Veterinary Practice Manager
Veterinary Practice PartnersBrooklyn, New York, United States · Posted 3 days agoDescription
Northside Veterinary Clinic is seeking a full-time Practice Manager.
Salary: $100,000 - $120,000 per year, determined by the candidate's skills, experience, and qualifications. Eligibility for up to 15% performance-based annual bonus.
Schedule: Full-time, salaried position (approx. 40 hours per week). Typical schedule Monday through Friday, with occasional after-hours meetings and Saturdays. Flexibility and discretion in creating a schedule.
Retention Bonus: $5,000 retention bonus awarded upon completion of two years of service (paid on the second-year anniversary).
Benefits:
We’re dedicated to your well-being and offer a comprehensive package and professional development opportunities to support your work and home life. These include:
- All the benefits you deserve—medical, dental, vision, and retirement.
- Paid time off. Take the time you need to recharge.
- Employee pet discount because we know your pets are family, too.
- 401(k) with a generous company match to help you invest in your future while you care for pets today.
What to Expect
As you join our mission of "Healing Those That Heal Us," expect to provide leadership and structure to our team of veterinarians, technicians, and support staff.
With a firm understanding of the veterinary industry, and prior experience overseeing hospital operations, you'll be responsible for leading with clarity, managing multiple priorities, and contributing directly to the ongoing excellence and improvement of the hospital and the patients we care for.
Who are we looking for?
- Core qualities:
- Growth mindset – a leader who takes initiative, welcomes feedback, and always seeks avenues for continuously improving
- Independent leader looking for opportunity to take ownership of work and lead by example
- Team approach – puts the team / community first and thrives in a collaborative environment
- Drives results – identifies opportunity areas, develops action plan and executes
- Effective time management, organization, multi-tasking and attention to detail
- Strong communication and conflict resolution skills with staff and clients
- Passionate about great customer service
- Comfortable with computers and software (e.g., Teams, Microsoft Office, Slack, etc.)
- Must have strong capabilities in: balancing needs of business and staff, organization and prioritization, data management & interpretation, problem-solving, computer systems (our practice management system), and the ability to both formulate plans and drive results on your own and in conjunction with the leadership team.
- Previous management experience in a veterinary setting is required.
Requirements & Responsibilities:
- Oversee day-to-day operations in collaboration with Partner Doctors, Medical Director, and Operations Director, with a primary focus on operational excellence, including:
- Manage scheduling of staff, including veterinarians, technician, and support personnel, to ensure adequate coverage and efficient workflow.
- Collaborate with veterinarians and technicians to ensure high standards of patient care and treatment.
- Monitor and improve patient flow and clinic efficiency to minimize wait times and enhance the client experience.
- Develop and implement client retention and outreach programs to enhance client engagement and loyalty.
- Develop and execute marketing and promotional strategies to attract new clients and promote hospital services.
- Build and maintain relationships with clients, community organizations, and referral partners.
- Represent the hospital at community events and participate in outreach activities to enhance the hospital’s reputation.
- Personnel management (e.g., hiring, training, development, performance mgmt. and resolution of staff conflicts)
- Oversee inventory management, including ordering and stocking of medical supplies and equipment.
- Prepare financial reports and analyze performance metrics to identify areas of improvement.
- Develop and manage the hospital’s budget, including monitoring expenses and revenue to ensure financial stability.
- Oversee billing and payment processing, including managing insurance claims and handling client accounts.
- Guide and coach team members toward continuous improvement, maintaining a strong commitment to the client experience.
- Conduct performance evaluations and provide feedback to staff to promote professional development and improve performance.
- Ensure proper maintenance and cleanliness of the hospital’s facilities and equipment.
- Ensure exceptional client service and satisfaction by overseeing front desk operations, including appointment scheduling, check-in/check-out procedures, and client communication.
- Address and resolve client complaints and concerns with empathy and professionalism.
- Demonstrate initiative in balancing the needs of both the business and the staff.
About Us – Northside Veterinary Clinic:
Established in 1997 as Williamsburg, Brooklyn's first integrative veterinary clinic, Northside Veterinary Clinic was founded with the philosophy that all patients should be treated with respect, kindness, and understanding. We are a full-service, state-of-the-art animal hospital with an emphasis on wellness and preventative healthcare for companion animals of all ages.
Our team of four skilled doctors, led by family team of Dr. Daniel Leiman, Dr. Barbara Eisner and Dr. Stacey Leiman, have 30+ years of experience providing personalized and compassionate veterinary care to the Brooklyn community. At Northside Veterinary Clinic, we strive to combine our extensive experience and modern medicine practices to best serve our clients by providing first-rate pet care.
#PRACMNGR
Similar jobs
Est. 69,600 USD
Veterinary Technician Salary: $24 - $42 per hour, determined by the candidate's skills, experience, and qualifications. Schedule: This is a full-time position averaging 35–40 hours per week, four 10-hour shifts. Candidat…
Est. 80,000 USD
Rye Harrison Veterinary Hospital is growing! After 60 years of caring for the pets and families of our community, we're thrilled to be opening our second location in August 2026 — and we're building our growing team righ…
Est. 44,800 USD
Pure Paws Veterinary Care of Clinton Hill is seeking a skilled and compassionate Veterinary Receptionists to serve as the primary point of contact for our clients and their pets. This position plays an integral role in t…
Est. 90,000 USD
Bellevue Animal Hospital is seeking a forward-thinking, business-savvy Hospital Administrator to join our established, six-doctor practice. This leadership role is ideal for someone with a strong background in business o…
Est. 87,500 USD
Veterinary Practice Manager PetCare Veterinary Clinic | Roseville, CA Salary: $75,000–$100,000 annually, based on experience, plus annual performance bonus (up to 15%) Lead a Team. Build a Culture. Make a Difference. Gre…
Est. 38,400 USD
Pine Woods Animal Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experi…
Est. 85,500 USD
Are you a natural leader with a passion for animal care and team development? Edmonds-Westgate Veterinary Hospital is seeking a Veterinary Hospital Manager who brings together operational excellence, a talent for mentors…
Est. 165,000 USD
Medical Director | Partnership Opportunity – Onsite Housing Available Salary: $150,000 - $180,000 base + split production Additional: Sign-on bonus, relocation support, retention bonus Medical Director Stipend: To be det…
Est. 130,000 USD
Veterinarian - New Grads Welcome Salary: $110,000 - $150,000 per yearLocation: 535 East Meadow Ave, East Meadow, NY 11554 East Meadow Veterinary Clinic is hiring a full-time Associate Veterinarian to provide comprehensiv…
Est. 152,500 USD
Veterinarian – Onsite Housing Available Salary: $145,000 - $160,000 base + split production Additional: Sign-on bonus, relocation support, retention bonus, on-site housing Housing: To support relocation, a renovated 3-be…
Est. 52,000 USD
Licensed Veterinary Technician (LVT)—Northbrook Animal Hospital Northbrook Animal Hospital is seeking an experienced Licensed Veterinary Technician (LVT) to join our three-doctor team. This is an excellent opportunity fo…
Est. 120,000 USD
Associate Veterinarian (DVM) – North Suffolk Animal Clinic | Suffolk, VA Join a Team Where Great Medicine and Great People Come First North Suffolk Animal Clinic is seeking an Associate Veterinarian (DVM) to join our gro…
Est. 52,000 USD
Lead Client Service Representative – Veterinary Practice Salary: $25-$29 per hour, based on the candidate's skills, experience, and qualifications. $1,500 Sign On Bonus! Schedule: This is a full-time position. Hospital h…
Est. 44,800 USD
Sunset Animal Clinic is seeking an experienced Veterinary Technician to join our team and support both outpatient care and procedural services, including surgery and dentistry. We are seeking a versatile, client-focused…
Est. 37,680 USD
Bay Ridge Animal Hospital/Annapolis Cat Practice is hiring a full-time Veterinary Assistant to work alongside our team of experienced veterinarians, skilled technicians, and devoted support staff to ensure each animal re…
Est. 29,120 USD
Bay Breeze Animal Clinic is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through c…
Est. 62,400 USD
Pure Paws Veterinary Care of Hell's Kitchen is hiring a full-time Veterinary Assistant to work alongside our team of experienced veterinarians, skilled technicians, and devoted support staff to ensure each animal receive…
Est. 70,000 USD
Lead with Purpose. Build Culture. Drive Lasting Change. Are you the kind of leader who sees opportunity where others see challenges? Do you thrive on building engaged teams, creating accountability, and transforming hosp…
Est. 150,000 USD
Sanford Oaks Animal Clinic is searching for a skilled veterinarian (DVM) become our a Medical Director to lead our small animal hospital in North Texas. Role and experience: Dr. Karen Young and her team have been providi…
Est. 39,960 USD
Veterinary Receptionist East Greenbush Animal Hospital is seeking a skilled and compassionate veterinary receptionist to serve as the primary point of contact for our clients and their pets. This position plays an integr…
Est. 275,000 USD
World Class Medicine.Purpose-Driven Partnership. Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U.S. Our hospitals are staffed by board-certified specialists, cr…
Est. 44,800 USD
Tenafly Veterinary Center is hiring a full-time Veterinary Assistant to work alongside our team of experienced veterinarians, skilled technicians, and devoted support staff to ensure each animal receives the best possibl…
Est. 84,000 USD
Part-Time Veterinarian (Outpatient Only, No Surgery or Dentistry) Salary: $70,000 per year + 20% production (no negative accrual) Sign-On Bonus: $15,000 paid after 6 months Location: 1255 Niagara St, Buffalo, NY 14213 Sc…
Est. 135,000 USD
Veterinarian Salary: $120,000 – $150,000 per year + pro-sal Sign on Bonus: Available for qualified candidates Location: 2 Springhurst Dr. S., East Greenbush, NY 12061 East Greenbush Animal Hospital is hiring a full-time…
Est. 31,920 USD
Meadowbrook Veterinary Clinic is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client exp…
Est. 82,500 USD
Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in min…
Est. 41,440 USD
South Shore Veterinary Hospital is seeking an experienced Veterinary Assistant to join our team and support exceptional experiences for our clients and patients across all aspects of hospital care. This is an excellent o…
Est. 69,600 USD
Bay Animal Hospital is seeking an experienced Registered Veterinary Technician to join our team! Our technicians are pivotal in delivering exceptional care to our patients. In this role, you will maintain detailed record…
Est. 160,000 USD
Edmonds-Westgate Veterinary Hospital Veterinary Medical Director Lead Great Medicine. Support Great People. Enjoy Life in Edmonds. Edmonds-Westgate Veterinary Hospital is seeking a Veterinary Medical Director to lead our…
Est. 44,800 USD
Churchland Animal Clinic is seeking an experienced Veterinary Assistant to join our team and help create exceptional experiences for clients and patients across exam room and surgical workflows. We are seeking a skilled,…