Description
Role Purpose
The Partner Manager, Technology Alliances is responsible for building and growing Diligent's technology ecosystem by identifying, developing, and managing strategic technology partnerships that enhance our platform, accelerate product innovation, and create differentiated customer solutions.
This role serves as the primary bridge between Product, Engineering, and the Partner organization, ensuring technology partnerships align with Diligent's long-term product strategy while delivering measurable commercial outcomes through integrations, joint solutions, and go-to-market initiatives.
Key Responsibilities
Technology Ecosystem Strategy
- Develop and execute Diligent's technology partnership strategy aligned to corporate and product priorities.
- Continuously assess the technology landscape to identify emerging partners, market trends, and ecosystem opportunities.
- Evaluate build, buy, or partner opportunities in collaboration with Product and Engineering.
- Identify strategic partnerships that expand platform capabilities and improve customer outcomes.
Product & Innovation
- Partner closely with Product Management to influence product strategy through external technology partnerships.
- Identify technologies that accelerate innovation or address product capability gaps.
- Coordinate roadmap discussions between Product, Engineering, and strategic partners..
- Champion partner requirements internally while balancing business priorities.
Technology Partner Management
- Own executive relationships with strategic ISVs, data providers, platform providers, integration partners, and complementary technology vendors.
- Develop joint business plans and executive engagement strategies.
- Lead quarterly business reviews and strategic planning sessions.
- Negotiate partnership objectives and coordinate cross-functional execution.
Integration Strategy & Execution
- Prioritize integration opportunities based on customer demand and business value.
- Drive successful onboarding and launch of new integrations.
- Coordinate Product, Engineering, Partner Success, and partner technical teams throughout implementation.
- Ensure integrations are scalable, secure, well documented, and successfully adopted.
Joint Go-to-Market
- Develop joint value propositions and solution offerings.
- Execute co-marketing campaigns, webinars, events, and product launches.
- Enable Sales and Partner teams with positioning, messaging, and solution plays.
- Support strategic customer opportunities involving technology partners.
- Collaborate on marketplace initiatives and joint selling where applicable.
Partner Performance & Governance
- Define and manage KPIs for each technology partnership, including:
- Integration adoption
- Customer utilization
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