Spa House Attendant
Kimpton Seafire Resort & Spa | Hotel Indigo Grand CaymanSeven Mile Beach, Cayman Islands · Posted 23 days agoDescription
Seafire Spa at Kimpton Seafire Resort is seeking a Spa Attendant. The Spa Attendant will share our passion for excellence and will be enthusiastic about creating a memorable guest experience. The Spa Attendant will be a part of a diverse and dynamic team which provides award-winning service to our valued guests. This position reports to the Spa Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Maintain a clean and orderly work area and promotes a safe working environment
- Sets-up and maintains locker rooms, steam room, spa garden, washrooms, relaxation room and replenishments of refreshments
- Handle guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; reports customer complaints to manager immediately; assists customers in all inquiries in connection with spa services
- Provide guests with spa tours in accordance to the Spa and Forbes standards.
- Ensure all operational and guest supplies are fully stocked at all times.
- Retrieve fresh linen and terry items and deliver dirty linen and terry items
- Clean public spa areas and keeps these well maintained at all times
- Prepare beverages for guest consumption.
- Maintain the strictest hygiene standards.
- Have the ability to do any other duties’ that may be required from time to time to ensure the smooth operation of The Spa.
SPECIFIC EXPERIENCE WE'RE SEEKING:
- A passion for customer service and excellent verbal communication skills.
- High School Diploma is preferred.
- 1 - 2 years of relevant experience in a luxury Spa / resort environment required
- Technical education in Hospitality or Spa is preferred
- Prior experience in spa, hospitality or housekeeping is preferred.
- Must be able to lift, push, pull and carry a minimum of 25 lbs. and stand/walk up to 8 hours.
- This position requires a flexible schedule, must be able to work evenings, weekends, and holidays.
Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.
Salary range: $6.00 USD - $13.00 USD per hour
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