Description
Director of Operations, Europe
Location: Amsterdam, Netherlands
Type: Full-time
- Are you curious, excited by experimentation and always looking for a better way of doing things?
- Do you want to keep learning and developing whilst getting hands-on experience working in the embedded payments space?
- Do you want to have the opportunity to be a key part of the team and help enable Modulrs growth in Europe?
If so, we would love to hear from you!
Who We Are
Modulr is the payments automation platform that streamlines money movement with accuracy, control and reliability – built to scale. We process more than 200m transactions and over £180bn in payment value on an annualised basis, and we're trusted by over 6,000 businesses from fast-growing SMEs to global enterprises. Our vision is a world where all businesses are powered by embedded payments.
We automate how money moves into and out of a business – payroll, supplier payments, spend management and payment collection – through a single platform, connected to the accounting and payroll systems finance teams already use and underpinned by principal memberships of Visa and Mastercard and direct access to central bank infrastructure. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe, to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products.
As a regulated payments provider with over a decade of experience, we're the platform finance teams trust to run mission-critical operations. Modulr is backed by PayPal, FIS, General Atlantic, Blenheim Chalcot, Frog Capital and Highland Europe, with over 400 employees across London, Edinburgh, Amsterdam and Mumbai.
Find out more about us on our website and careers site.
What You’ll Do
As Director of Operations, Europe, you will report to the Managing Director of Europe and you will sit on the MFBV Management Board alongside with the Head of Risk and Compliance, Director of Financial Control and the Managing Director of Europe and you will have direct access to the Supervisory Board of our Dutch-regulated EMI, keeping day-to-day operations on track while the Managing Director drives commercial growth. You hold formal Board responsibility for Operations and Outsourcing, Incident Management, Corporate Culture and People Operations, and Operational Resilience.
You will:
- Partner with Group functions to enhance quality and efficiency for MFBV, holding them to account.
- Lead ~20 people in Amsterdam, with strong physical presence as the default working mode.
- Manage the Amsterdam office and branches in France, Spain and Ireland.
- Own daily safeguarding reconciliation under Wft Article 3:29a and EMD2 Article 23.
- Drive governance and follow-through — structured decisions, issues resolved not left to drift.
- Champion operational excellence — AI, automation and lean working to support scalable growth.
- Represent MFBV to DNB alongside the Managing Director and Head of Risk and Compliance.
Your responsibilities will include:
- Outsourcing Oversight — Accountable Board member for all outsourced and intra-group arrangements across IT, operations, finance, product, sales and marketing, per EBA Guidelines and Wft Article 3:18b. Ensure documentation, risk assessment and DNB notification; assure SLA delivery and report to Boards.
- Group Partnership — Represent MFBV's needs in Group forums; ensure Group involvement does not compromise MFBV's autonomy or DNB compliance.
- Local Leadership & Office Management — Lead and develop ~20 Amsterdam-based staff; manage office, facilities and vendors; oversee branches in France, Spain and Ireland. Partner with Group People Ops on talent and retention; foster an inclusive culture per Wft Articles 3:8 and 3:9.
- Safeguarding — Direct accountability for daily reconciliation, approvals, reporting and fund segregation under Wft Article 3:29a and EMD2 Article 23. Ensure processes are correctly executed and kept current.
- Operational Excellence — Champion AI, automation and continuous improvement to drive efficiency and scalable growth. Provide strategic input to the Managing Director on operational readiness.
- Governance & Audit — Drive structured decisions and accountability via the Management Board and formal governance forums. Support internal and external audit scoping and follow-up.
- Incident Management & Resilience — Own incident identification, escalation and resolution, DNB notification requirements. Lead the resilience framework including DORA, BCP, disaster recovery, ICT governance and cybersecurity per EBA Guidelines and GDPR.
Who You Are
What you’ll need
Being a hands-on, pragmatic operations leader with deep experience in regulated financial services or fintech — comfortable in fast-paced, scaling, international matrix environments.
Required
- Senior operations leadership in payments, fintech, EMI, PSP or regulated financial services
- Outsourcing and provider management across operations, IT and product — both third-party and intra-group
Similar jobs
Est. 65,000 GBP
Fender Musical Instruments Corporation is a world famous brand with offices across the globe. Within Fender Musical Instruments Corporation’s ("FMIC") This position has primary financial responsibility for Fender company…
Est. 45,000 GBP
Implementation Analyst Location: London Full-time In office 4 days/week Are you someone who wants to… Own technical onboarding and turn complexity into smooth go‑lives. Support customers hands‑on, providing second‑line h…
Est. 120,000 GBP
London Full-time In office 4 days/week Why This Role You own the demand number across four priority verticals and two distinct go-to-market motions. You are hired ahead of your team. Several seats sit open beneath this r…
Est. 120,000 GBP
About Baringa Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with grea…
Est. 65,000 GBP
Since 2004, we’ve been bringing investment ideas to life and connecting capital with the right people and opportunities. Today, we manage more than £2.5 billion for a broad range of investors across five key investment s…
Est. 120,000 GBP
Senior Manager – Payment Network Development & Oversight Reporting to: Director, Network Development & Oversight We are seeking an experienced Senior Manager – Network Development & Oversight to support the c…
Est. 80,000 GBP
About Baringa Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with grea…
Est. 65,000 GBP
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 tri…
Est. 80,000 GBP
CYBER RISK ADVISORY CONSULTANT, LONDON (HYBRID) WHO WE ARE S-RM is a global intelligence and cybersecurity consultancy. Since 2005, we’ve helped some of the most demanding clients in the world solve some of their toughes…
Est. 65,000 GBP
DUE DILIGENCE AND INVESTIGATIONS SENIOR ANALYST- EUROPE S-RM is seeking an experienced due diligence and investigations practitioner to join the Europe Team within the company’s Corporate Intelligence division, based in…
About Rimes Rimes provides the Intelligence Fabric for Capital Markets, a trusted data network and intelligence architecture that transforms fragmented data, operations and workflows into decision-grade intelligence. The…
Est. 55,000 GBP
Sales Development Representative (Senior, Enterprise) Location: Old Street, London (In office 4 days) Department: Sales Reports to: Director of Business Development Who We Are Our vision is a world where all businesses a…
Est. 150,000 USD
VP, FP&A Remote | Full-Time Who We Are NuvemRx helps community health providers deliver on their mission by simplifying the complexity of pharmacy operations, with a suite of scalable solutions that integrate softwar…
InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outco…
Est. 140,000 USD
Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient…
InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outco…
Est. 250,000 USD
Company Description Prism Media LLC (“Prism Media”) is a newly established portfolio company of Soros Fund Management LLC (“SFM”), a global asset manager and family office with approximately $28 billion in assets under m…
Est. 120,000 GBP
About Energy Exemplar In an era where the world is rapidly advancing towards a cleaner future through decarbonization, Energy Exemplar’s mission lies in ‘Empowering Transformative Energy Decisions’. Founded in 1999 in Ad…
Est. 85,000 USD
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s po…
Est. 120,000 EUR
Founded in 2020, unybrands is the next-generation brand accelerator platform built to acquire, integrate, and scale digital-first consumer brands. Headquartered in Miami, with offices in New York, London, Berlin, and She…
Est. 60,000 EUR
Spektrum supports organisations across both the public and private sectors with a wide range of specialist professional services. Our experience spans technology and IT, cybersecurity, aerospace and defence, engineering,…
Est. 120,000 GBP
Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make…
Est. 55,000 EUR
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trus…
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore…
Est. 80,000 GBP
London (Old Street) Full-time In office 4 days/week Why This Role Modulr is becoming a genuinely AI-forward business. We want to be early adopters of the automation and tooling that make a focused team far more effective…
About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy.…
Est. 120,000 USD
About Judi Health Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. Judi Health replaces fragmented, outdated systems with…
Est. 80,000 GBP
LHV Bank Limited is a UK-licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial servi…
About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy.…
Est. 140,000 USD
Location: Tampa, FL Reports To: Chief Financial Officer Position Summary We are seeking a strategic, data-driven, and operationally minded FP&A leader to elevate our financial planning and analysis function and serve…