Description
Overview:
We are looking for a Senior Technical Product Manager (TPM) to support delivery across Guidepoint's AI Platform and Data Products initiatives. This role will partner closely with Product, Engineering, Operations, Compliance, Sales, and Client Service teams to drive execution of strategic programs, including AI-powered workflows, MCP (Model Context Protocol), APIs, data products, and internal services.
The Senior TPM will play a critical role in shaping product roadmaps, coordinating cross-functional teams, managing dependencies, tracking delivery, and ensuring successful launches across multiple workstreams.
This is a Hybrid role in our Toronto office.
What You'll Do:
Product Planning & Roadmap Management
- Partner with Director of Product to develop and maintain product roadmaps across multiple initiatives.
- Write detailed product requirements, define acceptance criteria, and partner with engineering to estimate, sequence, and deliver features.
- Help prioritize initiatives based on business impact, customer needs, technical complexity, and resource constraints.
- Translate business requirements into clear project plans, milestones, and execution strategies.
- Track roadmap commitments and ensure teams remain aligned on priorities.
- Assist with defining project scope, success metrics, launch plans, and operational readiness requirements.
Program & Project Delivery
- Drive execution of multiple concurrent programs across AI, data, and platform initiatives.
- Maintain project plans, timelines, dependencies, risks, and mitigation plans.
- Proactively identify blockers and coordinate resolution across teams.
- Ensure projects are delivered on time and aligned with business objectives.
- Coordinate engineering, operations, product, and business stakeholders throughout the development lifecycle.
- Help establish scalable processes for AI products, APIs, and data platform initiatives.
Stakeholder Management & Communication
- Serve as a key liaison between Product, Engineering, Operations, Compliance, Sales, Client Service, and Executive Leadership.
- Facilitate project meetings, document decisions, and drive action items to completion.
- Communicate program status, risks, dependencies, and milestones to stakeholders at all levels of the organization.
- Prepare executive updates, status reports, roadmap reviews, and launch communications.
Partner & Vendor Coordination
- Support projects involving external technology partners and vendors.
- Coordinate onboarding, testing, and launch activities for third-party integrations and MCP partners.
Product Launch Support
- Coordinate internal testing, user acceptance testing, rollout planning, and operational readiness.
- Partner with Product and Engineering teams to ensure successful delivery and adoption of new capabilities.
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