Infusion Scheduling Coordinator - Full Time - Wolf River
West Cancer CenterGermantown, Tennessee, United States · Posted 1 day agoDescription
Job Title: Infusion Scheduling Coordinator
About Us
At West Cancer Center, we’re more than just a treatment center — we are a community dedicated to providing comprehensive cancer care. Our multidisciplinary teams work collaboratively to support every patient with compassion, innovation, and excellence.
Position Overview
The Infusion Scheduling Coordinator is responsible for planning and coordinating chemo/infusion treatments to ensure patients are scheduled accurately and efficiently. This role is vital in improving patient access by balancing patient load and optimizing resource utilization. Work is performed under the general direction of the Site Manager.
Key Responsibilities
- Schedule chemo/infusion treatments following established protocols.
- Complete infusion scheduling requests and communicate updates to patients.
- Use scheduling software to enhance infusion resource utilization and patient flow.
- Collaborate with Infusion Team, Physician Nurses, and Medical Assistants to coordinate schedule changes.
- Verify schedule accuracy; manage chemo scrubbing reports.
- Train and orient new employees as assigned.
- Coordinate pharmacy orders with physicians/nurses.
- Manage phone and email communication related to scheduling.
- Maintain scheduling calendars and reschedule appointments promptly.
- Collaborate with internal departments (Phone Room, Medical Records, Insurance, Front Desk, Pharmacy) for record verification.
- Maintain professional conduct, attendance, and compliance with clinic safety procedures.
- Participate in staff meetings and team-based operations.
- Perform other duties as assigned.
Qualifications
Education & Experience
- High school diploma or GED required.
- Six months of related experience and/or training preferred.
- Equivalent combinations of education and experience considered.
Skills & Abilities
- Strong organizational and follow-up capabilities.
- Excellent verbal and written communication.
- Effective problem-solving and time-management skills.
- Ability to manage multiple priorities in a fast-paced setting.
- Proficient in Microsoft Word, email, and related applications.
- Team-oriented mindset with ability to build strong internal relationships.
- Willingness to travel to satellite offices as needed.
- Physical ability to lift up to 50 lbs and work in a clinical environment.
Why West Cancer Center is a Great Place to Work
- Meaningful Impact: Play a direct role in supporting patients through one of the most challenging times of their lives.
- Collaborative Culture: Work alongside a multidisciplinary team of dedicated professionals committed to improving cancer care.
- Professional Development: Benefit from ongoing training, educational resources, and growth opportunities.
- Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation.
No nights, weekends, or holidays. Comprehensive benefits package.
Join Us
Ready to make a difference in the lives of others? Apply now to become part of our dedicated team at West Cancer Center.
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