Veterinary Assistant / Client Service Representative
Western Veterinary Partners, LLCRaleigh, North Carolina, United States · Posted 23 days agoDescription
North Hills Animal Hospital & Resort is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital.
In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, self-motivated, and thrive in a team-focused customer service environment where initiative and attention to detail are valued every single day.
Schedule and compensation:
- Compensation: $16.00 – $18.00 per hour, for each hour worked
- Schedule: This is a part-time position (20–30 hours per week) with a flexible schedule and availability needed Monday–Sunday.
- Shifts vary and can range from 7:20 AM–6:00 PM, 12:00–6:00 PM, 7:20 AM–1:00 PM, and others depending on daily needs.
- Weekend availability is required for 1–2 short shifts per month (Saturday and Sunday, approximately 5:00–6:00 PM).
- No on-call requirements.
Full-time Benefits Package*:
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program (EAP)
- 401k with company match
- Paid time off in accordance with site policy and applicable law
- Personal pet discount
- Uniform allowance
*Part-time team members may be eligible for limited benefits in accordance with company policy and state law
Minimum qualifications and skill set:
- 1+ years of experience in a customer service, reception, or client-facing role
- Previous veterinary receptionist or healthcare-related front-desk experience preferred
- Proficiency in the following skills:
- Ability to manage a multi-phone line system while assisting in-person clients
- Experience working with veterinary practice management software, especially Avimark, preferred
- Exceptional verbal and written communication skills
- Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
- Strong organizational and time management skills
- Experience scheduling appointments and coordinating calendars preferred
- Ability to accurately process payments and maintain financial records
- Positive attitude and willingness to collaborate with a team
- Ability to remain calm, professional and solution-oriented during busy periods
Why choose North Hills Animal Hospital & Resort?
Since 1945, North Hills Animal Hospital & Resort has proudly served the Raleigh community, providing exceptional medicine with genuine compassion and integrity. Our modern, beautifully designed facility offers a full range of services including wellness care, dentistry, soft tissue surgery, boarding, and grooming.
We’re a full-service hospital that’s growing, and we take pride in our team’s dedication to quality medicine, efficiency, and communication. With a long-standing reputation for excellence and a focus on work-life balance, we offer an environment where veterinary professionals can thrive and build lasting careers.
Apply today — we look forward to hearing from you!
#LI-KG1
This is a good-faith estimate based on the role's requirements at the time of posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The Company offers a comprehensive benefits package that may include medical, dental, and vision benefits, vacation, sick leave, 401(k), and other benefits depending on role and location. A complete description of benefits available for this position will be provided during the hiring process. Where required under applicable law, Company provides eligible employees with paid sick leave, health emergency leave, and other legally mandated benefits programs, all in accordance with the requirements of applicable state and local law depending on the location of the practice you support.
This is a good-faith estimate based on the role's requirements at the time of posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for bonus and incentive compensation, the terms of which will be provided at the time of offer. The Company offers a comprehensive benefits package that may include medical, dental, and vision benefits, vacation, sick leave, 401(k), and other benefits depending on role and location. A complete description of benefits available for this position will be provided during the hiring process. Where required under applicable law, Company provides eligible employees with paid sick leave, health emergency leave, and other legally mandated benefits programs, all in accordance with the requirements of applicable state and local law depending on the location of the practice you support.
Western Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact hr@westernvetpartners.com. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.
Similar jobs
Est. 41,440 USD
North Hills Animal Hospital & Resort is seeking an experienced Veterinary Assistant to join our team and support exceptional experiences for our clients and patients across all aspects of hospital care. This is an ex…
Est. 35,200 USD
North Hills Animal Hospital & Resort is seeking a Veterinary Kennel Assistant / Animal Care Specialist to join our team! Our Kennel team is dedicated to the care and comfort of our patients while providing critical s…
Est. 31,920 USD
Mebane Veterinary Hospital is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. We're looking for a smart, happy, dependable, outgoing, and engaging team member who genuine…
Est. 30,400 USD
Brawley Animal Hospital is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through co…
Est. 33,840 USD
Reidsville Veterinary Hospital is seeking an outgoing Veterinary Assistant / Client Service Representative to serve as a flexible, cross-trained member of our team. In this fast-paced role, you will create exceptional cl…
Est. 31,920 USD
Preston Road Animal Hospital is seeking an experienced Veterinary Assistant to join our team and support exceptional experiences for our clients and patients across all aspects of hospital care. This is an excellent oppo…
Est. 29,120 USD
Bay Breeze Animal Clinic is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through c…
Est. 50,640 USD
Bel-Aire Veterinary Hospital is seeking an experienced Registered Veterinary Technician (RVT/LVT/CVT) to join our team and support both wellness / outpatient care and procedural services, including surgery and dentistry.…
Est. 38,400 USD
Pine Woods Animal Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experi…
Est. 37,600 USD
Bayshore Animal Hospital is seeking an experienced Veterinary Assistant to join our team and help create exceptional experiences for clients and patients during exams and outpatient visits. We are seeking an outgoing vet…
Est. 31,920 USD
Meadowbrook Veterinary Clinic is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client exp…
Est. 37,920 USD
Moreland Animal Hospital is seeking an experienced Veterinary Assistant to join our team and support exceptional experiences for our clients and patients across all aspects of hospital care. This is an excellent opportun…
Est. 31,920 USD
Animal Care Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences,…
Est. 37,600 USD
[Insert Hospital Name] is seeking an experienced Veterinary Assistant to join our team and help create exceptional experiences for clients and patients during exams and outpatient visits. We are seeking an outgoing veter…
Est. 37,600 USD
Halifax Veterinary Center is seeking an experienced Veterinary Technician to join our team and support exceptional experiences for our clients and patients across all aspects of hospital care. This is an excellent opport…
Est. 31,920 USD
West Side Animal Clinic is seeking a Veterinary Assistant to join our team and support exceptional experiences for our clients and patients across all aspects of hospital care. This is an excellent opportunity for a vers…
Est. 44,800 USD
Carr Veterinary Hospital is seeking an experienced Registered Veterinary Technician (RVT) to join our team and support both outpatient care and surgery. We are seeking a versatile, client-focused technician who thrives i…
Est. 44,800 USD
Wellshire Animal Hospital is seeking an experienced Veterinary Assistant to join our team and support exceptional experiences for our clients and patients across all aspects of hospital care. We’re looking for a versatil…
Est. 36,480 USD
Best Friends Veterinary Center is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client ex…
Est. 26,000 USD
Richmond Avenue Animal Hospital is seeking a Veterinary Kennel Assistant to join our team! Our Kennel team is dedicated to the care and comfort of our patients while providing critical support to the veterinary team. In…
Est. 30,400 USD
Belvoir Pet Hospital is seeking a Veterinary Technician Assistant to join our team! This is an excellent opportunity for someone looking to start a career in veterinary medicine. While previous veterinary experience is n…
Est. 37,440 USD
Animal Medical Center of Troy is seeking an experienced Veterinary Assistant to join our team and support exceptional experiences for our clients and patients across all aspects of hospital care. This is an excellent opp…
Est. 44,800 USD
Sunset Animal Clinic is seeking an experienced Veterinary Technician to join our team and support both outpatient care and procedural services, including surgery and dentistry. We are seeking a versatile, client-focused…
Est. 41,440 USD
South Shore Veterinary Hospital is seeking an experienced Veterinary Assistant to join our team and support exceptional experiences for our clients and patients across all aspects of hospital care. This is an excellent o…
Est. 44,800 USD
Churchland Animal Clinic is seeking an experienced Veterinary Assistant to join our team and help create exceptional experiences for clients and patients across exam room and surgical workflows. We are seeking a skilled,…
Est. 44,800 USD
Northmont Animal Clinic is seeking a Registered Veterinary Technician (RVT) to join our team and support both outpatient care and procedural services, including surgery and dentistry. We are seeking a versatile, client-f…
Est. 50,640 USD
Reidsville Veterinary Hospital is seeking an experienced, confident Registered Veterinary Technician (RVT) to join our overnight team. This role is ideal for a technician who is comfortable working independently, thrives…
Est. 35,200 USD
Council Veterinary Hospital is seeking an experienced Veterinary Assistant to join our team and support exceptional experiences for our clients and patients across all aspects of hospital care. This is an excellent oppor…
Est. 38,400 USD
Hometown Animal Clinic is seeking an experienced Veterinary Assistant to join our team and support exceptional experiences for our clients and patients across all aspects of hospital care. This is an excellent opportunit…
Est. 35,200 USD
Tender Care Animal Hospital in Morton, Illinois is seeking an experienced Veterinary Assistant to join our team and support exceptional experiences for our clients and patients across all aspects of hospital care. This i…