplace environments.
- Experience partnering with IT and Security on infrastructure-related initiatives.
- Strong financial acumen, including budgeting, forecasting, and cost optimization.
- Excellent communication, stakeholder management, and leadership skills.
- Certifications such as IFMA (CFM/FMP) or BOMA RPA are a plus.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
- Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
- Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
- Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
- Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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