Pool & Beach Attendant
Kimpton Seafire Resort & Spa | Hotel Indigo Grand CaymanSeven Mile Beach, Cayman Islands · Posted 23 days agoDescription
The Pool & Beach Attendant will be responsible for creating and executing initiatives to set the appropriate scene in hotel and beach pool areas, overseeing swimming and enforcing regulations, and providing guest comfort. It involves ensuring cleanliness, setting up, and safety of all facilities, and attending to guests' needs within the hotel pool area, following the hotel's safety guidelines.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Create an exceptional experience at the pool by providing superior customer service.
- Maintain the pool area by keeping clean, organized and stocked at all times.
- Ensure all chairs are clean and in orderly fashion.
- Maintain entire pool area replacing any missing items and/or repairing (when possible) any items needing attention.
- The position assists in programming the pool areas for the senses: sight, sound, smell, touch, taste.
- Observes and patrols pool and enforces safety regulations.
- Assists swimmers from water when in danger.
- Provide excellent service consistent with the hotels standards operating procedures and brand attributes.
- Greet all guests upon arrival, distribute towels, offer assistance with seating, and delivering consistent guest service, exceeding guest expectations, and providing all other supporting services
- Knowledgeable of pool facility such as length and depth of all pools, how many laps it takes to make complete a mile in meters and feet etc.
- Pool side bar hours of operation, location of facilities, and emergency procedure for rescue.
- Knowledgeable of hotel facilities and services to answer guest inquiries.
- Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure the guests satisfaction.
- Identify and report defects throughout the pool and spa area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations.
- Ensure swimming pools and the complete health club area is clean at any times and report any maintenance issues to engineering department.
- Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning.
- Knowledge of the principles and practices of resuscitation, first aid, and CPR/PR techniques.
- Knowledge of safety hazards and necessary safety precautions sufficient to be able to establish a safe work environment for self and others.
- Knowledge of swimming pool equipment sufficient to be able to perform minor maintenance work on the equipment.
- Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs.
- Facilitate and maintain consistent pool safety programs, training, and documentation to ensure the overall safety of guests in the pool area.
- Work closely with other departments that are essential to ensuring a positive guest experience.
- Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements.
- Additional projects and responsibilities may be assigned as needed.
SPECIFIC EXPERIENCE WE'RE SEEKING:
- Minimum 1 year previous guest service experience, within a hotel environment preferred.
- First Aid and Cardiopulmonary Resuscitation (CPR) certification, an added advantage.
- Excellent communication skills and proficient in the English language.
- Must be able to work under the sun for 8-10 hours per day.
- Must be able to work on a fast paced and high intensity work environment.
- Excellent customer service skills and friendly/welcoming personality.
- Able to lift, push, pull and carry a minimum of 25 lbs.
- This position requires a flexible schedule, must be able to work evenings, weekends, and holidays.
Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.
Salary range: $8.00 USD - $11.00 USD per hour
Similar jobs
Est. 30,400 USD
The Splash Park Attendant is responsible for providing a safe, clean, welcoming, and enjoyable environment for children and families using the resort's splash park and children's water-play area. The attendant actively m…
Seafire Spa at Kimpton Seafire Resort is seeking a Spa Attendant. The Spa Attendant will share our passion for excellence and will be enthusiastic about creating a memorable guest experience. The Spa Attendant will be a…
Est. 17,440 USD
The Banquet House Attendant plays a crucial role in the success of events by providing assistance to the banquet department and assisting in the setup and takedown of banquet and meeting events. ESSENTIAL DUTIES AND RESP…
Est. 19,200 USD
The Server Assistant will maintain a clean dining area by bussing tables in an efficient, courteous, and accurate manner all the while providing outstanding service to our guests along the way. You’ll act as an advocate…
Seeking for an enthusiastic candidate to work directly with the Chief Steward assisting with leading the day to day operations of the back of house operations. Responsibilities include being a team leader and executing t…
Seeking a Line Cook that is hardworking, passionate about crafting dishes according to restaurant specifications, and enjoys building strong relationships with teammates. Must providing high-quality, consistent food in a…
Est. 22,880 USD
We are seeking a Line Cook (Banquet Kitchen) that is hardworking, passionate about crafting dishes according to restaurant specifications, and enjoys building strong relationships with teammates. Must providing high-qual…
The Cafeteria Attendant is responsible for supporting the daily operations of the cafeteria by ensuring food service areas are clean, organized, and well stocked. Key duties include serving food and beverages, replenishi…
Help lead the Bar team, ensuring venue organization and cleanliness. Prepare and serve food and drinks for guests in a professional, courteous, and timely manner, all the while providing outstanding service to our guests…
The bartender will prepare drinks for guests and serve them in a professional, courteous and timely manner, all the while providing outstanding service to our guests along the way. You’ll act as an advocate for the bar/r…
Est. 18,792 USD
The Host will provide professional and gracious information and support to guests, managing reservations and seating, and ensuring outstanding service. The individual will act as an advocate for the restaurant, create pe…
Est. 17,920 USD
Provide guests with quality customer service by demonstrating excellent food and beverage knowledge. Serve food and beverages to guests in a timely, courteous, efficient and accurate manner, all the while providing outst…
Est. 22,400 USD
The Server Assistant will maintain a clean dining area by bussing tables in an efficient, courteous, and accurate manner all the while providing outstanding service to our guests along the way. You’ll act as an advocate…
Est. 37,680 USD
Job Summary: The HVAC Technician is responsible for installing, maintaining, and repairing heating, ventilation, air conditioning, cold storage rooms, walk-in freezers, electrical systems or electronic wiring. assemble,…
The Catering Sales Manager is responsible for generating new catering and event business while managing the planning and successful execution of each program from initial inquiry through final billing. This position comb…
Est. 75,000 USD
The Loss Prevention Manager will manage the department's operations, training, and protection of guest and company property, as well as employee and guest safety, and will also handle accident and fire response. ESSENTIA…
Est. 80,000 USD
What You'll Do Create an exciting, innovative, and memorable dining experience for all guests. Lead a well-rounded and knowledgeable front-of-house team. Proper guest service requires a staff that is thoroughly trained i…
Est. 112,500 USD
Use your experience and knowledge of food industry trends and ingredients to create an exciting, innovative, and delicious menu. Lead the restaurant on a daily basis with efficiency, respect, professionalism, patience, a…
The Barback assists bartenders with essential support in maintaining a well-stocked, clean, and efficient bar environment. The role is key in ensuring a positive guest experience by preparing and restocking supplies, mai…
The Conference Services Manager (CSM) serves as the primary operational liaison between the client and all hotel departments following the sale of a group. This position is responsible for managing every aspect of event…
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel di…
The talented Baker (Overnight) who will primarily work night shifts to provide our guests with exceptional bakery and pastry products. As an integral part of our kitchen team, you will be responsible for preparing a vari…
Est. 47,920 USD
JOIN US... Upstairs, our clubhouse is dedicated to Intelligent Leisure, with three floors of dining, cultural programming, and spaces for our members to spend their free time intentionally and well. From our traditional…
Est. 47,920 USD
JOIN US... Upstairs, our clubhouse is dedicated to Intelligent Leisure, with three floors of dining, cultural programming, and spaces for our members to spend their free time intentionally and well. From our traditional…
Est. 25,000 GBP
The Role… At Soho House, the Health Club Host is the welcoming face of our wellness spaces, ensuring that members and their guests enjoy a seamless, uplifting, and professional experience from the moment they arrive. You…
Scope of the Job At Soho House an Executive Chef is responsible for planning, organizing and leading the Kitchen Department according to company, local and regional policies as well as standards. The Executive Chef is in…
Est. 45,000 USD
About Method Co. Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally rel…
Est. 52,000 USD
ABOUT BATHHOUSE Bathhouse is where the sauna meets the social scene. Thermal pools, steam rooms, and elite hands-on treatments — all in a sleek, high-energy space. We're the intersection of wellness and social. Equal par…
Est. 16,800 GBP
The Role… At Soho House, as a Gym Attendant you will be the welcoming face of our fitness facility and play a vital role in creating a clean, safe, and positive workout environment for our members and guests. You will pl…
Est. 35,000 USD
About Method Co. Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally rel…