inhousefyi
← Back to listings

Account Manager

TripadvisorLisbon, Portugal · Posted 20 days ago
Full-timeEst. 35,000 EUR
Apply now

Description

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

  • Make outbound to our current customers to present them solutions for their business to ensure they will generate significantly more revenue with TheFork month over month.
  • Support, mainly through email and phone, our Restaurants customers and help them with their positioning strategy, revenue management and online marketing.
  • Selling, upselling and retaining products and customers.
  • Be the primary point of contact and build long-term relationships with customers.
  • Ensure the support and training to use our tools.

Your KPIs will include (but will not be limited to) and are subject to change based on business needs:

  • Upselling and retention of products and partners on your portfolio.
  • Leverage the usage of TheFork tools so restaurants are more engaged with customers and bookings.
  • Number and quality of restaurants participating in TheFork Festival.

You Must Meet These Critical Qualifications:

  • Experience as sales representative or account manager.
  • C2 level of Portuguese and fluent English is a must.
  • Experience in pitching and selling promotions/deals/flash sales.
  • Experience in dealing with a high number (45-50) of outbound and inbound calls and portfolios with numerous accounts (from 400 to 800).
  • Customer-oriented professional with strong empathy, communication skills, and a positive attitude.
  • Dynamic, resilient, and highly focused on achieving key result.

You Can Impress With These Additions:

  • Hands-on experience in restaurant operations and high-standard hospitality service.
  • Background in e-commerce management.

What we offer you:

😄 An awesome team (not everybody like our jokes, but we try our best)

🏠 A Permanent contract (that can be useful in life)

⚖️ Flexible working environment (2 days home office per week)

💸 Competitive fixed salary, bonus

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)

🌎 International teams - More than 30 nationalities and over 10 offices worldwide

🏳️‍🌈 Highly inclusive working environment

🤸‍♀️ Lifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etc

🎓 Continuous learning and development programs

😌 Free access to the Calm app

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

⏳ A program dedicated to help you have the best work/life balance

🏥 Health insurance fully covered by the company

👩‍🦽 Life Insurance and Disability at no cost to the employee

👴 Attractive pension plans

🍴 Amazing offices with dining, coffee point on each floor, and leisure area

🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-MA1

Similar jobs

TripadvisorLondon, United Kingdom

Est. 55,000 GBP

Join our Movement and Champion Restaurant Culture! 💚 At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of…

Full-time
TripadvisorLondon, England, United Kingdom

Est. 55,000 GBP

Join our Movement and Champion Restaurant Culture! 💚 At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of…

Full-time
TripadvisorRotterdam, South Holland, Netherlands

Est. 55,000 EUR

Join our Movement and Champion Restaurant Culture! 💚 At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of…

Full-time
TripadvisorBarcelona, Spain

Est. 28,000 EUR

Join our Movement and Champion Restaurant Culture! 💚 At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world’s favorite restaurants and the broadest commu…

Full-time
TripadvisorBarcelona, Catalonia, Spain

Est. 55,000 EUR

Join our Movement and Champion Restaurant Culture! 💚 At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of…

Full-time
TripadvisorBarcelona, Spain

Est. 45,000 EUR

¡Únete a nuestro movimiento y defiende la cultura gastronómica! 💚 En TheFork creemos que las mejores cosas de la vida suceden alrededor de una mesa. Como la plataforma de reservas de restaurantes líder en Europa, conect…

Full-time
TripadvisorPescara, Abruzzo, Italy

Est. 47,000 EUR

Join our Movement and Champion Restaurant Culture! 💚 At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of…

Full-time
TripadvisorBarcelona, Spain

Est. 45,000 EUR

Join our Movement and Champion Restaurant Culture! 💚 At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of…

Full-time
TripadvisorValencia, Valencia, Spain

Est. 35,000 EUR

¡Únete a nuestro movimiento y defiende la cultura gastronómica! 💚 En TheFork creemos que las mejores cosas de la vida suceden alrededor de una mesa. Como la plataforma de reservas de restaurantes líder en Europa, conect…

Full-time
TripadvisorMadrid, Spain

Est. 35,000 EUR

¡Únete a nuestro movimiento y defiende la cultura gastronómica! 💚 En TheFork creemos que las mejores cosas de la vida suceden alrededor de una mesa. Como la plataforma de reservas de restaurantes líder en Europa, conect…

Full-time
TripadvisorBarcelona, Spain

Est. 120,000 EUR

Join our Movement and Champion Restaurant Culture! 💚 At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of…

Full-time
TripadvisorBarcelona, Spain

Est. 28,000 EUR

Join our Movement and Champion Restaurant Culture! 💚 At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of…

Full-time
TripadvisorParis, France

Est. 60,000 EUR

Join our Movement and Champion Restaurant Culture! 💚 At TheFork we believe that the best things in life happen around the table.As the leading restaurant booking platform in Europe, we connect the broadest community of…

Full-time
TripadvisorAmsterdam, North Holland, Netherlands

Est. 60,000 EUR

Join our Movement and Champion Restaurant Culture! 💚 At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of…

Full-time
TripadvisorRotterdam, South Holland, Netherlands

Est. 55,000 EUR

Solliciteer bij TheFork en bouw mee aan onze culinaire missie! 💚 Bij TheFork geloven we dat de mooiste momenten in het leven plaatsvinden aan tafel. Als toonaangevend restaurantreserveringsplatform in Europa verbinden w…

Full-time
TripadvisorBarcelona, Spain

Est. 28,000 EUR

Join our Movement and Champion Restaurant Culture! 💚 At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of…

Full-time
Sales Team Lead1 month ago
Too Good To GoLondon, England, United Kingdom

Est. 60,000 GBP

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our pl…

Full-time
Sales Specialist5 months ago
Too Good To GoBologna, Emilia-Romagna, Italy

Est. 27,000 EUR

More than one third of the food produced in the world is wasted. And that has a huge impact on the health of our planet, 10% of greenhouse gas emissions coming from food waste! At Too Good To Go, we have an ambitious goa…

Full-time
Too Good To GoLondon, England, United Kingdom

Est. 60,000 GBP

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our pl…

Full-time
Account Manager3 months ago
Wolt - EnglishLjubljana, Slovenia

Est. 42,000 EUR

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everyt…

Full-time

Est. 120,000 GBP

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our pla…

Full-timeRemote
Too Good To GoLondon, England, United Kingdom

Est. 85,000 GBP

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our pla…

Full-time
Inside Sales2 months ago
Too Good To GoStockholm, Stockholms län, Sweden

Est. 550,000 SEK

Are you driven by sales and motivated by impact? Do you thrive in a fast-paced environment with passionate, purpose-driven colleagues? If you’re driven by winning new business and enjoy owning the full sales cycle - from…

Full-time
Too Good To GoMilan, Lombardy, Italy

Est. 27,000 EUR

Are you driven by sales and motivated by impact? Do you thrive in a fast-paced environment with passionate, purpose-driven colleagues? If you’re driven by winning new business and enjoy owning the full sales cycle - from…

Full-time
TrustpilotCopenhagen, Denmark

Est. 550,000 DKK

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and wh…

Full-time

Est. 80,000 EUR

🌏 Mission: At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted, which has a huge impact on our planet…

Full-timeRemote

Est. 80,000 DKK

🌏 Mission: At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted, which has a huge impact on our planet…

Full-timeRemote
TripadvisorRemote

Est. 60,000 GBP

About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to con…

Full-timeRemote
TripadvisorRemote

Est. 80,000 EUR

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global au…

Full-timeRemote
TrustpilotCopenhagen, Denmark

Est. 280,000 DKK

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and wh…

Full-time